The Virtual Aftercare Hub offers free after-hours virtual support for people in South Western Sydney who have attempted suicide or are recovering from a suicidal crisis.
The Hub is available through Lifeline Macarthur and Western Sydney and offers compassionate, person-centred care in a safe and confidential setting, when many other services are closed, or for people who prefer phone or online help.
This online service offers outbound support calls and follow-up care from accredited crisis supporters. Support is available on weeknight evenings when other services may be unavailable.
The service is not suitable for people who require immediate emergency intervention, or for those experiencing psychiatric symptoms such as psychosis or dissociation which would prevent engagement in the program.
If you or someone you know is at imminent risk, call 000 (Triple Zero) or visit your nearest emergency department.
Operating hours
The Hub operates Monday to Friday, 6pm to 10pm.
Who the service is for
The service may be suitable if you are:
- aged 18 years or older
- aged 16–17 and supported by a clinical service
- have recently attempted suicide or are recovering from a suicidal crisis
- a family member or carer of someone at risk
How to access the Virtual Aftercare Hub
You can self-refer online through the Lifeline Macarthur and Western Sydney website and will receive a follow-up phone call within 24 hours.
Access now
Referrals by health professionals
GPs and other health professionals may make referrals to this service through the Lifeline Macarthur and Western Sydney website.
Refer nowCommissioned Service Provider:
Lifeline Macarthur and Western Sydney
Website: www.lifelinemacarthur.org.au
Phone: 02 4645 7200 or 13 11 14
Email: admin@lifelinemacarthur.org.au
Facebook: www.facebook.com/LifelineMacarthurWesternSydney
