24 April 2024

Health professionals working well togetherA request for proposal (RFP) is now open for eligible organisations to deliver care coordination services to support patients through My Care Partners – a program aimed at supporting general practices in South Western Sydney to manage patients with complex chronic diseases who are at risk of being hospitalised. 

 

About My Care Partners 

My Care Partners (MCP) is a joint collaborative initiative of South Western Sydney PHN (SWSPHN) and South Western Sydney Local Health District (SWSLHD). The program commenced in 2021. Currently, 23 general practices are enrolled, supporting 121 patients. 

The main aim of My Care Partners is to reduce the risk of potentially preventable hospitalisations and improve the care for patients with chronic diseases who are at risk of being hospitalised. We do this by providing a patient-centred, integrated healthcare neighbourhood. 

 

Procurement overview 

To expand capacity of the program to more practices and patients, SWSPHN is seeking to appoint a service provider, external to SWSPHN and SWSLHD, for care coordination.

The commissioned provider will deliver the care enabling/facilitation and clinical services (care coordination/care navigation) components of the My Care Partners program to patients who have complex health needs, unmet social needs, and are identified as being at risk of potentially preventable hospitalisations. 

Read official notice 

 

Procurement timeline 

Action Date
EOI open 22 April 2024
Information session 12.30pm, 1 May 2024
Last queries date 14 May 2024
RFP closing date 17 May 2024
Evaluation period 20 May – 31 May 2024
Recommendation to SWSPHN Board June 2024
Successful applicant notified June 2024
Commence contract negotiations June-July 2024
Unsuccessful applicants notified 1 August 2024
Contract commencement 1 August 2024
Phase 1 establishment 1 August – 30 November 2024
Phase 2 full implementation 1 December 2024 – 30 June 2025

 

 

Information session

An information session will be held to assist potential respondents in their submission for the My Care Partners Care Coordination procurement, The session will provide an overview of the tender process and requirements, and an opportunity to address questions relating to the tender documentation.

Attendees who have accessed the tender documents within SWSPHN’s Tender Portal before the information session may be in a better position to ask and understand information during the session.

Time: 12:30pm AEST
Date: Wednesday, 1 May 2024
Register: Zoom

 

Submissions accepted via Tenderlink 

This expression of interest is on SWSPHN’s Tender Portal – Tenderlink: www.tenderlink.com/swsphn 

Interested parties are encouraged to register for SWSPHN’s Tender Portal to ensure they: 

  • will receive email notifications when new procurement opportunities are published in relevant categories 
  • can access the online forum to address any questions about the program and procurement process 
  • can download and view procurement documentation electronically and 
  • will be able to submit applications through the e-tender box facility 
Visit the SWSPHN Tenderlink portal

 

Enquiries  

Enquiries regarding this notification can be directed to Director of Planning and Performance, Amy Prince, at amy.prince@swsphn.com.au

18 March 2024

An EOI is now open for the commissioning of an eligible organisation to deliver an after-hours GP service for residents of the Wollondilly Shire Council to receive prompt GP care in the sociable and unsociable after-hours periods that aligns with the after-hours practice incentive payment (PIP).

 

Background

South Western Sydney PHN (SWSPHN) does not currently commission a service accessible to the entire Wollondilly LGA. Short term funding will be used to run a pilot program for 12 months. Thus, SWSPHN aims to commission a service provider to deliver an after-hours GP service for residents of the Wollondilly Shire Council.

 

Procurement overview

SWSPHN is seeking to commission an eligible organisation to establish and deliver an after-hours GP service for residents of the Wollondilly Shire Council. The organisation will deliver medical treatment and advice when a regular GP is not available, ensuring that the Wollondilly community has access to suitable healthcare at all times of the day or night and hospital emergency rooms are left for emergencies. After-hours care can be provided via face-to-face or telehealth consultation; either at home or in a clinic depending on the provider.

The supplier will work in accordance with the after-hours Practice Incentive Payment (PIP) guideline including:

  • the ability to develop formal arrangements to provide after-hours support to the practice.
  • the provision of a care summary back to the patient’s regular GP.

