Save the date: Future-proofing general practice: a deep dive on viability and sustainability
GPs, practice managers and general practice staff are invited to join SWSPHN’s annual conference, which this year focuses on: Future-proofing general practice: a deep dive on viability and sustainability.
The conference will be held at The William Inglis Hotel, Warwick Farm on Sunday, 18 October 2026, 8.30am for a 9am start, to 5.15pm.
Attendance is free and includes a complimentary lunch.
GPs will earn 6 RACGP-approved educational activities CPD hours.
Save the date – registrations open in May.
SWSPHN’s 2026 conference is designed to support general practices with business and management strategies to support long-term sustainability. It will bring together GPs and general practice staff to focus on effective employment management, workflow efficiency, optimisation of MBS billing, and the use of AI and other digital health applications in primary healthcare.
Why this is important:
General practice in South Western Sydney is facing significant challenges, including:
- workforce shortages due to high workloads, staff burnout and GP retirements (the median age of GPs in South Western Sydney is 54 years old)
- practice closures due to workforce shortages and financial viability (59 practices in South Western Sydney have closed or amalgamated since 2023)
As a result, patients are experiencing longer waiting times and reduced access to essential primary care services across the region.
By attending you’ll gain the knowledge and skills to:
- make your practice sustainable and viable, and create an effective workplace
- enhance your practice’s use of clinical, digital (including artificial intelligence) and policy tools to support practice sustainability and compliance
- develop practical strategies to effectively manage employment and strengthen your knowledge of the employment relationship
- improve your confidence and accuracy to maximise MBS billing
- navigate the Strengthening Medicare measures
You will also:
- earn CPD hours while gaining practical strategies to apply to practice models
- network with fellow GPs, practice managers and other general practice staff
Attendees can look forward to expert-led sessions:
Speakers will include:
Greg Baker, AI Lecturer, Macquarie University; Eden Elliott-Griggs, Training and Development Manager, Wise Workplace Training; Kim Poyner, Director, MediCoach; and Wendy O’Meara, Primary Care Consultant (MBS Item specialist).
Topics covered will include:
- how artificial intelligence is reshaping general practice
- employment relationships using case studies
- leadership which works in general practice
- managing change in a rapidly evolving primary care environment
- building stronger teams and smarter systems
- navigating, decoding and maximising the value of the MBS
The conference will include overall sessions of relevance to GPs, practice managers and other staff, in addition to concurrent sessions tailored for GPs and practice managers/general practice staff.
Who is it for:
Healthcare professionals working in general practice across South Western Sydney, in particular GPs, practice managers and reception staff.
Speakers:
Greg Baker, AI Lecturer, Macquarie University
Greg Baker brings a wealth of knowledge on the effects of AI, backed up by the technical depth of an experienced computer scientist.
Eden Elliott-Griggs, Training and Development Manager, Wise Workplace Training
Eden Elliott-Griggs is an industrial and employee relations practitioner, focussing on complex cases. She is a leader in trauma-informed practice for the workplace.
Kim Poyner, Director, MediCoach
Kim Poyner has extensive experience working with medical centres and PHNs to train medical professionals in health prevention strategies and coaching, chronic disease management and quality improvement strategies.
Wendy O’Meara, Primary Care Consultant (MBS Item specialist)
Wendy O’Meara has 25 years’ experience working across many areas of general practice, including practice management. She enjoys sharing her knowledge, particularly around MBS education.
When:
Sunday, 18 October 2026, 8.30am for a 9am start, to 5.15pm
Getting there:
Address: The William Inglis Hotel, 155 Governor Macquarie Drive, Warwick Farm
Rail: The hotel is a 10-minute walk from Warwick Farm train station
Drive: Free on-site parking: Find a route
Bus: Check bus timetables: Find a route
Enquiries:
Email SWSPHN’s Primary Care Workforce team at
