03 March 2025

SWSPHN is undertaking a review of commissioned mental health service offerings to ensure programs funded by the Department of Health and Aged Care through SWSPHN are suitable for current local need and address current service gaps.

 

The review will be conducted in a phased approach and will include sector consultation and deeper analysis of local mental health planning data. It will look at how services are accessed, referral processes and work to understand and/or rectify any barriers to accessing care which may exist.

SWSPHN has engaged consultants Lineaire Projects to undertake the first stage of the review which is expected to be completed mid-year. Phases two and three of the review will involve implementing and evaluating the recommendations.

In the past 10 years we have gathered invaluable knowledge and expertise both about the local mental health sector and in commissioning services to meet local need. We recently completed a ‘deep dive’ into local mental health needs and conducted extensive stakeholder consultation as part of our regular health planning and needs assessment cycle. All of this valuable information will be used for this review.

 

Why are we undertaking this review?

The mental health sector is constantly evolving, as is mental health funding from state and federal governments. Mental health funding structures are under review at both state and national level and must remain agile to ensure we have a model for commissioning mental health services which best supports primary mental healthcare needs.

This review is a timely and routine assessment of our model and service offerings as we look to ensure programs are suitable for current need and address current service gaps in South Western Sydney, find efficiencies and more streamlined referral pathways, and ensure the sustainability of our services in a climate of growing demand for mental health services.

SWSPHN is proud of the work we do in shaping and funding local mental health services, and we are committed to continuous quality improvement and providing our community with access to quality primary mental healthcare which best suits their needs.

 

How can I participate?

Current SWSPHN commissioned service providers may be contacted by the review team to participate in phase one consultation.

SWSPHN is also working closely with our Mental Health Advisory Committee and our mental health consumer reference group Our Experience Matters during phase one.

 

Next steps

Phase one will conclude mid-year and SWSPHN will report back to stakeholders and our advisory and reference groups the findings and recommendations.

Phases two and three will involve implementing and evaluating recommendations.

 

Related resources

 

Questions

Contact Acting Mental Health and Alcohol and Other Drugs Manager Pritika Desai: pritika.desai@swsphn.com.au

28 February 2025

Service Announcement

South Western Sydney residents will have access to a second Medicare Mental Health Centre when the new Campbelltown service opens in October.

South Western Sydney PHN (SWSPHN) has commissioned Grand Pacific Health and its partners Odyssey House, Relationship Australia and Tharawal Aboriginal Corporation, to operate the Campbelltown centre.

The centre will provide free, walk-in, mental health and wellbeing support without the need for an appointment, referral or Medicare card.

Grand Pacific Health is a recognised health service provider, and currently manages Medicare Mental Health Centres at Moruya, Shellharbour, Wagga Wagga and Young.

Medicare Mental Health Centres are designed to be a welcoming place where everyone can access free and confidential mental health information, services and support from multidisciplinary care teams made up of social workers, psychologists, nurses, and peer support workers.

The centres are also open extended hours.

The centres offer:

  • immediate help and follow-up for people who are in distress
  • support for people with mental health concerns
  • support for carers and families of people experiencing mental health distress
  • help connecting people with other services to support them in the future, from health to mental health, and social supports like housing and employment

SWSPHN Chief Executive Officer, Dr Keith McDonald PhD, said a second Medicare Mental Health Service would further boost access to mental health and wellbeing services in the region for adults experiencing moderate to high levels of distress or crisis.

“What makes Medicare Mental Health Centres so effective is the holistic approach they provide,” he said.

“People can simply walk-in to access on-the-spot free support from a trained mental health professional. If a person receives immediate assistance, it often reduces the level of mental and emotional distress they feel.

“They are then guided to access or connect to the specific mental health and related services they are assessed as needing.

“Peer support workers, with their own lived experience of mental illness, are also on hand to support clients with empathy and understanding.”

The Campbelltown centre comes in addition to the Liverpool Medicare Mental Health Centre (formerly Liverpool Head to Health Centre) which opened in 2023 and is located at 203 Northumberland Street, Liverpool.

