04 November 2025

SWSPHN brought local clinicians together for the first in our multidisciplinary CPD series, The Common Ground, at Terranova on the Grange in Kearns on Thursday, 23 October. 

The event attracted nine allied health professionals, one nurse and 13 GPs who had the opportunity to network, gain insights into each other’s scope of practice, and explore ways allied health and general practice can work together to improve patient outcomes. 

The first in The Common Ground series focused on collaboration in the care of patients with chronic pain. 

allied health, chronic painChronic pain affects one in five Australians aged 45 and over, with the burden falling disproportionately on those living in low socioeconomic areas. However, managing chronic pain in isolation is often ineffective, as it is frequently both a contributing factor to and a consequence of multimorbidity.  

In regions such as Camden, Liverpool and the Southern Highlands, we are seeing a rise in the number of older adults living with chronic pain and multimorbidity. Poor management of these conditions often leads to increased hospital burden, especially when significant health events occur.  

The Common Ground attendees heard from Dr Lance Holland-Keen, a GP from Gregory Hills; Matthew McMullan, a senior physiotherapist at Liverpool Hospital; and Brendan Chiew, a pharmacist from SWSPHN’s Allied Health team.  

allied health, chronic painDr Holland-Keen talked about the barriers to care he had experienced and the scarcity of pain specialists in the region. He also spoke about why patients may not be engaged, how this affected overall care, and concerns about the low number of GPs prescribing appropriate medications. 

Matthew talked about strategies GPs could use to improve access to the Liverpool Pain Management Clinic, including issues around the quality of documentation and how GP referral letters were an important triage tool. He said HealthPathways was a great tool for finding the right health providers.   

Brendan talked about using the Home Medicines Review (HMR – a credentialed pharmacist who checks the medicines patients take at home), and interactions of medications and supplements. He explained the importance of GPs providing a brief context or reason for each HMR request. Even a short note about why the review is being requested helps the pharmacist align their assessment with the GP’s clinical priorities, in addition to the pharmacist’s focus on medication optimisation. This approach makes the HMR process more valuable, multidisciplinary and ensures recommendations are relevant and actionable.   

Next allied health-GP webinar:

The next event in The Common Ground series will be a webinar, Health in obesity management, on Thursday, 13 November at 7pm. Register via our website 

allied health, chronic pain allied health, chronic pain

03 November 2025

Chronic conditions management changes took effect on 1 July 2025, chronic disease management referrals and care requirements were replaced by new GP chronic conditions management Plans (GPCCMPs). Allied health providers may notice some changes to referrals from general practices.

These changes provide greater flexibility for patients to choose which services they access. There are no changes to individual allied health items for treating chronic conditions, but referral requirements have been simplified:

  • The number of allied health services under a GPCCMP does not need to be specified by the referring GP (GPs may still specify this on referral letters)
  • The allied health provider does not need to be named
  • Team care arrangements are no longer needed

 

Allied health tips to plan service delivery with patients referred for chronic conditions management:

  • If the patient has private health cover, explore options to claim through their private health insurer rather than Medicare. This will allow the patient to use their Medicare GPCCMP referrals with other allied health services if they wish to do so.
  • Discuss the patient’s priorities and explore how many of their five MBS allied health services they patient would like to use with your allied health service.
  • Contact the patient’s general practice to confirm which individual allied health services for chronic conditions are included in the patient’s management plan. Explore how your service can coordinate with the primary care team, including:
  • Have the patient use their MyGov app to review and confirm their claims history for allied health MBS services to check the number of allied health MBS items claimed in the calendar year.
  • Check MBS item eligibility and history for your patient using Health Professional Online Services (HPOS) and Medicare Benefits Schedule (MBS) Online.
  • Use My Health Record to view the patient’s medical history, services, and identify other members of their care team to coordinate with. You can access My Health Record through the National Provider Portal or using your practice software if it is a Conformant Clinical Information System (CIS).
  • Use my chronic condition management plan – Allied Health Visits Tracker created by South Western Sydney PHN to help patients track their service usage

If you need support to navigate these changes, using My Health Record or Provider Connect Australia, or contact the SWSPHN allied health workforce team:

Phone: 4632 3000

Email: alliedhealth@swsphn.com.au

 

Helpful links

More detailed information about allied health referrals and care requirements related to chronic conditions management is available using the links below.

