17 January 2025

Share your experiences and ideas

 

General practice workforce shortages combined with an increasing demand for medical services as the population grows, has prompted the Fairfield City Health Alliance (FCHA) to investigate options to ensure local residents have continued access to quality healthcare.

The FCHA is a partnership between South Western Sydney PHN (SWSPHN), South Western Sydney Local Health District (SWSLHD), Fairfield City Council and community, which supports a healthier population through a variety of projects which target areas of need.

The FCHA Options Paper is investigating the current primary care workforce landscape in Fairfield Local Government Area (LGA) and will present actionable recommendations to the council as to how to invest in and support general practices.

Why focus on Fairfield LGA?

Fairfield LGA’s community faces unique challenges, including a population which:

  • is expected to grow by about 37,000 residents from almost 211,000 in 2021 to almost 248,000 by 2041
  • is highly socio-economically disadvantaged
  • is culturally and linguistically diverse, with 56 per cent of residents born overseas and 70 per cent speaking a language other than English at home. This diversity creates barriers to accessing healthcare due to low health literacy, limited knowledge of the Australian healthcare system and financial constraints
  • has resultant elevated rates of poor health and chronic disease, including higher rates of arthritis, diabetes and heart and kidney disease compared to the greater Sydney area

In addition, many GP registrars do not speak another language putting them at a disadvantage when consulting with a multicultural population, and creating both language and cultural barriers to providing the most effective care.

Fairfield LGA’s general practices also face challenges, including:

  • workforce shortages – 11 general practices have closed since 2023
  • an ageing GP workforce – the median age of GPs in Fairfield LGA is 59 years
  • large number of solo GP practices (one GP) – 64.5 per cent
  • poor staff retention – due to high workloads and poor financial incentives
  • poor GP training capacity a large percentage of practices are non-accredited (cannot supervise GPs in training); 50.5 per cent compared to 16.2 per cent nationally
  • only 6 per cent of the city’s 108 practices have a GP registrar compared with 19 per cent across the wider South Western Sydney region

The drop in GP numbers is expected to reduce access to general practice, potentially overburdening the remaining GPs and hospital system and decreasing employment opportunities for practice nurses and allied health.

What are the priorities for Fairfield LGA?

The FCHA Options Paper project follows feedback gathered through SWSPHN’s Local Health Forums in March/April last year which focused on ‘Supporting the primary care workforce’, attracted more than 80 participants from across South Western Sydney and elicited more than 1,000 responses to questions.

Community and general practice surveys on the same topic complemented the face-to-face forums and gave an additional 44 locals the opportunity to have their say.

The forums found increased funding and resources was the top priority for the wider region.

Primary care providers cited affordability, increasing wait times to see a health professional and low health literacy as the biggest challenges for patients. Community participants also raised affordability and wait times as barriers to visiting a GP, in addition to poor access to their preferred practice.

Other feedback included:

One survey respondent said: “Registrars prefer to work in private or mixed billing practices, usually located in inner city or city area”.

One forum participant said: “We can support health professionals by improving incentives to work in the region, also improving support for people to visit their doctor in a timely manner”.

How can you help improve access to primary care?

SWSPHN will be working closely with primary care providers including GPs and practice owners, local residents and community workers, including those from culturally and linguistically diverse and refugee communities, the hospital and the council as part of the investigation.

We are seeking a deeper understanding of the challenges impacting the primary care workforce in Fairfield LGA, including enablers and barriers to establishing new general practices, and improving succession planning in the region. We also want to know what makes it easier or harder to establish a new general practice and how we can better plan for the future.

Your experiences and ideas will be combined with quantitative data to develop a comprehensive overview of the issues affecting the primary care workforce in Fairfield LGA, and offer a path forward for the council to act upon.

Residents in the Fairfield LGA are invited to:

Take our community survey
04 December 2024

Accredited RACGP CPD hoursThe deadline for GPs to meet 2024 CPD activities is nearing and South Western Sydney PHN has compiled resources to support GPs in meeting their requirements.

 

What has changed? 

In January 2023, the Medical Board of Australia changed the minimum Continuing Professional Development (CPD) requirements to meet registration standards with the Australian Health Practitioner Regulation Agency (AHPRA).  

Previously, GPs needed to accrue a certain number of CPD points over a triennium.  

Now they must now complete a minimum of 50 hours of CPD hours per year across three different types of activities: 

  • A minimum of 12.5 hours of Educational Activities 
  • A minimum of 25 hours of Reviewing Performance and Measuring Outcomes activities (with a minimum of five hours of each) 
  • The remaining 12.5 hours is the GP’s choice from the three types of CPD activity (Educational Activities, Reviewing Performance Activities and Measuring Outcomes Activities) 

Measuring Outcomes is the most challenging of the three types of CPD activities because it requires GPs to track changes in their practice data before and after a set period of time.  