The Liverpool centre has provided support to almost 900 individuals since it opened in August 2023, and delivered close to 12,000 hours of service.

Anyone can access Medicare Mental Health Centres.

There is no cost, no appointment, no referral nor is a Medicare card needed, and clients don’t need to be an Australian citizen to access support.

25 February 2025

way back generic pic

A local service funded by South Western Sydney PHN (SWSPHN) which played a significant role in suicide prevention in the region is set to make way for a new and expanded model under the banner of Universal Aftercare.

The Way Back Support Service was the first service of its kind to task the commissioned provider – Grand Pacific Health – to work in partnership with the South Western Sydney Local Health District (SWSLHD) in providing lifesaving suicide aftercare support.

Established in 2021 it has helped 660 people in South Western Sydney gain access to non-clinical care and practical support following a suicide attempt or suicidal crisis.

The Way Back offered psychosocial suicide aftercare within one day of receiving a referral from Liverpool or Campbelltown Hospital’s emergency departments, or SWSLHD’s mental health teams.

The person in crisis worked with a support coordinator or a peer support worker and was guided through a safety planning and personalised aftercare program for up to three months. This could include anything from mental health support services to financial advice, connecting them with community groups or helping them attend healthcare appointments.

Many patients have reported being better able to cope after accessing The Way Back support.

One female patient accessed the service wanting to improve how she managed the symptoms of mental ill health. She had weekly telephone support for 12 weeks from a support coordinator, connected with a peer worker and attended face-to-face peer-led support groups. The support coordinator liaised with a GP to organise ongoing psychiatry service treatment.

Towards the end of the program, the patient reported “handling suicidal thoughts a lot better”. She said she did not feel the need for ongoing suicide support at present because The Way Back “helped me get to a place where my suicidal thoughts are a lot better now”.   

A second female patient accessed the service wanting to increase how she coped with the high levels of distress caused by the care of a family member. She attended weekly face-to-face sessions with a peer worker who assisted her to practise mindfulness through colouring and listening to guided meditations. The peer worker also linked the patient with a community-run peer group.

The consumer reported being grateful for the support of the peer worker, saying her time with the program “means a lot, and it has been so helpful”. 

SWSPHN Chief Executive Officer, Dr Keith McDonald PhD, said most of the clients who were helped by The Way Back service reported a significant improvement in their mental health.

“This person-centred network of support helps people suffering a crisis to take back control of their lives and seek the support they need to help with their mental health,” he said.

“We look forward to seeing the new and expanded care model come to life under Universal Aftercare.”

Learn more about The Way Back

10 February 2025
Kashish Arora delivers in-house IAR-DST training for South Western Sydney PHN
Kashish Arora, IAR Training and Support Officer.

South Western Sydney PHN (SWSPHN) has added a mixed learning approach to its Initial Assessment and Referral (IAR) Decision Support Tool (DST) training, providing greater flexibility and making it easier for busy GPs and practice nurses to access.

 

What’s changing?

Traditionally, IAR training has been comprised of two consecutive one-hour workshops. These workshops are still available. In-house training is also still available.

Now, a mixed learning approach has been added to the training options.

In mixed learning, participants complete workshop one in their own time via a 30-minute e-Learning module developed by the Department of Health and Aged Care (DoHAC), in partnership with OpenLearning and Sydney University.

Once the participant has successfully completed workshop one, they are given the opportunity to register for workshop two which is delivered via Zoom for 90 minutes at a specified time.

 

Why the change?

The changes to training aim to provide greater flexibility for participants.

Some participants don’t have time to attend the full two-hour online/face-to-face live training session. They can now attend workshop one (about 30 minutes) at a time convenient to them through e-Learning, before registering and attending workshop two (about 90 minutes) at a pre-designated time.