MBS Online notes and information:

AN.15.3 – Overview of MBS items to support management of chronic conditions in primary care

AN.15.4 – Allied health services for chronic condition management

AN.15.5 – GP chronic condition management plans – transition arrangements for existing patients with a GP management plan and/or team care arrangement

AN.15.6 – Referral requirements for allied health services

AN.0.47 – GP chronic condition management plans

MN.3.1 – Individual allied health services for treating chronic conditions

MN.11.1 – Individual allied health services for people of Aboriginal and Torres Strait Islander descent with a chronic condition or identified through a health assessment

MN.9.1 – Assessing suitability for group allied health services for patients with type 2 diabetes

MN.9.2 – Group allied health services for patients with type 2 diabetes

 

Upcoming MBS Chronic Disease Management Changes — Australian Government Department of Health, Disability and Ageing

View official information
24 September 2025

National_allied_health_practice_engagement_toolkit_swsphnThe National Allied Health Practice Engagement Toolkit is now available to support allied health professionals in South Western Sydney working in primary care.

This online resource brings together key information to make it easier for clinicians to deliver high-quality, connected care for patients and communities.

The toolkit includes guidance on:

  • understanding local health care systems
  • accessing local services and resources
  • finding education and training opportunities
  • strengthening safety and quality in allied health practice
  • exploring funding streams and grants opportunities
  • using digital health systems
Download your local toolkit

 

By bringing this national initiative to clinicians in South Western Sydney, the toolkit provides practical resources to enhance professional practice, build networks, and support integrated care. It is part of a broader focus on supporting allied health professionals to work more closely with general practice and other parts of the primary health system.

SWSPHN is also developing local opportunities for allied health professionals, including networking events, education, and initiatives designed to strengthen engagement across the region. To learn more about our commitment to supporting allied health, visit our allied health page.

 

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10 September 2025

SWSPHN has launched a new Practice Noticeboard to help general practices and allied health professionals in South Western Sydney connect more easily.

The Practice Noticeboard is a free online listing service where practices can promote job vacancies or available rooms, and allied health professionals can express their interest in accessing these local practice availabilities or advertising their own availability. The new feature supports multidisciplinary care by making it easier to find and share opportunities within the region.

Key points

  • the Practice Noticeboard is a free online listing tool on the SWSPHN website
  • general practices can advertise job vacancies or rooms available for rent
  • allied health professionals can promote their availability or interest in working locally
  • open to practices and professionals based in South Western Sydney, or those wishing to relocate to the area
  • visit swsphn.com.au/practice-noticeboard to explore or post a notice

A new feature on the SWSPHN website is making it easier for general practices and allied health professionals to connect for work opportunities.

The new Practice Noticeboard is a free online space where:

  • general practices can advertise vacancies or rooms for rent
  • allied health professionals can promote their availability or interest in working in the region

The service is open to practices and health professionals based in South Western Sydney, or those wishing to relocate to the area.

Practice Noticeboard

 

Expanded support for primary healthcare workforce connection

Previously limited to practice employment listings, the former Practice Vacancies page has now been expanded to support broader workforce needs across the primary care sector. To better explain this expanded offering, the service is renamed to Practice Noticeboard.

The update was developed by SWSPHN’s Primary Care Workforce team in response to requests from general practices seeking to offer space for self-employed allied health professionals, and from professionals looking to work more closely with general practice teams.

The Practice Noticeboard also supports practices engaging in multidisciplinary team-based care under the Workforce Incentive Program (WIP) – Practice Stream.

 

Key changes for general practices

  • Practice Noticeboard is easier to find
  • you can now advertise rooms available for allied health professionals, such as psychologists, dietitians, exercise physiologists or podiatrists
  • ideal for practices looking to build their multidisciplinary team as part of the Workforce Incentive Program – Practice Stream
  • free to use for practices based in South Western Sydney

 

For allied health professionals

  • looking for a space to practise? Find rooms available in established general practices
  • Browse employment opportunities listed by local practices
  • share what you’re looking for—submit your own notice describing your preferred location, discipline and setup
  • notices are published for up to three months, or you can set a shorter expiry date

 

Need help?

The Practice Noticeboard is part of SWSPHN’s ongoing work to support the local primary care workforce and improve access to care across the region.