For the Practice Incentives Program (PIP), the complete after-hours period is:

  • outside 8am to 6pm weekdays
  • outside 8am to 12pm on Saturdays, and;
  • all day on Sundays and public holidays

The complete after-hours period is further broken into:

  • a sociable after-hours period – 6pm to 11pm weeknights, and;
  • an unsociable after-hours period – 11pm through to 8am weekdays, hours outside of 8am and 12pm Saturdays, and all-day Sundays and public holidays.
Read Official Notice

 

Procurement timeline

Action Date
EOI Open Monday, 18 March 2024
Last queries date Monday, 8 April 2024
EOI Closing Date Friday, 12 April 2024
Evaluation Period 29 April – 10 May 2024
Successful Applicant Notified Thursday, 16 May 2024
Negotiate and Finalise Contract 17 May 2024 – 31 May 2024
Unsuccessful Applicants Notified Monday, 1 July 2024
Contract Commencement Monday, 1 July 2024

 

Submissions accepted via Tenderlink

This expression of interest is on SWSPHN’s Tender Portal – Tenderlink: www.tenderlink.com/swsphn

Interested parties are encouraged to register for SWSPHN’s Tender Portal to ensure they:

  • will receive email notifications when new procurement opportunities are published in relevant categories
  • can access the online forum to address any questions about the program and procurement process
  • can download and view procurement documentation electronically and
  • will be able to submit applications through the e-tender box facility

Tenderlink

 

Enquiries

Enquiries regarding this notification can be directed to Commissioning Manager, Domenic Zappia at Domenic.Zappia@swsphn.com.au

14 March 2024

A Request for Proposal (RFP) is open for the commissioning of an eligible organisation to deliver Family, Domestic and Sexual Violence (FDSV) trauma-informed Local Care Team services, within South Western Sydney.

 

Procurement overview

South Western Sydney PHN is seeking to commission a supplier to deliver assessment, case management and care coordination, within a trauma-informed service to Family, Domestic and Sexual Violence (FDSV) to post-acute victim-survivors across South Western Sydney.

The Local Care Team will

  • be embedded within an existing service within South Western Sydney and develop an integrated recovery care plan based off the initial assessment.
  • ensure referrals to FDSV trained and trauma-informed mental health care services.
  • consist of professionals appropriately trained in FDSV-specific trauma-informed care.

The service model will align with the DoHAC’s Model of Care, Supporting Recovery – Pilot Program. It is a prescribed model which is part of the Australian Government’s National Plan to End Violence against Women and Children 2022–2032.

Read Official Notice

 

Proposal timeline

Action Date
RFP Open 21 March 2024
Information Session 28 March 2024
Last queries date 15 April 2024
RFP Closing Date 18 April 2024 @ 5pm
Evaluation Period 19 April – 17 May 2024
Recommendation to SWSPHN Board 27 June 2024
Successful Applicant Notified Week of 1 July 2024
Commence Contract Negotiations July 2024
Unsuccessful Applicants Notified July 2024
Contract Commencement 1 August 2024
Phase 1 Establishment 1 August 2024
Phase 2 Full Implementation 1 November 2024

 

Submissions accepted via Tenderlink

This Request for Proposal is available on SWSPHN’s Tender Portal – Tenderlink: www.tenderlink.com/swsphn

Interested parties are encouraged to register for SWSPHN’s Tender Portal to ensure they:

  • will receive email notifications when new procurement opportunities are published in relevant categories
  • can access the online forum to address any questions about the program and procurement process
  • can download and view procurement documentation electronically and
  • will be able to submit applications through the e-tender box facility

Tenderlink

 

Information session

Attend the information session for potential respondents to receive an overview of the tender process and requirements, and an opportunity to ask questions relating to the tender documentation.