A significant number of GPs did not meet their minimum requirements at the end of 2023.  As a result, a grace period was granted to allow GPs more time to meet these requirements. 

The Medical Board of Australia has indicated there will be no further extensions. 

 

Did you know you can claim CPD hours for Practice Accreditation?

GPs who worked in a practice accredited in 2023 are eligible to claim 2.5 Reviewing Performance (RP) hours and 2.5 Measuring Outcomes (MO) hours annually for 2023, 2024 and 2025.

GPs who worked in a practice accredited in 2024 can claim 3.5 hours RP and 4.0 hours MO for 2024 and in 2025, 4.0 RP hours and 3.5 MO hours.

*Please note, if the practice was accredited through AGPAL, QPA or Global Mark, you should first visit MyCPD Home to check your CPD History to make sure the RACGP hasn’t already uploaded the CPD hours on your behalf for 2024. If not, you should Quick Log the hours as described above.

 

What support is available to you in meeting your CPD requirements? 

GPs can search for RP Activities and MO Activities through ‘browse’ on their MyCPD Home portal using the filters. Additionally, GPs can complete the RP or MO Tool, also available through their MyCPD Home portal. Click here

 

To connect with the RACGP’s CPD team, GPs can call 1800 472 247 and select CPD when prompted.

 

Additional resources:

Step-by-step RACGP Measuring Outcomes Tool

CPD Solutions Measuring Outcomes 

Mini Audit/Audit Template 

Your RACGP CPD Solutions 

RACGP – FAQs 

27 November 2024

Two South Western Sydney health professionals have flown the flag for the region in the recent Stronger Medicare Awards.

Dr Dong Hua of Kenyon Street Medical Centre Stronger Medicare AwardsDr Dong Hua of Kenyon Street Medical Centre and Selin Tekirdag, practice nurse manager at Fairfield Chase Medical and Dental Centre, were among 20 people from across the nation to be named Medicare Champions.

In Medicare’s 40th birthday year, the Stronger Medicare Awards recognise and honour the outstanding health professionals and other workers in clinics, health centres, general practices and primary care settings all around Australia.

Dr Hua and Ms Tekirdag, who both work in Fairfield, received their award at a ceremony held in Parliament House, Canberra earlier this month.

They were among nine individual winners who included general practitioners, nurse practitioners, Aboriginal and Torres Strait Islander health workers and allied health professionals. Eleven primary healthcare teams were also recognised.

More than 140 nominations were received from across the country, with 37 finalists and the final 20 Medicare Champions chosen by a panel of experts.

 

Dr Dong Hua: championing accessible care

As a practice principal, Dr Hua has been recognised for providing accessible and culturally appropriate care in his highly diverse community, as well as supporting vulnerable patients, including those in financial hardship.

He played an important role during the COVID-19 pandemic and continues to contribute to surveillance and treatment efforts. He has created a multidisciplinary care team of nurses, GPs, podiatrists, psychologists and physiotherapists to help address chronic disease within the community.

Dr Hua said receiving the Medicare Champions award was an “amazing and special” experience.

“I took part in the awards because I was encouraged by my colleagues who believe I have made a significant contribution to my culturally diverse community in Fairfield and South West Sydney, especially during the COVID pandemic where I was managing the respiratory clinics in Fairfield and Campbelltown,” he said.

“I felt incredibly honoured to be named a Medicare Champion. It’s the highest award I have achieved in my life to date, and I was thrilled to have made my family and friends proud.”

Dr Hua said a highlight of the awards night was meeting senior health ministers and the Prime Minister, as well as all the other finalists from around the country.

“I was inspired by all the other finalists’ achievements in providing exceptional care and commitment to their work,” he said. “I’m a GP because of the diversity of medicine we are presented with in primary healthcare and its intergenerational role allows me to be my patient’s specialist in life.

“Awards nights like these are important as they recognise the importance of primary healthcare and value the excellence of GPs and multidisciplinary teams that go above and beyond for their community. It provides ongoing passion for my colleagues to continue to improve the health outcomes of our patients.”

 

Selin Tekirdag: empowering nurses and communities

As a practice nurse manager Ms Tekirdag is passionate about ensuring healthcare is available to everyone.Selin Tekirdag, practice nurse manager at Fairfield Chase Medical and Dental Centre Stronger Medicare Awards

She works with culturally diverse communities in Fairfield and also supports 28 medical centres across NSW and the ACT as a chronic disease management nurse manager.

