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What is Urgent Care?
Urgent Care gives free (bulk-billed) care for health problems which are not life-threatening but need prompt attention. These are issues which cannot wait for a GP appointment.
By going to Urgent Care, you avoid going to the hospital emergency department. This helps hospitals focus on more serious health problems.
Urgent Care can treat many minor illnesses and injuries, like coughs, stomach bugs, urinary infections, small fractures, cuts, and burns.
They also have access to blood tests and x-rays nearby. Urgent Care provides important treatments like wound care, help with broken bones, and other treatments all in one place.
In NSW, there are two types of Urgent Care. Both are free and open every day from 8am until late.
When you don't know if you need urgent care, call healthdirect on 1800 022 222 or use the healthdirect Symptom Checker for advice.
When you call healthdirect a registered nurse will ask questions about your condition and guide you to the care you need and make an appointment on your behalf if urgent care is needed.
For interpreter services, call Translating and Interpreting Service (TIS National) on 131 450 and ask for healthdirect.
Watch this video to help you understand when to visit urgent care.
Urgent Care is one of three healthcare options
It's not always easy to know which healthcare service you should go to when you have a medical problem. Often your regular GP can help. If your problem is urgent and your GP is not available, you may opt to go to Urgent Care. If your problem is life-threatening call an ambulance.
General care
Your regular GP should be your first choice for healthcare. If you cannot wait for a GP appointment, Urgent Care can help.
Urgent Care
Seek Urgent Care when you need medical attention for an illness or injury which can be treated without a trip to the emergency department but cannot wait for a regular appointment with your regular GP.
Urgent Care helps you avoid a visit to the hospital emergency department, which in turn reduces pressure on our hospitals, allowing them to focus on higher urgency and life-threatening conditions.
Scroll down to find your nearest site.
Emergency care
In an emergency, always call Triple Zero (000).
When you don't know which healthcare option to use, call healthdirect on 1800 022 222 or use the healthdirect Symptom Checker.
When you call healthdirect a registered nurse will ask questions about your condition and guide you to the care you need and make an appointment on your behalf if urgent care is needed. For interpreter services, call Translating and Interpreting Service (TIS National) on 131 450 and ask for healthdirect.
Urgent Care sites in South Western Sydney
There are five free (bulk-billed) Urgent Care sites in South Western Sydney. The sites are in Bankstown, Campbelltown, Fairfield, Gregory Hills and Liverpool.
Bankstown Medicare Urgent Care Clinic
Bankstown Medical & Dental Centre
67 Rickard Rd, Bankstown.
Open 8am to 10pm, seven days a week.
Walk-ins welcome. No appointment needed.
Campbelltown Medicare Urgent Care Clinic
Campbelltown Medical & Dental Centre
296 Queen Street, Campbelltown
Open 8am to 10pm, seven days a week.
Walk-ins welcome. No appointment needed.
Fairfield Medicare Urgent Care Clinic
Fairfield Chase Medical Centre (ForHealth)
61 Spencer Street, Fairfield.
Open 8am to 8pm, seven days a week. (closing at 10pm from Monday, 16 December 2024).
Walk-ins welcome. No appointment needed.
Gregory Hills Urgent Care Service
You can call healthdirect anytime for free on 1800 022 222. A registered nurse will ask you some questions about your condition and guide you to the right care.
The nurse can:
- Connect you with a health expert by phone or video
- Book your appointment at an Urgent Care site
- Help you find other local healthcare, like your usual GP
- Call an ambulance or send you to the nearest emergency department if needed
Liverpool Medicare Urgent Care Clinic
Myhealth Liverpool Level 2
Westfield Liverpool, Level 2, Shop 2090, Macquarie Street, Liverpool
Open 8am to 8pm, seven days a week. (closing at 10pm from Wednesday, 1 January 2025).
Walk-ins welcome. No appointment needed.