When: Thursday, 28 March 2024, 11am.
Where: Zoom

Register

 

Enquiries

Enquiries regarding this notification can be directed to Commissioning Manager, Domenic Zappia at Domenic.Zappia@swsphn.com.au

26 February 2024

As part of the Targeted Regional Initiatives for Suicide Prevention funding program South Western Sydney PHN has undertaken extensive consultation and co-design to identify barriers to seeking help, and to enhance and improve access to local services.

Key findings from the consultation process told us stigma and a lack of awareness about suicide and local services, along with a lack of culturally appropriate supports were significant barriers to people seeking help.

Recommendations from co-design include:

  • Ensuring non-clinical and peer-led mentoring services promoting social connectedness are known
  • Establishing peer-led support services to connect people who have similar experiences of suicidality or suicide bereavement
  • Funding public awareness campaigns to breakdown stigma and encourage help-seeking

As a key measure to address co-design recommendations, SWSPHN is offering Suicide Prevention Grants of between $50,000 and $200,000 for regional initiatives.

 

What activities will be funded?

Activities delivered under these grants must aim to:

  • Promote social connectedness and reduce loneliness through peer approaches; and/or
  • Reduce stigma around suicide and promote help seeking through increased awareness of suicide and increased access to relevant local services

These activities must focus on priority populations including men, First Nations people, recent refugees, veterans, people from culturally and linguistically diverse backgrounds, people living in semi-rural and rural areas, those experiencing financial hardship, and people who identify as LGBTQIA+.

See guidelines for more details.

 

Who can apply?

The following can apply:

  • Non-government and government funded organisations
  • Community managed organisations or groups
  • Private entities

SWSPHN will only accept one submission per grant applicant. Applicants must have an ABN or partner with an organisation with an ABN to manage the grant on their behalf.

See all terms and conditions in the Suicide Prevention Grants Guidelines.

 

How to apply

To apply:
Step 1: Review Regional Suicide Prevention Grant Guidelines
Step 2: Download and complete the Expression of Interest
Step 3: Email the completed application form to communitygrants@swsphn.com.au by 5pm, 25 March, 2024.

Late applications will not be accepted.

20 February 2024

Expressions of interest are sought from practices within South Western Sydney to take part in the Whole of Practice Capacity Building Initiative for Opioid Dependence Treatment.

Are you interested in developing your practice’s ability to support patients requiring opioid dependence treatment? This unique opportunity offers attractive remuneration of $20,000 and enables practices to gain access to free training and ongoing support.

The initiative is offered by South Western Sydney Primary Health Network (SWSPHN) to GP practices, to maximise their response to Australian Government changes to the PBS in relation to Opioid Dependence Treatment (ODT) medications and treatment.

 

Background

South Western Sydney PHN is committed to supporting local clinical pathways into primary care to improve outcomes for patients receiving Alcohol and Other Drug (AOD) treatment. Ongoing SWSPHN AOD initiatives include promotion of service integration, educational for general practitioners and practice nurses and commissioning of treatment services.

 

About the initiative

SWSPHN seeks expressions of interest from South Western Sydney GP practices interested in implementing this whole-of-practice initiative. Successful practices will participate in educational opportunities, develop referral pathways for stable patients and be provided with ongoing support from South Western Sydney Local Health District (SWSLHD) Drug Health Services.

 

Incentives up to $20,000 per practice are available for completion of activities as follows:

1. One-off payment of $6,000 for completion of all educational opportunities:

  • Completion of Opioid Treatment Accreditation Course (OTAC) for two or more GPs or Nurse Practitioners per practice, including generous CPD hours. Placements will be provided by SWSLHD Drug Health Services.
  • Free training and opportunities for one or more practice nurses to work at the top of their scope in treatment of patients on ODT and other AOD presentations. Training will be provided by SWSLHD Drug Health Services with allocated CPD hours.
  • Free half day training for one or more front line staff to improve confidence and knowledge to work with patients on ODT, and patients with general AOD presentations. Training will be provided by Lives Lived Well.