Among her achievements is the establishment of a nurse-led women’s health clinic that provides a safe space and delivers education and resources to promote mammogram testing, cervical screening, STI protection and contraception.

Ms Tekirdag also trains other nurses in chronic disease management, advocating for multidisciplinary care and sharing best practice with staff in regional and remote areas.

Her colleagues nominated her for the Medicare Champions award because of her efforts in supporting other nurses to grow their clinics within primary care and the positive feedback she received from patients about the quality of care she provided.

In accepting the award Ms Tekirdag said: “I felt as though I represented my company by bringing our team’s achievements to light, as well as communities in Australia who don’t always have a voice when dealing with their health”.

“It was very exciting being able to shake the Prime Minister’s hand and network with other like-minded, passionate health professionals,” she said.

“These awards are an amazing opportunity to recognise the small fish in the big pond of Australian healthcare. Our achievements within primary care have made some of the biggest impacts to our communities and it’s important that we continue to feel excited and recognised in the space.”

 

A national celebration of primary care

Federal Minister for Health and Aged Care Mark Butler congratulated the 20 individuals and teams honoured as Medicare Champions, the 17 other finalists, and the many talented health professionals who received nominations.

“Our nation is so privileged to have so many selfless, dedicated, caring and innovative healthcare workers, who turn up every day to keep their patients healthy and out of hospitals,” Mr Butler said.

“We need more of these professionals and that is why a new advertising campaign is planned for early 2025, to help raise the profile of working in primary care and attract more people to the sector.

“It seems incredible to me that there has never been a primary care workforce campaign, considering how important this sector is. Development of that campaign is under way right now.

“The campaign will elevate primary care and raise the profile of GPs, nurses, midwives, allied health professionals, First Nations health practitioners and every single role that make primary care and Medicare what they are today.”

 

Learn more about the Stronger Medicare Awards

 

06 November 2024

Women’s health matters – the GP conference highlighted this theme at Rydges Hotel in Campbelltown on Sunday, November 3.

Presented by South Western Sydney PHN (SWSPHN), the conference attracted 79 GPs from across the region. All were keen to hear the latest updates in women’s health and take part in lively question and answer sessions.

 

The role of GPs in supporting women’s health

GPs play a significant role in women’s health. Women’s health related matters are the fifth most reported reason for visits to general practice.

Women experience different health outcomes and can present with health conditions differently to men. They also experience family, sexual and domestic violence at a significantly higher rate.

Given these factors it is important for GPs to recognise the signs and symptoms of many different health conditions. They must understand treatment options and referral pathways available. GPs are also the first contact for many women planning to have children, or after birth, and these periods can be vital for preventing negative health outcomes.

 

Topics covered

A range of guest speakers covered women’s health topics at the one-day conference. These included managing pre-pregnancy for women with diabetes, postnatal physiotherapy guidelines, breast cancer survivorship, stroke in women, and menopause services.

SWSPHN’s Kathryn Dovey said dividing the day into different subject streams gave the GPs a chance to concentrate on what interested them most.

“There was variation in the streams with different topics proving popular, but the number one choice out of all the options was the talk about menopause,” Ms Dovey said.

 

Positive feedback and high engagement

“Some GPs commented that they struggled to choose a talk because they were all equally interesting and they wished they had been able to attend all of the sessions.”

Ms. Dovey said attendees warmly received the guest speakers, who represented a wide range of respected professions within their specialties.

“There was a lot of engagement and interest in the opening plenary which was on endometriosis and pelvic pain as well as on the closing one which was about family, sexual and domestic violence,” she said.

“Questions were asked throughout presentations, and the GPs were very engaged, happy to participate in the Menti quizzes and discussions. Those present appeared to really enjoy the day. There was a lot of positive energy and comments around how great it was, only with a desire to have more days like this.”

 

Explore more upcoming events by clicking here for details.

 

30 October 2024

The ongoing outbreak of mpox in Australia has prompted a call for clinicians to stay vigilant, with 523 new notifications in NSW since 1 June 2024.

Mpox infection has almost exclusively been diagnosed among men who have sex with men. It spreads through sexual contact and other similarly close contact, and poses a serious health risk in the South Western Sydney community which has reported 26 notifications of the disease between 1 June and 19 October 2024.

Most mpox infections are mild and self-limiting, but severe infection and complications can occur, especially in people who are immunocompromised. Mpox is vaccine-preventable.

