23 November 2021
Practice nurse Jasmine Wei from Medclinic Medical Centre at Panania says the ability to help patients and to work towards their health goals together is the most fulfilling part of her role.
How long have you been a practice nurse and how long have you been working in the LGA you currently work in?
I have been a practice nurse since August 2020 (almost 18 months) and I’ve been working in my LGA for five months.
When/why did you decide to pursue a career in nursing and specifically in primary care?
Initially, I got into a Bachelor of Nursing because I didn’t do amazing in HSC and it wasn’t hard to get into nursing because it wasn’t high in demand. I thank God for that every day!
I graduated not wanting to be a nurse, so I went into medical reception.
I’m so very grateful for my boss there because she encouraged me to be a nurse. She paid for my immunisation course and allowed me to take days off for further nursing studies (what kind of boss will do that?). The medical centre eventually hired another nurse and that nurse gave me basic practice nurse training.
The training brought back my spark for nursing and I reminisced about how much I loved being hands-on, helping people, the deep conversations we have, and working out solutions together with the doctor for the best patient-centred care.
I also discovered I wasn’t limited to working in hospitals.
Working as a medical receptionist, I was inspired to work in a GP practice, and I started applying for practice nurse jobs.
It was extremely hard finding a practice nurse job with no experience and connections, but eventually, I got there. A medical centre down the South Coast was able to train me as a newbie. That’s when my nursing career officially started.
Tell us about the role of nurses in primary care …
My day-to-day schedule looks different everyday depending on who comes in on the day. My role generally includes COVID injections, childhood immunisations, adult immunisations, ECGs, blood tests, ear irrigations, health assessments, etc.
What do you love about nursing/what do you find most fulfilling about your role?
The most fulfilling thing about being a nurse is the ability to help those who want/need help and the ability to reach the goal together with the patient and allied health as a team.
What is your biggest challenge as a PN and how do you overcome this?
Working with a variety of doctors is always challenging as every doctor has their own preference of working.
How to overcome this? Having a supportive team makes such a difference, and definitely patience. It takes time for everyone to “get there”. And I encourage other nurses out there to never give up. It takes time for doctors and staff to warm up to you. It takes time for you to learn how every GP works in your clinic.
And once your team knows how everyone works? That’s when you can provide the best patient care.
Tell me about your ideal work day
I start off my day with logging into Deputy (an app where I have to login or I won’t get paid), attend the fridge log, log into Best Practice and popping on some instrumental cafe music for patients to be more at ease throughout injections and procedures.
Throughout the day, it may get a bit more wild – patients come in and out and doctors may randomly call to attend a minor procedure, ear syringing or an injection. (They do know how to keep my day interesting).
To add some spice, every month there are checks to attend (emergency trolley, doctor’s bag and drug samples) and my favourite part, ordering more equipment/supplies.
I generally end my day with a cuppa tea and doing the reverse of the morning – attending the fridge log again and logging out of Best Practice and logging out of the app.
What do you like to do in your spare time?
Exploring the world together with my family and friends.
I also happen to really like dessert – if you check out my Instagram, you would know what I mean.
I also happen to really enjoy painting and calligraphy.
Do you have any role models and why?
That’s a good question. I’ve got a few.
Firstly, it was my mentor, Kel. She is someone I will forever look up to.
Her heart and intention behind every action (as a nurse) is sincere and she is one of the rarest gems out there. If you’ve met her, you would know what I mean – she would make sure you and your health is well looked after and she would take every little detail into consideration to provide the best healthcare.
Secondly, Kris (now I’m putting you in the spotlight).
Similar to Kel, Kris has taught me so much as a nurse – beyond words and she encourages me to be a better nurse and doing the right thing each and everyday.
How do you help educate your patients about maintaining good health?
This may depend on what we are educating.
When I educate my patients, I usually explain to them about a better lifestyle/way of doing things. I explain to them what the current problem is and how we can improve from our current problem. I also make sure they are willing to make a change – not much point educating if they are not willing.
If possible, I try to find additional educational resources for them to take home or point them back to the GP for further assistance/education.