At a glance:

Conventional training method

New mixed learning method

2-hours Zoom/face-to-face

30-minutes online + 90 minutes live

Fixed timing

Flexible for workshop one

 

Key features of mixed learning

Workshop one: OpenLearning (theoretical component)

  • self-paced and accessible 24/7
  • pause and restart at your own pace
  • quick, interactive content designed for practical application
  • register and start immediately

Workshop two: practical session

  • flexible scheduling – participants can now choose from multiple pre-designated times
  • small group discussions to enhance learning
  • direct access to expert trainers for Q&A.

 

What you need to know

  • participants must sign up with OpenLearning to complete workshop one
  • all participants must complete workshop one before they can register for workshop two
  • all participants must complete both workshops to receive their Certificate of Completion
  • upon completion of both workshops, GPs and GP registrars will also receive a one-off $300 incentive payment and CPD hours (1 Educational Activity hour, 1 Review Performance hour)
  • GPs, GP registrars and practice nurses who have already completed IAR training do not need to do the training again. You are welcome to re-do the training, but will not be eligible for another certificate, CPD hours or payment

How you access training

 

About the IAR

How the IAR tool helps

SWSPHN commissions a range of services across the stepped care spectrum to meet the mental health needs of our community.

These include: low-intensity services, psychological therapies, specialised services for children, young people, people with severe mental illness, Aboriginal and Torres Strait Islander people, among others.

The IAR-DST is designed to assist the various parties involved in the assessment and referral process to ensure:

  • patients are guided to the option which best meets their needs, and has the least burden on them and the health system
  • best use is made of the full range of options available to assist people in need in a way which targets resources to where they are needed most

Ultimately, the IAR will help streamline referral pathways and improve service visibility.

 

How it works

An initial assessment is used to gather information from the referrer and patient. The assessment is undertaken across eight domains which aim to describe clinical severity and service needs, and guide decisions on the most appropriate next steps (for example, intervention, further assessment).

Find more information by downloading:

 

Why you should do the training

The IAR-DST, an initiative of DoHAC, is a nationally consistent, evidence-based and objective approach to initial assessment and referral of patients seeking mental health support.

All federally funded mental health services will soon be using the IAR-DST, standardising how referrals are made and making it less likely your referrals will be refused.

Given GPs are often the first contact point when a mental health issue emerges, it is important to ensure you are prepared for the change and are supported in implementing the IAR tool into your daily practice.

The training includes an introduction to IAR; orientation to the domains, levels of care and the decision support tool; information on clinical judgement and supported decision-making; and a practical activity using case studies to the IAR in referral, assessment and intake settings.

 

How do GPs access the tool?

DoHAC is working on digital integration of the IAR-DST into general practice software.

Currently, general practices can access the tool through the:

Online Decision Support Tool

or

Smart Referral Form

or

GP Referral Template, which is compatible with their software, which they will be given after completing the training. The IAR-DST is included in this template.

 

Find out more

If you have any questions, please email iar@swsphn.com.au

03 January 2025

Activities engaging priority populations to reduce their risk of suicide and promote help-seeking and connectedness have now been boosted through a South Western Sydney PHN small grants program.

Grants of between $50,000 and $200,000 have been issued to nine community groups and organisations to fund a variety of activities including peer-led group supports and creative and awareness campaigns.

The grants are funded by South Western Sydney PHN under the Department of Health and Aged Care’s Targeted Regional Initiatives for Suicide Prevention program which aims to build resilience and knowledge within the local community by increasing mental health literacy, help-seeking and knowledge of local services, all protective factors for suicide prevention.

Activities undertaken under the grants program run until December 2025.

 

12 December 2024

The holiday season is a time for celebration with family and friends, but it can also be challenging for many people’s mental health. If you feel isolated, sad, or anxious, you’re not alone. It’s common to experience:

  • frustration
  • sadness
  • fatigue
  • tension
  • a sense of loss
  • feelings of isolation and loneliness.