2. One-off payment of $14,000 for completion of activities to develop referral pathways with SWSLHD Drug Health Services, and evidence that training has been put into practice:

  • Work with SWSLHD Drug Health Services to transition patients to and from tertiary services into primary care, where stable patients are referred to primary care and patients requiring stabilisation are referred to Drug Health Services.
  • Engage in supports offered by SWSLHD Drug Health Services, which include access to medical officers, networking and support from Drug Health Services for practice nurses, in-practice support from Drug Health Service Clinical Nurse Consultants and telephone support for GPs and practice nurses from the GP Drug and Alcohol Advice and Support Service.

 

Eligible practices

  • Are located within the South Western Sydney region
  • Have two or more GPs and/or Nurse Practitioners committed to participating in the initiative
  • Have one or more practice nurses and front of practice staff committed to participating in the initiative
  • Must have electronic patient health record systems and business intelligence tools
  • Commitment to increasing numbers of patients receiving ODT

 

Further information and lodgment of EOI:

  • EOI opening date: Wednesday, 21 February 2024
  • EOI closing date and time: 5pm, Friday, 15 March 2024
  • Review by: 22 March 2022
  • Advise successful applicants by: 29 March 2024
  • Commencement: Mid-May 2024

Enquiries and further information:
Val Burge
SWSPHN Mental Health and AOD Programs Coordinator,
Ph: 4632 3057
Em: val.burge@swsphn.com.au

 

EOI - Whole of Practice Capacity Building Initiative for Opioid Dependence Treatment

"*" indicates required fields

This practice has two or more GPs and/or nurse practitioners committed to participating in the initiative*
This practice has one or more practice nurses and front of practice staff committed to participating in the initiative*
This practice uses an electronic patient health record system and business intelligence tool*
This practice has a commitment to increase the numbers of patients receiving Opioid Dependence Treatment*

 

Next steps

SWSPHN will review each EOI on an individual basis and will contact selected practices to discuss next steps. Unsuccessful practices will receive notification via email.

25 January 2024

Victim-survivors of family, domestic and sexual violence in South Western Sydney will soon have access to a new service supporting their long-term recovery. 

Anglicare Sydney and CatholicCare Sydney are partnering to deliver the mental health services key component of the Supporting Recovery Program across the region, from 1 March 2024.  

Local Care Teams (LCTs) are another key component of the Supporting Recovery Program Model of Care and a LCT within South Western Sydney will also be established, with the supplier of this component yet to be announced. 

South Western Sydney PHN (SWSPHN) is one of six PHNs across the country commissioning services as part of the $67 million Department of Health and Aged Care program. 

SWSPHN Chief Executive Officer, Dr Keith McDonald PhD, said he was pleased South Western Sydney would benefit from the innovative program which aimed to improve health and wellbeing outcomes for victim-survivors. 

“The program will be trauma-informed, person-centred and recovery-focused, and offer psychological therapies and other appropriate wellbeing and social interventions within our region,” he said. 

“The point of difference to other family, domestic and sexual violence services will be its focus on longer-term recovery and healing services, rather than crisis support.” 

Services will initially be delivered to the Campbelltown, Liverpool and Fairfield communities due to higher rates of family, domestic and sexual violence in those local government areas (LGAs). 

However, services may be expanded across Bankstown, Camden, Wingecarribee and Wollondilly LGAs based on need and demand. 

There were approximately 5,234 domestic violence-related assault offences across South Western Sydney from July 2022 to June 2023 (NSW Bureau of Crime Statistics and Research). 

 


South Western Sydney DV related assaults, July 2022-June 2023 

LGA

No. of DV-
related assaults 

Per 100,000 people 

NSW ranking 

Camden 

306 

255.1 

99 

Campbelltown 

998 

561.7 

49 

Canterbury-Bankstown 

1,457 

498 

71 

Fairfield 

961 

438.2 

64 

Liverpool 

1,228 

524 

54 

Wingecarribee 

135 

257.4 

97 

Wollondilly 

149 

275 

72 


The Australian Institute of Family Studies (Melbourne) reported in 2015 that populations at higher risk of family, domestic and sexual violence include women and children from:  

  • culturally and linguistically diverse communities 
  • people living with disability 
  • people from rural areas

Mental health services will include free, long-term and trauma-informed care via a no wrong door approach (which means every door in the public support service system is the “right” door to access support). 

