A request for proposal (RFP) is now open for eligible organisations to deliver care coordination services to support patients through My Care Partners – a program aimed at supporting general practices in South Western Sydney to manage patients with complex chronic diseases who are at risk of being hospitalised.
About My Care Partners
My Care Partners (MCP) is a joint collaborative initiative of South Western Sydney PHN (SWSPHN) and South Western Sydney Local Health District (SWSLHD). The program commenced in 2021. Currently, 23 general practices are enrolled, supporting 121 patients.
The main aim of My Care Partners is to reduce the risk of potentially preventable hospitalisations and improve the care for patients with chronic diseases who are at risk of being hospitalised. We do this by providing a patient-centred, integrated healthcare neighbourhood.
Procurement overview
To expand capacity of the program to more practices and patients, SWSPHN is seeking to appoint a service provider, external to SWSPHN and SWSLHD, for care coordination.
The commissioned provider will deliver the care enabling/facilitation and clinical services (care coordination/care navigation) components of the My Care Partners program to patients who have complex health needs, unmet social needs, and are identified as being at risk of potentially preventable hospitalisations.
Procurement timeline
Action | Date |
---|---|
EOI open | 22 April 2024 |
Information session | 12.30pm, 1 May 2024 |
Last queries date | 14 May 2024 |
RFP closing date | 17 May 2024 |
Evaluation period | 20 May – 31 May 2024 |
Recommendation to SWSPHN Board | June 2024 |
Successful applicant notified | June 2024 |
Commence contract negotiations | June-July 2024 |
Unsuccessful applicants notified | 1 August 2024 |
Contract commencement | 1 August 2024 |
Phase 1 establishment | 1 August – 30 November 2024 |
Phase 2 full implementation | 1 December 2024 – 30 June 2025 |
Information session
An information session will be held to assist potential respondents in their submission for the My Care Partners Care Coordination procurement, The session will provide an overview of the tender process and requirements, and an opportunity to address questions relating to the tender documentation.
Attendees who have accessed the tender documents within SWSPHN’s Tender Portal before the information session may be in a better position to ask and understand information during the session.
Time: 12:30pm AEST
Date: Wednesday, 1 May 2024
Register: Zoom
Submissions accepted via Tenderlink
This expression of interest is on SWSPHN’s Tender Portal – Tenderlink: www.tenderlink.com/swsphn
Interested parties are encouraged to register for SWSPHN’s Tender Portal to ensure they:
- will receive email notifications when new procurement opportunities are published in relevant categories
- can access the online forum to address any questions about the program and procurement process
- can download and view procurement documentation electronically and
- will be able to submit applications through the e-tender box facility
Enquiries
Enquiries regarding this notification can be directed to Director of Planning and Performance, Amy Prince, at amy.prince@swsphn.com.au