Tips to support your mental and emotional health

  1. Stay Connected: Keep in touch with trusted family and friends. If you can’t be with them in person, use phone or digital platforms. Check in on friends and community members who might also feel alone.
  2. Look After Your Physical Health: Eat healthy and get enough sleep. Practise meditation or deep breathing exercises to reduce stress.
  3. Be in Touch with Your Emotions: It’s ok to not be ok. Practise self-compassion and speak to yourself with kindness.
  4. Limit Social Media: Take breaks from social media to avoid comparing your experiences to others. Set boundaries to protect your mental health.
  5. Speak Out if You Need Help: If your efforts to manage stress aren’t enough, ask for help. Connect with support services and consider professional help.

Visit the Head to Health website for more tips on how you can support your mental and emotional wellbeing.

10 December 2024

Two new service providers are now delivering South Western Sydney PHN’s Clinical Suicide Prevention Service. This improves access to appropriate, safe, and timely clinical care for people at low-to-moderate risk of suicide following a suicide attempt or experiencing a suicidal crisis.

Community Links Wellbeing is providing services in Wollondilly and Wingecarribee Shires. One Door Mental Health is delivering services in Camden, Campbelltown, Liverpool, Fairfield, and Bankstown local government areas. This follows a period of transition from former provider Grand Pacific Health.

 

Who can access the service?

The Clinical Suicide Prevention Service provides free psychological therapies for people who:

  • have continued suicidal ideation after discharge from acute services
  • present at a GP clinic after a suicide attempt
  • present to a GP with persistent suicidal ideation

Patients require a referral from either a GP or one of South Western Sydney Local Health District’s mental health teams to access the service.

 

How to refer patients

GPs can refer their patients to the service by contacting SWSPHN’s Mental Health Central Intake. Visit the SWSPHN Central Intake page for more information on how to refer your patients.

 

About the service providers

Community Links Wellbeing is a not-for-profit community organisation working across Camden, Wollondilly, and Wingecarribee. It supports locals through community development, events, groups, workshops, youth programs, crisis support, carer support, family support, allied health, and mental health services.

 

One Door Mental Health is a leading mental health provider. It specialises in anxiety and depression, as well as severe and persistent mental illnesses such as schizophrenia, bipolar disorder, obsessive-compulsive disorder, post-traumatic stress disorder, psychosis, schizoaffective disorder, and borderline personality disorder.

 

A message from the CEO

South Western Sydney PHN CEO, Dr Keith McDonald PhD, said the Clinical Suicide Prevention Service had provided accessible and sensitive individual psychological therapy services across the region since July 2017.

 

Dr McDonald thanked Grand Pacific Health for its commitment to delivering the service over the past almost two years. He also welcomed Community Links Wellbeing and One Door Mental Health as the new service providers.

 

“This service aims to help clients through the healing process with supports appropriate to their need,” Dr McDonald said. “This might include identifying treatment goals, safety planning, psychological therapy, or referrals to longer-term services if needed.

 

“We’re looking forward to working with Community Links Wellbeing and One Door Mental Health to ensure this service continues to provide effective and efficient care. This will help meet the urgent needs of people in our community at risk of suicide.”

 

 

Find out more about the Clinical Suicide Prevention Service.

10 December 2024

Ho ho ho.

December has darted by and you’re already staring down the Christmas Day barrel. Time to get out the checklist and make sure you’ve got all bases covered.

  • Tree and decorations up✅ and up to scratch ✅
  • Gifts for everyone ✅ Wrapped✅ Labelled✅ Under the tree✅
  • Fridge stocked ✅ Alcohol✅
  • Ready for the big day ✅

But slow down.

While preparations for Christmas Day are in hand, there’s a lot of other considerations – focusing on safety and wellbeing – which need some thought and planning as well.

The festive and holiday season are about winding down, celebrations, get-togethers and parties, family and friends, getting away, day trips … and generally eating and drinking too much.

Some of those activities, done on the spur and in the spirit of the moment or without thinking or planning, can present unnecessary risks.

There’s also the natural elements to take into consideration – sun, heat and dry storms can combine lethally to produce bushfires.

At the same time, businesses take the opportunity for a breather – so availability and access to goods and services are limited. 

Here’s some examples of the festive season gone wrong!

