Our purpose

South Western Sydney PHN is a not-for-profit health organisation dedicated to supporting general practitioners, practice nurses and other primary health providers to deliver the best possible care for their patients and improve access to quality local health care for the whole community.

Servicing seven local government areas of Bankstown, Fairfield, Liverpool, Campbelltown, Camden, Wollondilly and Wingecarribee, South Western Sydney PHN (SWSPHN) is one of 31 primary health networks across Australia aiming to improve the efficiency and effectiveness of health services delivered in our region.

We do this by working with local health professionals and our communities to understand the health care needs and service gaps of our region. Through planning and consultation we work at the system level to improve access to primary care services and health outcomes for patients, particularly those in our community at risk of poor health outcomes.

We play an important role in linking GPs, practice nurses, other primary health providers, hospitals and aged care, ensuring care is integrated and is shaped around the needs of the person receiving the care.

 

Our priorities

The Commonwealth Government has identified seven key priority areas for PHNs to focus their work towards and four national headline indicators.

Aboriginal and Torres Strait Islander health

Alcohol and other drugs

Digital health

Health workforce

Mental health

Older persons care

Population health

 

Our values

Trust

Trust

We uphold mutual respect and act in good faith

Empathy

Empathy

We support people to feel seen, heard and valued

Courage

Courage

We embrace challenges, inspire innovation and drive positive change

Fairness

Fairness

We recognise different needs to achieve equitable outcomes

Integrity

Integrity

We are honest, genuine in our intent and take accountability

Collaboration

Collaboration

We foster strong relationships and work with shared purpose

 

Our culture

We thrive on creating and maintaining a flexible and inclusive work environment and we are committed to providing opportunities for employees to learn and develop both personally and professionally. We are an organisation that values trust, empathy, courage, fairness, integrity and optimism, with colleagues who are friendly, supportive and eager to take on challenges as a team.

South Western Sydney PHN celebrating 10 years
 

Our vision and mission

Vision

Better health for South Western Sydney

Mission

Enhancing and connecting care to meet our local health needs

 

Our goals

Goal 1: A healthier, more empowered community

1. A healthier, more empowered community

1.1

Enhancing equity in healthcare access by enabling culturally safe, accessible care tailored to community needs

1.2

Improving health through a focus on early intervention, patient empowerment and continuity of care

1.3

Collaborating with community organisations to embed and enable person-centred care

Goal 2: A resilient future-ready primary care workforce delivering high-quality care

2. A resilient future-ready primary care workforce delivering high-quality care

2.1

Championing policy development, investment and system reform to enable a strong and sustainable primary care sector

2.2

Strengthening quality primary care through resources, learning and practice development

2.3

Supporting the mobilisation and retention of a skilled, sustainable and innovative primary care workforce

Goal 3: A connected healthcare system

3. A connected healthcare system

3.1

Partnering with key organisations to align efforts and improve continuity of care

3.2

Embedding shared pathways and digital solutions to enable seamless care across settings

3.3

Strengthening multidisciplinary collaboration across sectors to enable coordinated care

Goal 4: A driver of robust planning, investment and evaluation to maximise impact

4. A driver of robust planning, investment and evaluation to maximise impact

4.1

Implementing evidence-based models of care to deliver equitable access and meaningful outcomes

4.2

Using service performance data to drive outcomes, continuous improvement, value for money and scalability

4.3

Analysing data and community insights to identify, understand and respond to priority populations and emerging needs

Goal 5: A trusted, influential and effective organisation

5. A trusted, influential and effective organisation

5.1

Building capability through a values-driven culture that promotes accountability, learning and wellbeing

5.2

Ensuring strong governance and responsible use of resources, underpinned by robust systems

5.3

Providing strategic leadership which influences reform, fosters partnerships and drives innovation

SWSPHN Strategic Plan 2026 – 2031

The South Western Sydney PHN’s Strategic Plan sets out our vision, purpose, values and priorities, and guides how we work to strengthen primary health care across our region.

View our strategic plan

Learn more about PHNs