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Accreditation in general practice promotes a culture of quality and safety . General practices are assessed for accreditation against the Royal Australian College of General Practitioners (RACGP) Standards for General Practice, which are considered the benchmark for high quality care. Accreditation against the standards is voluntary and valid for three years.
Accreditation support
South Western Sydney PHN’s (SWSPHN) Practice Support team provides support for practices undertaking accreditation for the first time or for those undergoing re-accreditation. This support includes:
- Providing contact information for accreditation agencies.
- Overview of accreditation
- Supporting first-time accredited practices through the different stages of accreditation
- Providing feedback regarding accreditation readiness
- Providing templates and resources as required
- Providing links for online training for practice staff
- Assist practices in navigating AGPAL Education & Resource Library (Qbay), QPA Connect portal and ACHS website
- Provide guidance on Quality Improvement Initiatives
To arrange support for accreditation please contact your Practice Support or Practice Advancement Officer. Alternatively, Contact us on:
Phone: 4632 3000
Email: enquiries@swsphn.com.au
Accreditation assessment organisations
General practices seeking formal accreditation against the RACGP Standards may choose from four independent approved accreditation agencies. The two agencies most used in South Western Sydney are:
AGPAL
Visit AGPAL website and click on the ‘Request a quote’ or ‘Register’ tab to obtain a no-obligation quote or register for accreditation. There is an initial registration fee paid when practices register to commence their accreditation process. The balance of the accreditation fee is payable once the self-assessment is submitted.
Website: www.agpal.com.au
Phone: 1300 362 111
Email: info@agpal.com.au
QPA
Visit QPA website and clicking on the ‘Fee Estimate’ tab to request an indicative fee. The program fee is payable upon application. The balance of the accreditation fee is calculated and invoiced six weeks prior to the on-site visit.
Website: www.qpa.health
Phone: 1800 188 088
Email: info@qpa.health
Agencies are authorised under The National General Practice Accreditation Scheme (NGPA Scheme) and approved by the Australia Commission on Safety and Quality in Health Care (the Commission) to assess and monitor the performance of general practices.
Visit the RACGP website for all approved accreditation agencies
Benefits of accreditation
- improve practice efficiency and overall health outcomes
- improve patient safety and reduce risk in practice
- patient assurance that a high level of care is provided
- build a culture of quality in the practice environment
- develop staff skills and engage the practice team in continuous quality improvement
- eligibility to access government schemes and financial incentives such as the Practice Incentives Program (PIP),Workforce Incentive Program (WIP) and MyMedicare.
Read more on MyMedicare and how to apply
Visit the Australian Commission on Safety and Quality in Health Care website to find out more.