  • Celebrating outdoors in the heat of the day. Sun and alcohol don’t mix. Think heatstroke or sunburn. And the chemist or your GP are closed.
  • Heading away for a few days, and you’ve posted your excitement on social media. You’ve also forgotten to get your mail held at the post office. Your friends are happy for you – and so are potential thieves.
  • You’ve gone hard on your Christmas lights display this year. But you’ve used double adaptors and plugged too many lights into one power socket. There’s a meltdown. And a fire.
  • The weather is enticing, and you’ve launched the boat for a few hours in the bay. Alcohol and jovial spirits are a recipe for disaster.

Beyond the Christmas tree and tinsel, some risk assessment and planning should be part of your overall festive preparations.

These will guarantee a safer and happier holiday season all round.

Medication mastermind

According to Healthdirect Australia, more than one in five Australians forget to pack their medication when going on holiday.

Do you have enough prescriptions and medications to get you through the public holidays? If you’re going away, do you have an up-to-date list of your medications?

Visit your GP and pharmacy before the Christmas shutdown and plan ahead.

Theft and security suggestions

Annual crime statistics show an increase in burglaries in the lead-up to Christmas, with a spike in January.

Insurance claims for household theft also skyrocket during the same period.

Common claims over the festive season include jewellery, electrical equipment, computers and accessories, bikes, and tools.

There’s a few simple and commonsense safeguards you can take to protect your home and property.

If you’re home over Christmas:

  • Don’t put Christmas trees and presents near windows with a street view as this can encourage opportunistic thieves.
  • If you are expecting parcel deliveries and no one is home, redirect the parcel to the PO or get a PO locker.
  • Lock toys and tools away each night.
  • Front and back doors are the first line of defence against potential thieves. Invest in the best quality door locks, screens and maybe even a security system.

If you’re going away:

  • Don’t post your holiday plans on social media.
  • Ensure the house is securely locked, including windows usually left open.
  • Smart plugs can be set on timers or controlled automatically, and some systems even have a built-in mode which will randomly turn lights or a radio/television on or off during evening or morning hours.
  • Redirect your mail or have it collected by a friend. Ask the friend to regularly clear brochures and advertising material from the letterbox.
  • Tell neighbours or friends, who can check on the house, you are away and who will be at the house legitimately, such as pet minders, family or the mowing man.
  • Secure your garage or, if unable, move items such as bikes inside the house.
  • Do not leave cash in the house and make sure jewellery is locked away in a safe place.
  • Mow the lawn, tidy the yard and stop all deliveries.
  • If you have a landline, turn off the answering machine and turn the phone volume down.

NSW Police recommend some simple ongoing measures to protect your property and give you peace of mind all year through.

Christmas commonsense

Everyone wants their Christmas decorations to look the best and reflect the festive mood.

There’s the twinkling lights display outside, more lights on the tree and perhaps some animated electric displays indoors.

You also might have some Christmas candles to set the atmosphere.

Remember, there are some important do’s and don’ts:

  • Check all smoke detectors in your house in the lead-up to Christmas.
  • Safely maintain your indoor and outdoor electrical decorations. Check them for frayed or bent cords and blown or flickering globes. Keep a record of when you bought the items and replace them as they age.
  • Don’t overload circuits, extension cords, or electrical sockets. Spread decorations across multiple circuits to prevent a meltdown.
  • Consider where to place your Christmas tree. If it’s a real tree, it will dry out and could become a fire hazard.
  • Never leave candles unattended or near flammable objects such as curtains.
  • Turn off lights and other electronics before going to bed.

Kitchen craziness

Festive and holiday season celebrations often start in the kitchen and adjourn to the dining room table. Family and friendship bonds are cemented by good food and accompanied by a glass of wine or beer.

But the fun and laughter can take the focus away from kitchen and cooking safety. A Christmas safety article reports on Christmas Day one in 10 people experience cooking burns and blisters with hot liquids, and one in five people tend to get serious cuts while cutting the meat and vegetables. 

