Provider Connect Australia (PCA) provides an easier way to inform business partners, including Medicare, secure message providers, hospitals and healthcare directories, of changes to your practice. PCA provides a centralised location to update changes to the services your practice provides and the practitioners who provide them, which is then published to all of your business partners.
Watch this video to see how it works:
How Provider Connect Australia began
The Australian Digital Health Agency initially designed Provider Connect Australia (PCA) to resolve problems with discharge summaries not being delivered,or being sent to the wrong healthcare provider organisation or practitioner.
It was discovered practice details were not regularly updated, and mistakes were being made when there were updates because several forms, anywhere from 10 to 15, had to be manually filled and sent to each business partner by practices.
Many submissions contained duplicate information. Critical business partners were usually under-informed of practitioner or provider updates.
Benefits to your practice
Provider Connect Australia allows the practitioner or healthcare provider to update their information in one location and publish it to all their business partners. For example:
- Medicare
- secure message providers
- hospitals
- healthcare directories
Using PCA saves practices time by preventing unnecessary duplications and reducing the likelihood of errors when filling out multiple forms.
The future of Provider Connect Australia
As more organisations utilise PCA more business partners will also sign up, further reducing the need to duplicate information and the likelihood of mistakes when informing business partners of updates.
There are plans to integrate PCA into clinical systems such as Best Practice and MedicalDirector. When a new partitioner is added to your clinical management system this information will automatically upload into PCA and publish to your business partners. There will be no need to login to PCA separately.
Visit the Australian Digital Health Agency website for more information
Provider Connect Australia | Australian Digital Health Agency
Provider Connect Australia - Product Summary (digitalhealth.gov.au)
Webinar: Provider Connect Australia - Helping healthcare providers stay connected - YouTube
Q&As from 29 June 2021 webinar (digitalhealth.gov.au)
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