Once commissioned, the LCT will be embedded into an existing service, and will manage individual cases, providing care and warm referrals to trauma-informed services for victim-survivors.  

Anglicare Sydney and CatholicCare Sydney will work in partnership with the LCT and the victim-survivor for identified stepped care and referral pathway needs as part of the program.  

Anglicare’s Head of Mental Health, Michael Sheedy, said: “Both our organisations have worked alongside victim-survivors of domestic and sexual violence across a wide range of communities for many years.

“That experience shows us again and again that the journey toward healing and recovery can take time, and we want to help people throughout that journey.” 

CatholicCare’s Director of Child and Family Safety Services, Kirsten Mead, said: “Being able to access tailored long-term mental health support is such an important part of healing for so many victim-survivors.

“This model of care enables people to receive the support they need in a flexible trauma-informed way and at no cost, which can often be a barrier to seeking help for many people.” 

The program is part of a suite of initiatives to reduce all forms of family, domestic and sexual violence and supports the implementation of the National Plan to End Violence Against Women and Children 2022-23. 

19 October 2023

Our services, innovations, collaborations and commitment to improving the health of our community was on display today at SWSPHN’s first showcase since the start of the COVID-19 pandemic. 

Centring around the theme of ‘strengthening Medicare’, a room of about 50 people including PHN Board members, PHN member organisations, PHN staff, service providers, committee members and GPs, gathered in the Dharawal Room at Campbelltown Catholic Club. 

We heard first from keynote speaker, Dr Stephen Duckett, Chair of the Eastern Melbourne PHN Board and former member of the Strengthening Medicare Taskforce, about the challenges facing general practice and primary care in the future. 

Dr Duckett told the gathering there had been a steady decline in the number of medical students choosing general practice. 

“What this means is that the world of primary medical care in 10 years’ time, 15 years’ time or 20 years’ time is going to be quite different from what it is today,” he said.  

“There’s going to be more patients, and either the same, or a smaller number of general practitioners, so we’re going to have to think about different ways of doing things.” 

SWSPHN staff then highlighted a small sample of some of the great work we do, including our innovative iRAD and New to General Practice Nursing projects, and an example of collaborative commissioning. 

Kristen Short, Director of Innovation and Partnerships, showcased our iRAD interoperability solution which connects health providers who are providing care for the same patient. 

“With iRAD, we just need to consent the patient and the information will flow, and be available once they return to their regular GP,” she said. 

Ms Short said South Western Sydney was the first location in Australia to have true interoperability working “which was super exciting”. 

So far, 85 practices are connected to iRAD, a psychiatrist and after hours clinics, and Ms Short said we were looking to expand locally to add another 35 practices in the next few months.  

“One of my favourite quotes from one of our providers is ‘I can’t do my job without iRAD’, they see so much value in it. 

“We’ve been working very hard for a few years on being able to view hospital information through iRAd. It will be a complete game changer for GPs to be able to quickly see any information if a patient is admitted to the emergency department or hospital.” 

SWSPHN’s Kristina Allen, Clinical Support Team Lead, and Lisa Cerruto, Clinical and Quality Improvement Officer, gave an overview of the New to General Practice Nursing program which provides support for nurses who are new, returning or transitioning to general practice within South Western Sydney. 

Val Burge, SWSPHN Mental Health and Alcohol and Other Drugs Program Coordinator, followed with a presentation about working with service providers to have a greater impact on client outcomes, giving our work with the St Vincent de Paul Society’s Rendu House clients as an example. 

Stephen Suttie, Senior Operations Manager at Neami National, gave a presentation on the new, SWSPHN-commissioned Liverpool Head to Health Centre, a free, walk-in, mental health and wellbeing support service which opened in August.  

He discussed the benefits of working in partnership with SWSPHN to engage the community through the codesign process to deliver the best service they could. “What we deliver is a service that is there for people when they need it … which is really closely integrated with the community.” 

