What is commissioning?
Commissioning is a strategic, evidence-based approach to planning and purchasing healthcare services. Primary Health Networks (PHNs) are funded to commission services that address the prioritised primary healthcare of their region. PHNs achieve this by developing collaborative relationships with external providers to improve the efficiency, effectiveness, and coordination of care.
SWSPHN's integrated commissioning framework
SWSPHN uses an integrated Commissioning Framework to engage, collaborate and partner with community to improve health outcomes for South Western Sydney. The commissioning process is more than just funding services, it is an ongoing cycle of planning, co-design, procurement and monitoring and evaluation to ensure healthcare needs and service gaps are met in our community.
For more information about the SWSPHN commissioning process, contact us by email enquiries@swsphn.com.au or phone 02 4632 3000.
The PHN commissioning cycle
South Western Sydney commissioned services to fill healthcare gaps
Primary Health Networks (PHNs) aim is to enhance and connect primary health care providers so residents and patients achieve better health outcomes. Below are the services SWSPHN commissions.
About funded mental health services
Primary mental healthcare services are commissioned by South Western Sydney PHN for groups who are unlikely to access services through...
Alcohol and other drugs
South Western Sydney PHN co-designs and funds a range of alcohol and other drugs services, as well as services providing...
Aboriginal and Torres Strait Islander health
South Western Sydney PHN (SWSPHN) supports primary care health professionals to provide quality healthcare to the region’s Aboriginal and Torres...
Hepatitis C & hepatitis B
SWSPHN supports primary care health professionals to manage their patients who have hepatitis C or hepatitis B. The following supports...
Palliative care resources for GPs
South Western Sydney PHN supports GPs offering palliative care by providing the following resources.
Diabetes
Diabetes is a health concern in South Western Sydney Diabetes is one of the most significant health problems in South...
Cancer screening support
Collaborating with general practice, the community and the other stakeholders to improve cancer screening rates and reduce cancer risk in...
Get involved
SWSPHN welcomes opportunities to work with service providers who share our goal of improved health for people living in South Western Sydney. We look for opportunities to work with a variety of organisations, including:
- Suitable community-based organisations
- Government organisations
- Community managed organisations and
- Non-government organisations
To receive notifications of new procurement opportunities, register with Tenderlink.
Register here
Or follow our social pages for tender and EOI alerts.
Policies, procedures and templates for service providers
Code of Engagement
The Code of Engagement sets out expectations of commissioned service providers in relation to how they engage with consumers/clients, carers, SWSPHN staff and other service providers; and what commissioned service providers can expect from SWSPHN.
Clinical Governance Framework
The purpose of this Framework is to facilitate effective clinical governance across the SWSPHN’s activities, consistent with its Strategic Plan.
Open Disclosure Policy and Procedure
The purpose of this policy and procedure is to establish a standard approach for communicating with SWSPHN staff, commissioned providers and organisations, stakeholders and consumers, carers and members of the SWS community following an incident, to provide empathetic, transparent and timely communication and support for affected individuals.
Informed Consent Policy and Procedure
The purpose of this policy is to give clear direction to South Western Sydney PHN (SWSPHN) staff, PHN commissioned providers, research participants and iRAD participants when obtaining informed consumer consent by providing relevant information to consumers regarding the purpose, importance, benefits, risks, possible costs of health care and use of personal information arising from service engagement, research engagement and/or software usage.
Consumer Identification Policy and Procedure
The purpose of this policy is to give clear direction to SWSPHN staff, commissioned services and providers on the correct consumer identification process and its application to their work.
Supplier Access to and Security of Information Systems and Data Policy
This policy describes SWSPHN’s approach to ensure protection of SWSPHN’s data assets that are accessible and/or managed by suppliers; and maintain an agreed level of information security and service delivery in line with supplier agreements. And to ensure the systems being developed, maintained, or procured externally to the organisation are secure.
Commissioning Incident Management Policy and Procedure
The purpose of this policy is to provide direction for the consistent management of both clinical and corporate incidents to ensure both South Western Sydney Primary Health Network (SWSPHN) and Contractor personnel (including sub-contractors) respond effectively to them.
Appendix 2 Incident Notification Form
Appendix 2 of Commissioning Incident Management Policy and Procedure
Appendix 3 Incident Root Cause Analysis (RCA)
Appendix 3 of Commissioning Incident Management Policy and Procedure
Mental Health Governance Suite
Policies, procedures and templates for mental health service providers
MH Governance Manual
The purpose of this manual is to provide a mental health context to the overarching SWSPHN Clinical Governance Framework to facilitate effective governance in the commissioning of clinical and non-clinical mental health services and initiatives by SWSPHN.
Appendix A: Mental Health Service Induction Checklist
This checklist is to be used to guide the induction and orientation of new Service Provider Organisations.
This form is to be completed by the SWSPHN Program Coordinator or Team Lead in collaboration with the authorised representative of the new Service Provider Organisation.
Appendix D: Guidance on consumer consent for the provision of PMHC MDS data to the Department of Health and Aged Care
Appendix E: PMHC MDS FAQs for consumers
This FAQ was developed for PHNs and their commissioned service providers to share with clients to explain the Primary Mental Health Care Minimum Data Set (PMHC MDS) and how data are collected, stored and used.
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