The General Practice in Aged Care Incentive (GPACI), introduced by the Australian Government, is designed to foster stronger, more effective partnerships between general practices and residential aged care homes (RACHs). The goal of the General Practice in Aged Care Incentive is to ensure residents in aged care receive proactive, consistent, and high-quality healthcare that meets new standards for safety and clinical care.
At South Western Sydney PHN (SWSPHN), we are committed to helping aged care homes understand and implement processes and an agreement in collaboration with their local general practices. This guide provides an overview of the GP practice incentive and how SWSPHN supports aged care homes through this transition, along with a range of resources and links to further information on government websites.
How SWSPHN supports aged care homes with GPACI
Our team at SWSPHN is here to assist aged care homes in establishing and strengthening partnerships with general practices. By working closely with aged care homes and GP practices, we aim to foster a collaborative approach to healthcare for aged care residents, ensuring they benefit from more structured and continuous care. Our support includes:
Guidance on MyMedicare registration
For residents to benefit from the incentive, they, their GPs, and the GP practice must be registered with MyMedicare. We provide guidance on the MyMedicare registration process, explaining how aged care homes can help residents in signing up and clarifying the benefits of linking residents directly with their GPs.
Resources for GP engagement
We support aged care homes by facilitating connections with local GPs and providing guidance on setting up regular, effective communication channels. This enables ongoing care planning and promotes a more proactive approach to resident healthcare.
Education on quality standards and compliance
Throughout 2025 SWSPHN will conduct roadshows for aged care homes to better understand and implement MyMedicare registrations and better understand the GP incentive to collaborate and enter into agreements with general practice.
To ensure you don’t miss out, email SWSPHN’s GPACI Project Officer at kirsty.young@swsphn.com.au to introduce yourself. Alternatively, subscribe to our Community Pulse monthly newsletter.
Information for families and carers
SWSPHN recognises the importance of family involvement in the care process. We can provide educational resources for families and carers to help them understand the benefits of GPACI and MyMedicare, empowering them to support the care planning process.
Aged Care Residents Information Booklet
GPACI FAQ for Aged Care Residents and Carers
Aged Care Homes Residents PowerPoint presentation
GPACI implementation steps for aged care homes
Implementing GPACI requires cooperation between aged care homes and general practices. Here are the steps we recommend to get started:
Familiarise your team with GPACI goals
Ensure staff across all levels, including managers, nurses, care staff, and activity coordinators, understand the goals of GPACI and how it will impact daily operations.
Register residents with MyMedicare
Coordinate with families and carers to register residents with MyMedicare. This is a vital step to ensure residents benefit from the GPACI-supported care model.
How to Register for MyMedicare
Establish contact with local GP general practices
Identifying and connecting with local general practices who provide services to your residents is essential for implementing GPACI effectively. Establishing a formalised relationship with general practices can streamline communication, clarify roles, and support a proactive approach to resident care.
SWSPHN is available to help facilitate these connections and support the implementation of GPACI, ensuring the care provided aligns with best practices and quality standards.
Incorporate GPACI into care planning
Work with GP practice to establish care plans which meet Aged Care Quality Standards, focusing on safe, continuous, and personalised care for each resident.
Review and reflect
Regularly assess the effectiveness of GPACI implementation within your facility, adapting as needed to ensure high-quality outcomes for residents.
Additional resources and information
For a more comprehensive understanding of GPACI, MyMedicare, and the standards that apply to aged care homes, please refer to the following resources:
General Practice in Aged Care Incentive
Royal Commission into Aged Care Quality and Safety
Strengthening Medicare Taskforce Report
SWSPHN is dedicated to supporting aged care homes every step of the way, helping ensure your residents receive high-quality, coordinated care. For more information, please contact our GPACI Project Officer at kirsty.young@swsphn.com.au.