Practice Noticeboard

Sample of Practice Noticeboard listings

04 June 2025

Female_physio_website_header_alliedhealth

Strengthening allied health support in South Western Sydney is part of our long-term plan to boost collaboration and teamwork across primary care.

We want to better understand the needs of allied health professionals, support your work, and help you feel more connected to general practice and the local health system. This work is part of a national effort to strengthen health services, address workforce shortages, and improve access to early care.

Our team includes people who know what it’s like to work in allied health. Brendan is a pharmacist with more than seven years of experience. Nisha is an occupational therapist who works to support families and adults with disabilities. Anielka is a registered nurse with a background in emergency care and chronic disease management. They’re here to listen, connect, and support you.

We’re already supporting allied health professionals through several key programs and initiatives, including:

  • The HEAL grant program – funding free lifestyle programs run by exercise physiologists and physiotherapists
  • Advance care planning – involving allied health in shaping local care pathways
  • CPD events and updates – sharing learning and networking to support your professional growth
  • MRFF COPD Research Grant – SWSPHN is collaborating with the University of Sydney to engage with exercise physiologists and physiotherapists to participate in a trial to evaluate the impact of two strategies aimed to improve people with chronic obstructive pulmonary disease (COPD) living in South Western Sydney

Over the next few weeks, we’ll be calling allied health professionals across the region. We’ll say hello, introduce who we are, and talk about how we can support your work. Most of all, we want to hear from you and your goals, your challenges, and how we can help.

This work supports the Strengthening Medicare Taskforce Report and our goal to build a more connected, collaborative, and team-based health system in South Western Sydney.

Meet our team

South Western Sydney PHN Workforce engagement team - allied health support
Left to right: Anielka, Workforce Engagement Team Lead; Brendan, Workforce Engagement Coordinator; and Nisha, Workforce Engagement Coordinator
Anielka – Workforce Engagement Team Lead

Anielka is a registered nurse with experience in emergency care and chronic disease management. She leads the Primary Care Workforce Engagement team at SWSPHN.

Anielka has played a key role in strengthening connections between general practice and allied health, particularly by coordinating case conferences for patients at risk of hospitalisation. She is passionate about showcasing the vital role allied health plays in chronic disease management.

Her focus is on strengthening collaboration in primary care to improve patient outcomes, reduce preventable hospitalisations and support nurses to better connect GPs and allied health professionals.

Brendan – Workforce Engagement Coordinator

Brendan is a registered pharmacist with seven years’ experience in community and aged care settings across regional NSW and Sydney. He’s passionate about making team-based care easier for allied health professionals by breaking down system barriers and encouraging better collaboration between professions.

Brendan still works as a pharmacist part-time, giving him valuable frontline insight. At SWSPHN, he’s working to improve integration across primary care by helping allied health professionals connect with general practice, access funding opportunities, and shape practical, long-term solutions for the region.

Nisha – Workforce Engagement Coordinator

Nisha is a registered occupational therapist with five years of experience across paediatric, community, and school-based settings, as well as occupational rehabilitation. She continues to practise part-time via telehealth, supporting adolescents and adults.

Nisha is passionate about making allied health voices heard in primary care and helping professionals connect more easily with GPs. At SWSPHN, Nisha is working to strengthen collaboration, support workforce development, and drive practical solutions which improve care across South Western Sydney.

Common Ground
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  • Invitations to events and workshops
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  • News and resources to support your work in primary care

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13 May 2025

The Australian College of Nursing is offering clinical skills training through a range of practical, CPD-accredited workshops this May and June. These sessions are ideal for nurses, allied health professionals, and healthcare workers looking to strengthen core clinical skills in a supportive, simulated environment.

Venepuncture and Cannulation

Wednesday, 28 May from 9am to 1pm (and ongoing monthly)

This workshop includes a two-hour online preparation module followed by a four-hour hands-on simulated session. It’s suitable for healthcare professionals who perform peripheral venepuncture and/or catheterisation as part of their scope of practice.

Register or learn more

Tracheostomy Care Workshop

Friday, 30 May from 9am to 4pm

Expert facilitators deliver this workshop using interactive teaching methods in a simulated environment. Learn how to understand the anatomy and physiology related to tracheostomy, recognise the indications and contraindications for tracheostomy placement, perform placement and more. Suitable for nurses, respiratory therapists, nursing assistants and other healthcare professionals involved in the care of patients with tracheostomies.