SWSPHN Chief Executive Officer, Dr Keith McDonald PhD, closed the showcase with an exploration of SWSPHN’s new Employee Value Proposition – A Healthy Community. A Healthy Career. Right here, where you’re really needed – which not only tells, but shows why SWSPHN is a great place to work. 

Watch the staff EVP video 

Following the showcase, Board members met for SWSPHN’s AGM where our 2022-2023 Annual Report, which highlights even more of the significant body of work undertaken by our dedicated and passionate staff during the last financial year. 

Read our Annual Report 

 

26 September 2023

An enthusiastic team from SWSPHN attended the annual PHN Commissioning Showcase, held at Rydges Newcastle recently.

The team was a mix of presenters and those interested in showcase topics which related to their portfolios.

They included our representatives from our Commissioning, Mental Health, Integration and Priority Populations and Digital Health and Data teams.

The theme of the showcase was Momentum – Accelerating outcomes and equity through commissioning.

About 150 representatives from 28 PHNs across Australia showcased the best innovations in PHN commissioning from the last 12 months.

The event also provides an opportunity for PHNs to network and learn from each other.

The Commissioning team presented on SWSPHN’s collaborative approach with an alcohol and other drugs (AOD) service provider and other partners for outcomes-focused commissioning.

The SWSPHN-commissioned project involved developing psychoeducation modules (by 360Edge) to be completed by St Vincent De Paul Society Rendu House clients, focused on improving mental, physical and social health outcomes, then evaluating the outcomes. The evaluation was completed by the National Drug and Alcohol Research Centre (NDARC).

Our Data team representative presented an interactive workshop, in partnership with North Western Melbourne PHN, on GitHub, a tool for PHNs to analyse data consistently and collaborate on data projects.

“Other PHNs were quite positive – following the Commissioning presentation we were on a panel with other presenters and received quite a few questions from the audience,” Acting Commissioning Manager Pritika Desai said.

“For the Data team’s workshop, the PHNs really liked the tool presented because it made reporting simple – and as a PHN we do a lot of reporting.”

Pritika explained the value to SWSPHN of sending a team to the Commissioning Showcase.

“There were a lot of breakout sessions, which allowed us to pick and choose based on our roles and interest,” she said.

“Every presentation had a learning we could take back and incorporate in our own work, so we found all of them useful.

“The key notes were interesting and set the foundations for the rest of the topic and breakouts.

“Presentations on value-based commissioning, access and equity, and data were of most interest, as these are current priorities for us in commissioning.”

Pritika said the benefits of the showcase were substantial.

“We’ll share what we’ve learned with other colleagues, we’ll apply it to our processes and work practices, use the learnings to improve how we commission at SWSPHN, and consider innovative approaches to commissioning.”

Find out more about Commissioning at SWSPHN
03 August 2023

Notification of Information (NOI) – Upcoming Tender

Supporting Recovery Pilot Program to provide trauma-informed recovery care for victim-survivors of family, domestic and sexual violence

This notification has been issued to inform the market South Western Sydney Primary Health Network (SWSPHN) will soon commence the procurement process to commission an eligible organisation to deliver Family, Domestic and Sexual Violence (FDSV) trauma-informed mental healthcare services, in particular psychological therapies, within South Western Sydney to support victim-survivors in their longer-term recovery.

 

Background

On 8 May 2023, SWSPHN was notified of a successful grant submission as part of the Department of Health and Aged Care (DoHAC) Supporting Recovery Pilot Program.

The funding will be provided to pilot a new model of trauma-informed recovery care for victim-survivors of family, domestic and sexual violence.

SWSPHN is commissioning a supplier to deliver FDSV trauma-informed mental healthcare services within our region as part of the pilot program.

Overview of Procurement

SWSPHN is seeking to commission an eligible organisation to establish and deliver the Supporting Recovery Pilot Program. The organisation will deliver psychological therapies, in particular FDSV trauma-informed mental healthcare services, to victim-survivors located within our region.