There are a few reminders to take the crazy out of the kitchen on Christmas Day:

  • Limit the number of people in the kitchen – keep children and pets out – and especially around the hotplate, oven and food.
  • Don’t wear loose clothing or sleeves that dangle while cooking.
  • If you are frying, grilling or boiling food, don’t leave pans and pots unattended. If you’re simmering, baking or roasting food, check regularly.
  • Use a timer to remind yourself the stove or oven is on.
  • Keep flammable items, such as pot holders, oven mitts, wooden utensils, paper and plastic bags, food packaging and towels, away from your stove, oven or any other kitchen appliance that generates heat.
  • Use different chopping boards for raw meat, fruit and vegetables.

There’s also some important steps to follow for food preparation and cooking, serving and storage – to ensure you and your family and friends stay safe.

  • Always cook poultry, minced meat and sausages all the way through until the juices run clear and there is no pink.
  • Whole pieces of red meat can be cooked to taste, and if it is properly heated and well browned on the outside to kill bacteria it can be rare inside.
  • Food should not be kept at between 5°C and 60°C — the ‘temperature danger zone’ — for more than two hours. If perishable food has been in the temperature danger zone for two to four hours, you should use it immediately. If perishable food has been in the temperature danger zone for more than four hours, toss it in the bin.
  • Keep food steaming hot until you serve it.
  • Cool leftovers quickly. This prevents bacteria which have survived the cooking process from multiplying while your hot food cools down. The best way to do this is to cover any leftovers and put them in the fridge or freezer. Leftovers can generally be kept for two to four days in the fridge.
  • If you’re sending guests home with leftovers, give them ice packs or blocks from the freezer to keep their food chilled on the way home.
  • When you reheat leftover foods, make sure all parts are steaming hot, enough to kill off any bacteria. Reheat food rapidly to at least 70ºC.

Drink smart, not hard

We’ve all done it! It’s easy to get carried away with friends, parties and festivities, the moment … and the drinks just keep flowing. We can be regretful the next day, but in the meantime some damage may have been done. Relationships. Poor decisions. Accidents.

Think first, before you’re not in a position to make a good decision:

  • If you’re out and about and drinking, always have a plan on how you’re getting home. Never drive. Consider public transport options.
  • If you’re in a group, always look out for one another.
  • Alternate alcoholic drinks with non-alcoholic beverages.
  • Don’t combine alcohol with too much sun. Alcohol will dehydrate you quicker.
  • If you’re had some drinks, avoid activities that put you in the driver’s seat like driving, bike riding, skating, boating or surfing.
  • Step away from lively differences of opinion that may develop into arguments. Agree to disagree.
  • If you do find yourself in a triggering situation, call it a night.
  • If you’re the host of a get-together, ensure there’s plenty of snacks and non-alcoholic drinks. Make games and activities available that offer a break from drinking.

Sun smart

The festive season coincides with summer holidays and, of course, that’s the peak heat point of the year.

Extreme heat events in Australia claim more deaths than all other natural hazard events combined. Those at greater risk include older people, people with existing medical conditions, babies and young children, outdoor workers, socially isolated people, people who are homeless and pregnant women.

Visit NSW Health for some beat the heat advice and recommendations. Healthdirect also has some great information and suggestions to stay cool and avoid hot weather risks.

Cancer Council NSW still promotes its slip, slop and slap campaign, though in later years it has added another two pieces of sound advice: seek shade and slide on the sunglasses.

DIY dangers

Holidays are the perfect time to catch up on some DIY projects and house maintenance. Think ladders, electrical equipment or chemicals.

A few simple measures can mean the difference between getting the job done safely and a trip to emergency:

  • Safety gear: Wear the right clothing for the job such as long sleeves and pants, enclosed shoes, protective glasses, earmuffs or plugs; breathing protection, gloves, disposable overalls, cut-resistant clothing and kneepads.
  • Hidden dangers: Be aware of the age of your property and be on the alert for lead-based paints and asbestos-based products.
  • Tools: Use the right tool for the job and make sure it’s in good working order. Always let someone know what you are doing so they can be aware of risks and hazards and find you if needed. It’s good practice to have someone working with you when using ladders, even at low heights.
  • Tradesman: Don’t attempt jobs that require a licensed tradesman such as electrician or plumber. It’s illegal to do them yourself.
  • Assess the job: Don’t do a DIY job beyond your capabilities and tool kit. Safety, structural integrity and longevity are paramount, especially for future homeowners.