SWSPHN will host a webinar on Thursday, 14 November from 7pm to 8.30pm aimed at helping GPs gain an awareness of the current mpox outbreak and recent congenital syphilis cases in South Western Sydney, and how to prevent, diagnose and manage them.

 

Register for webinar

 

GPs and clinicians are also encouraged to use available resources and be proactive in addressing this ongoing public health concern.

  • NSW Health

General information for healthcare professionals

Translated flyers

  • Australian Government Department of Health and Aged Care

Monkeypox resources

Patient referral and testing guidance

Treatment guidelines

  • Acon

Information for LGBTQ+ communities

  • ASHM

Rising mpox cases: Essential update for GPs and clinicians

 

mpox prevention webinar

23 October 2024
Practice staff at Ingleburn Medical and Dental Centre
Practice staff at Ingleburn Medical and Dental Centre see the use of My Health Record as an invaluable tool for both patients and healthcare professionals alike.

 

As a one-stop shop for medical information, My Health Record provides answers for both patients and healthcare professionals.

The secure online summary of key health information can be accessed by both providers and patients. They can view the system and add relevant information as needed.

For providers, My Health Record offers immediate access to important health data. It helps validate and verify clinical information such as adverse medication events or allergy details. It also reduces the need for duplicate tests and diagnostic imaging, provides immunisation details, and improves continuity of care over a patient’s life.

Patients benefit from quick access to key health information. This means less need to remember medical history and medications. It also improves management of relevant health issues and supports informed self-management.

For Ingleburn Medical and Dental Centre, the use of My Health Record has been invaluable.

 

Insights from the Assistant Manager on My Health Record’s Impact

Assistant manager Michelle Peters said it allowed healthcare providers to easily access important patient information.

“It offers us better coordination of care as we can also access a patient’s health data from other healthcare providers such as specialists and hospitals, which allows GPs to collaborate more effectively,” Ms Peters said.

“We can get lab results, diagnostic imaging reports and other test results quickly and easily, and we can find out what medications the patient is taking without having to rely on them to remember details like dosage and potential adverse reactions.

“My Health Record also includes discharge summaries from hospitals and referrals from other specialists.”

Practice manager Teresa Ly said authorised staff can access My Health Record during routine patient visits to review medical histories.

“By encouraging GPs to keep the data up to date with Shared Health Summary uploading we can help patients keep an accurate electronic record of their health,” Ms Ly said. “And having access to previous information in real time means we don’t have to go searching for it via other mediums.”

As for the extra work required to keep the records up to date, Ms Ly says it is time well spent.

“Any time working with My Health Record on our practice management software (PMS) offsets a much longer process of manually acquiring notes and information, such as phone calls, email correspondence and faxes,” she said.

“By promoting its use, we encourage our patients to take control of their health information. This improves patient engagement and involvement in their own care.

“At Ingleburn Medical and Dental Centre, we wouldn’t hesitate to recommend using My Health Record. It is a very useful tool to help maintain care across each of the patient’s providers while giving them transparency when it comes to their own health.

“And we also appreciate the assistance provided by the practice support staff at South Western Sydney Primary Health Network (SWSPHN) which ensures we make the best use possible of the tools we have available.”

16 October 2024

As the deadline for GPs to meet 2024 CPD activities nears, South Western Sydney PHN has invited the RACGP CPD Program Coordinator to lead a webinar providing guidance on meeting annual CPD requirements. Presenter Kimberly Coulton will review CPD requirements and discuss how to record your Measuring Outcomes (MO) and Reviewing Performance hours before the 31 December 2024 deadline, at the webinar on Wednesday, 13 November at 7pm.

 

Register for webinar

 

What has changed?

In January 2023, the Medical Board of Australia changed the minimum Continuing Professional Development (CPD) requirements to meet registration standards with the Australian Health Practitioner Regulation Agency (AHPRA).

Previously, GPs needed to accrue a certain number of CPD points over a triennium.

Now they must now complete a minimum of 50 hours of CPD hours per year across three different types of activities:

    • A minimum of 12.5 hours of Educational Activities
    • A minimum of 25 hours of Reviewing Performance and Measuring Outcomes activities (with a minimum of five hours of each)
    • The remaining 12.5 hours is the GP’s choice from the three types of CPD activity (Educational Activities, Reviewing Performance Activities and Measuring Outcomes Activities)

MO is the most challenging of the three types of CPD activities because it requires GPs to track changes in their practice data before and after a set period of time.

 

Why should you attend the webinar?