The supplier will establish and maintain a consortium of key FDSV services within South Western Sydney to ensure an holistic service is delivered in partnership with FDSV victim-survivors, key advocates, advisory groups, and family, domestic and sexual violence service providers.

The service model will align with the DoHAC’s Model of Care, Supporting Recovery Pilot Program. It is a prescribed model which is part of the Australian Government’s National Plan to End Violence against Women and Children 2022–2032.

This procurement is contingent on SWSPHN’s receipt of a funding schedule from the DoHAC.

 

Tender Release

A Request for Proposal (RFP) will be released the week of 7 August 2023.

Indicative Timeline for this Procurement:

RFP Open  Week of 7 August 2023
Information Session Week of 21 August 2023
Last queries date Wednesday 30 August 2023
RFP closing date Wednesday 6 September 2023 @ 5pm
Evaluation period September 2023
Recommendation to SWSPHN board October 2023
Successful applicant notified October 2023
Commence Contract negotiations November 2023
Unsuccessful applicants notified November-December 2023
Contract Commencement 1 December 2023
Phase 1 Establishment 1 December 2023
Phase 2 Full Implementation 1 March 2024

 

Submissions accepted via Tenderlink

This Request for Proposal will be released on SWSPHN’s Tender Portal – Tenderlink: www.tenderlink.com/swsphn

Interested parties are encouraged to register for SWSPHN’s Tender Portal to ensure they:

  • will receive email notifications when new procurement opportunities are published in relevant categories
  • can access the online forum to address any questions about the program and procurement process
  • can download and view procurement documentation electronically and
  • will be able to submit applications through the e-tender box facility
Tenderlink
10 May 2023

Co-design invitationNeami National is looking for people to participate in co-design workshops for the soon-to-open Liverpool Head to Health centre.  Three workshops will be run by Neami National, which is commissioned by South Western Sydney PHN to run Liverpool Head to Health. 

 

During the co-design workshops you will contribute to:

  • Help create a culturally inclusive service for our communities
  • Share your experience accessing or working in mental health services
  • Contribute your ideas about what matters when it comes to mental health services

Neami National is looking for: 

  • People who have a lived or living experience of mental health challenges, distress, adversity, recovery and or service use
  • People with lived or living experience in supporting someone with these experiences as a carer, family member or significant other
  • People working in or connected to primary health, first-responders or community services

Workshop participants will be asked to share their experiences and ideas on:

  • Creating an inclusive environment and what inclusive practices are important at Liverpool Head to Health
  • Insights about what you would want from this service and what supports should be provided
  • Ideas on how we can create avenues for ongoing community and stakeholder engagement and leadership

 

The three co-design sessions

Session 1: Consumer care and experience – two hours
Date: Thursday, 18 May 2023
Time: 10am – 12pm
Location: Liverpool City Library, 170 George Street, Liverpool (pink room)

Session 2: Consumer care and experience – two hours
Date: Thursday, 1 June 2023
Time: 10am – 12pm
Location: Liverpool City Library, 170 George Street, Liverpool (pink room)

Session 3: Governance and community engagement – two hours
Date: Thursday, 15 June 2023
Time: 10am – 12pm
Location: Liverpool City Library, 170 George Street, Liverpool (pink room)

 

Please RSVP before the event you are attending

You may register your interest online, by phone or email:

Online expression of Interest form

Contact Vicki from Neami National:
Ph: 0403 453 536
Email: vicki.langan@neaminational.org.au

Please detail any accessibility requirements you may require.

 

About Liverpool Head to Health

Neami National logoNeami National is designing and delivering the new Liverpool Head to Health. The service will address key gaps in the system, offering information, advice and support about mental health, use of alcohol and other drugs, suicide prevention, referral pathways for individuals, their carers and family.

Liverpool Head to Health will be a welcoming, inclusive place with a mix of lived experience, wellbeing and clinical staff. The service offers immediate support for people experiencing distress or crisis, as well as ongoing short-term support, access to information and help to navigate available services.