Bushfire threat

Most of us remember the 2019-2020 Black Summer bushfires which roared into life across Australia, caused by dry conditions, a lack of soil moisture and, finally, extreme temperatures. They peaked in December 2019 and were only extinguished completely in May 2020, after ravaging 24.3 million hectares, destroying 3,000 buildings (including 2,782 homes), and claiming 34 lives.

  • The NSW Government has guidelines on how to prepare a bushfire survival plan.
  • The NSW RFS has an online assessment tool designed to help you make an informed decision when making your bush fire survival plan, such as whether you will leave early, or stay with your property and defend it.
  • While no one wants any type of emergency over Christmas, it’s always wise to be prepared in a practical sense. An emergency preparedness kit should be stocked and stored in an accessible spot. It should include food, water, medications, phone numbers, first aid kit, torch with extra batteries, and blankets.

Take the stress out of Christmas

The Christmas and holiday season are a conundrum. On one hand, they’re about family, friends, and celebrations. That can bring lots of fun and laughter, though it can be a cause of stress in itself.

But it’s also the loneliest time of the year for some. Lifeline reports calls and texts peak up to 6 per cent above average in the days between Christmas and New Year’s Eve and on the day immediately after the New Year’s Day public holiday.

Healthdirect offers a practical eight ways to stress-proof your festive season. Healthdirect also offers 24-hour health advice on 1800 022 222.

If you need and want to talk to someone, there’s always a caring and friendly person at Lifeline 11 13 14, while the Mental Health Line can offer support on 1800 011 511.

28 November 2024

South Western Sydney PHN will close at 4.30pm Tuesday, 24 December 2024 and re-open 8.30am Thursday, 2 January 2025 for the holidays.

Mental Health Intake will be unavailable from 4.30pm on Tuesday, 24 December 2024 and re-open 8.30am Thursday, 2 January 2025. Last referrals are 20 December to allow for processing.

On behalf of the board, executive and staff, we wish you a happy and healthy holiday.

 

Accessing healthcare during the holidays

Finding a GP

Many practices put a notice on their voicemail, website or social media channels advising of recommended contacts to access if your usual GP is not available during the holiday period. Alternatively, visit  healthdirect and use their service finder to locate a GP open near you. 
healthdirect

Medicare Urgent Care Clinics are open through December and January if you or a family member needs urgent medical care.

Urgent care centres are free and provide medical care from a highly trained doctor or nurse in a GP setting when your regular GP is not available.

Urgent care provides urgent medical care for things like minor fractures, sprains, minor infections, respiratory illnesses, mild burns, severe stomach pains, or urinary tract infections.

For more information visit https://swsphn.com.au/what-we-do/urgent-care/

National mental health 24/7 helplines

Lifeline
Ph: 13 11 14
 
Suicide Call Back Service
Ph: 1300 659 467
 
Beyond Blue Support Service
Ph: 1300 224 636
 
Kids Helpline
Ph:  1800 551 800
 
MensLine Australia
Ph: 1300 789 978
 
Alcohol Drug Information Service (ADIS) NSW
Ph: 1800 250 015
 
Family Drug Support
Ph: 1300 368 186
 
GambleAware
Ph: 1800 858 858
 
Head to Health
Ph: 1800 595 212

Available 8.30am – 5pm weekdays (except public holidays).

For face-to-face mental health support, visit:
Liverpool Medicare Mental Health Centre
203 Northumberland Street, Liverpool
Open from 1pm to 9.30pm (Monday, Wednesday-Sunday) and 1pm to 5pm (Tuesday). Including public holidays.