Register or learn more

Wound Management Update

Monday and Tuesday, 2 and 3 June from 8.30am

This workshop is ideal for registered and enrolled nurses, allied health clinicians and pharmacists Participants will learn to describe the anatomy and physiology of the integumentary system, outline the process of wound healing, discuss recent developments in wound hygiene and wound bed preparation and more. It is equivalent to 14 CPD hours.

Register or learn more

Urinary Catheterisation Workshop

Tuesday, 17 June from 9am to 4.30pm (and ongoing monthly)

This session provides participants with practical skills on safe removal, insertion and maintenance of urethral and suprapubic urinary catheters. Learn evidence-based knowledge on risk prevention and reduction, management of problems associated with urinary catheterisation procedures and appropriate urinary catheter maintenance and care. The workshop offers an interactive teaching approach. It is worth six CPD hours.

Register or learn more

20 February 2025

South Western Sydney PHN (SWSPHN) is supporting a research project evaluating two new local healthcare strategies aimed at improving chronic obstructive pulmonary disease (COPD) care and patient management. This study seeks to enhance access to evidence-based care, helping people with COPD receive the right support in primary care settings.

The project is called: A primary care Multi-Disciplinary Team care approach, including Pulmonary REhabilitation, to improve uptake and outcomes of comprehensive evidence-based care for COPD (MDT-PuRe-Primary Care). It aims to evaluate these new strategies compared to usual GP management of COPD.

The two strategies being evaluated will provide patients with access to:

  • three sessions with trained registered nurses to provide multidisciplinary team care planning with the GP for people with COPD

and/or

  • an eight-week pulmonary rehabilitation program in primary care (PuRe Primary Care) delivered by private exercise physiologists or physiotherapists in the local community

SWSPHN is working with researchers from the University of Sydney to recruit general practices from across our region to participate in the study. General practices will use PEN CAT or POLAR to identify eligible patients (aged 40+ with COPD, no recent exacerbations, and able to participate in group exercise). Patients who consent to participate will be randomised into one of four intervention groups.

In addition to being provided with support to help your patients better manage their COPD, benefits of participation include access to an online training package and professional development opportunities, development of local clinical networks and financial incentives.

If you are managing patients with COPD and would be interested in knowing more about participating in this study, please contact Sydney University Lead Researcher Sarah Dennis on 0459 898 398 or at mdt-pure-primary-care.study@sydney.edu.au

Download this letter for more information about the study

16 April 2024

Exercise is Medicine (EIM) Australia empowers primary healthcare providers to effectively counsel patients about physical activity leading to sustained behaviour change.

The initiative promotes evidence-based screening to easily identify when and how to refer patients to appropriately trained allied health professionals to deliver exercise treatment.

The EIM website provides a range of resources (including free RACGP-accredited training) to support GPs and health professionals incorporate physical activity counselling and education as a part of their routine appointments.

The website also has a helpful search function which enables GPs to search for local exercise physiologists and physiotherapists within their area.

For those interested in the free RACGP accredited training, the following topics are covered:

  • how exercise can be used to prevent and manage patient chronic conditions
  • recognise the importance of graded exercise therapy in relation to patient safety
  • recall key aspects of the Australian Physical Activity guidelines
  • describe behaviour change strategies specific to the adoption of physical activity
  • outline existing physical activity assessment tools in medical software including Medical Director and Best Practice

Find more information by:

22 January 2024

The Allied Health Academy is hosting a webinar for allied health assistants (AHA) on Wednesday, 21 February from 3pm to 4pm which will introduce some of the challenges and benefits of working in paediatric private practice.

The webinar, Five skills needed as a paediatric AHA Working in the NDIS space, is free but registration is essential.

Register for webinar  

07 August 2023

State-wide Referral Criteria (SRC) are clinical decision-support tools which give health professionals the referral criteria they need to refer their patients to public specialist outpatient services across NSW.

SRC helps people who need to see a health professional in a NSW public specialist outpatient service be referred and prioritised in a safe and timely way.

They support patients and the health professionals looking after them to make a referral and assist NSW public specialist outpatient services with screening and triaging these referrals.

Please visit the NSW Health website for more information.