13 December 2023
Team of IT professionals working to upgrade iRAD

The latest version of iRAD to be rolled out between Monday, 29 January to Friday, 1 March 2024.

The new version of iRAD is faster and easier to use. A fresh look and enhanced features are implemented while keeping the interface familiar to existing users. iRAD has undergone a comprehensive modernisation of the underlying technology.

iRAD continues to be fully subsidised by SWSPHN for South Western Sydney primary care practices. There is no financial cost to practices for the upgrade.

 

What’s new in iRAD for primary care

Easier to use

  • Fewer clicks needed to find information
  • User-controlled filtering makes information easier to find, including from My Health Record
  • New lab results search function
  • Improved lab results graph capability
  • Option to set a preferred view at the user level
  • Personalised text size
  • Modernised user interface and experience

Patient privacy

Patient privacy remains a core tenant of the iRAD solution. The choice to share information remains at the sole discretion of the patient.

Data security

The new version of iRAD continues to protect patient data at the highest level. iRAD uses health industry standard data encryption methods and monitoring, and threat detection.

 

Upgrade iRAD to avoid interruptions 

Did you know more than 50 per cent of patients in South Western Sydney attend multiple practices, including a quarter who have chronic conditions?

More than 13,000 patients have consented to iRAD in South Western Sydney alone. This number grows each week, increasing the availability of patient information at locations which actively consent their patients. Continuing to have access to patient information improves patient safety and quality of care, and reduces time in administrative functions.

 

Get ready to upgrade

Practices who use iRAD will be contacted in the new year to arrange an on-site installation of version 22.4.

The iRAD upgrade team will perform the update on each workstation and the practice server. Alternatively, you will have the choice to use your own IT support service to upgrade workstations and servers or have an iRAD technician visit your practice to perform the upgrade.

Practices without the latest version will no longer be able to see patient information in iRAD from Friday, 8 March 2024.

The upgrade will take 15 to 25 minutes per workstation. More than one iRAD technician may attend for larger practices with many workstations.

 

SWSLHD Patient Viewer users

For hospital users of iRAD the upgrade is simple. You will access Patient Viewer (formerly Clinical Viewer) through a new URL and set a new password.

Existing Clinical Viewer users will receive an email with the new URL to access Patient Viewer.

You can now use Patient Viewer on these popular browsers: Chrome, Safari and Edge. Patient Viewer’s enhanced search makes information easier to find and requires fewer clicks.

Patient Viewer can now also be viewed on tablets and mobile devices.

Availability of patient data is increasing

More than 13,000 patients within the South Western Sydney catchment have consented to iRAD resulting in the availability of more patient data with which you can make informed clinical decisions.

Useful links

What is iRAD

iRAD and My Health Record compared