 

 

13 November 2024
Local mental health programs highlighted at SWSPHN symposium

 

South Western Sydney PHN hosted its biennial Mental Health Symposium at Campbelltown Arts Centre on Friday, 1 November 2024.

The symposium showcased innovative mental health initiatives, programs, and support services tailored to address community needs across the region.

Adam Holstein, disability and mental health advocate and founder of “How You Going Mate?”, emceed the event. His initiative encourages people to check in on friends and family, and his podcast has over 1,700 listeners.

 

Acknowledgement of country

The event opened with an acknowledgment of country by Gomeroi man Raymond Weatherall. They shared stories of his childhood and explained the important role of connection to land and culture in mental wellbeing.

 

Keynote speakers and event highlights

The symposium featured two keynote speakers, Dr Evelyne Tadros, CEO of the Mental Health Coordinating Council, and Bronwen Edwards, CEO of Roses in the Ocean.

Dr Tadros discussed the urgent need for collaborative workforce strategies in mental health, advocating for flexible outcome measures and funding reforms which allow programs time to achieve standards.

“The next steps are joint workforce strategy and flexibility of using outcomes and trying to get consistency and how outcome measures are used,” she said. “I’m advocating for a year of preparatory work in new funding arrangements to meet mental health standards effectively.”

Bronwen Edwards highlighted the essential role of people with lived/living experiences in suicide prevention. They stressed the need to integrate their insights into mental health support frameworks.

“People with a lived/living experience of suicide really couldn’t see their voice anywhere, and the type of help available simply wasn’t being informed by people who have walked in those shoes,” she said.

“When you look at the overarching reform needed in suicide prevention, we needed to hear from people who knew what it was like to get to the point where they just did not feel like there was another option to escape from their ache and pain they were experiencing.”

“It is really important we have the right voices at the table. You could fill this whole room with people who have made attempts on their lives, and you will have a whole room full of different stories.”

 

Networking and peer support

Following the keynote addresses, attendees networked over morning tea and visited informational stalls. Stalls included South Western Sydney headspace services, Community Links Wellbeing, Safehaven, SWSLHD, Lifeline Macarthur, One Door Mental Health, Peer Care Companion and Wellways Carer Gateway.

Chris Grumley, Team Coordinator Peer Specialist at Flourish Australia, spoke on the impact of peer support roles in mental health.

“Connection is really the keystone in which we do all of our work. It’s about meaningful, purposeful, human connections which we built with people,” he said.

“It is really important to understand peer work can appear in a lot of different places in a lot of different ways, and we are now integrated into all levels of the processes of all levels of organisations.”

 

Key mental health topics

The Mental Health Symposium offered six focused sessions covering a range of key topics, including:

  • Supporting Recovery Program, presented by Karen Triggs, Anglicare Sydney and Hitika Bhatia, CatholicCare Sydney
  • Tackling the Challenge, presented by A/Prof Neil Hall, Western Sydney University and Tessa Bayrante, South Western Sydney Local Health District
  • Indigenous wellbeing practices, presented by Jeff Hardy, a wellbeing coach and mentor
  • Best practice interventions for eating disorders, presented by Bronwyn Scott of the National Eating Disorders Collaboration and Rebecca White of South Western Sydney Local Health District
  • Regional initiatives in suicide prevention, presented by Filipe Gama e Silva from Mentoring Men and Micheal Collins from The Men’s Table
  • Gambling trends in South Western Sydney and mental health impact, presented by Dr Kate da Costa from Wesley Mission

 

Final thoughts on mental wellbeing

Later during lunch, organisers encouraged attendees to support men’s mental health by posing behind the Movember photo frame.

In the afternoon session, Veronique Jordaan and Jess Chadwick from Neami National presented on Head to Health. A panel discussion followed, focusing on mental health, substance misuse, and societal influences on wellbeing.

Adam Holstein closed the Mental Health Symposium with a reminder to prioritise self-care and mental wellbeing.

 

Learn more about SWSPHN-funded primary mental health and suicide prevention services.