A significant number of GPs did not meet their minimum requirements at the end of 2023. As a result, a grace period was granted to allow GPs more time to meet these requirements. The Medical Board of Australia has indicated there will be no further extensions.

Did you know many GPs already meet the MO criteria without realising it? Our webinar will show GPs how to more efficiently identify and claim MO hours and provide guidance on how to upload those hours digitally. It will also highlight resources to support you in meeting these hours.

If you’re having trouble reaching your CPD hours, please join our webinar for assistance.

 

What other resources are available?

Step-by-step RACGP Measuring Outcomes Tool

CPD Solutions Measuring Outcomes

Mini Audit/Audit Template

Your RACGP CPD Solutions

Do you need CPD – Measuring Outcomes hours? On-demand webinars

CPD Program Provider Handbook

RACGP CPD Activity Standards

RACGP – FAQs

15 October 2024

Are you struggling to obtain Measuring Outcomes hours?

The RACGP’s Measuring Outcomes Tool could assist you in obtaining those hours.

The Measuring Outcomes (MO) Tool helps GPs describe any changes or improvements they have implemented in their practice as an outcome of a CPD activity they’ve completed, to claim MO CPD. The tool is available to GPs members online through their myCPD.

Here are the steps to access and complete the MO Tool:

  • Log-in to myCPD
  • At very top of myCPD, click on ‘Log’
  • From drop-down menu, click on ‘Measuring Outcomes Tool’
  • Complete the form by entering:
    • Descriptive activity title
    • Number of hours required to complete MO activity
    • Start and completion dates
    • Describe the improvement or change implemented in practice
    • Discuss the impact or outcome you expect as result of the change(s)
    • Describe how you will evaluate the effectiveness of change(s)
    • If applicable, upload documentary evidence
    • Confirm declaration
  • Once you have completed the form, go to top of form and click ‘Submit’
04 September 2024

Dr McDonald joined State Health Minister Ryan Park, and representatives from other PHNs and Local Health Districts, at the Greater Western Sydney Future Health Forum in Penrith on Friday, 23 August.

Speakers had the opportunity to share insights on the health, infrastructure and service challenges of our region, with 250 attendees.

Dr McDonald was part of a panel with representatives from two other Greater Western Sydney PHNs which examined healthcare workforce challenges impacting the industry and practical strategies to make a difference.

The panel also discussed the importance of integrated care, recent MyMedicare reforms and the significance of the National Digital Health Blueprint.

Dr McDonald spoke about GP shortages and general practice closures in our region; how the ability to share clinical information between primary and acute care in real time with technologies like iRAD would be a ‘game changer’ for healthcare; the need for action to overcome the inverse care law of inequitable supply to those most in need; and called for the inclusion of a single employment model pilot for GP registrars in outer metro Sydney.

Caption: Dr Keith McDonald (second from left above) with fellow panellists (left to right) Professor Annemarie Hennessy, Kate Tye (from Nepean Blue Mountains PHN) and Andrew Newton (from WentWest) at the forum.

20 August 2024

Thanks to those practices who’ve returned their General Practice Census. 

For those who haven’t, please return your completed General Practice Census and help create a ‘snapshot’ of the current workforce climate in our region. 

The General Practice Census is made up of a practice-wide survey followed by a health practitioner survey.  

Practice managers (or those nominated as the primary contact for your practice) were sent a unique link to your practice-wide survey on 1 August. The health practitioner survey will be distributed from September. 

The survey aims to gather data which is recent, relevant and accurate, creating a ‘snapshot’ of the current workforce climate in South Western Sydney. 

This ‘snapshot’ will enable us to identify factors which influence the recruitment and retention of primary care providers in our region, and future challenges, like an ageing workforce. Your responses will support us in developing strategies to address these challenges.  

You will also be ensuring we have the reliable data we need to tailor training programs to fill gaps in workforce knowledge and skills, and to advocate for increased funding and improved healthcare infrastructure in our region.  

By participating you’ll: 

  • ensure SWSPHN has accurate and current data which will allow us to tailor the support we provide to your practice’s specific needs. For you, this means better guidance, resources and assistance, ultimately leading to enhanced efficiency and effectiveness 
  • be easily identified as eligible for various incentives, as they are released. These incentives can significantly benefit the practice financially and operationally 
  • empower SWSPHN to advocate effectively on your behalf at strategic and policy levels 
  • easily identify areas for improvement within your practice 
  • help to capture comprehensive and wide-ranging data about practices and their workforce. This includes information about their staff, hours worked, opening hours of the practice and services provided 

If you have questions about the General Practice Census, please contact our Primary Care Workforce team at primarycareworkforce@swsphn.com.au