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Webinar

PM CPD – Early information gathering: preventing escalation to formal investigation

13 August 2026 @ 7.00PM - 13 August 2026 @ 8.30PM
Webinar
Thu 13 August 2026
PM CPD – Early information gathering: preventing escalation to formal investigation

Aim of meeting:
To support healthcare professionals in effectively identifying and managing workplace concerns early through structured information gathering, ensuring safe, compliant, and fair outcomes while reducing the need for formal investigation.

Learning outcomes:

  • Apply structured, curiosity-driven questioning techniques to identify and clarify workplace concerns.
  • Document information and decision-making objectively and sensitively, in line with professional and medico-legal standards.
  • Assess information against evidence and compliance requirements to determine appropriate, defensible management actions.


Presented by:
Eden Elliott-Griggs
Training & Development Manager, Wise Workplace Training

Facilitated by:
Nicolette Hill
Practice Support Officer, SWSPHN

Suited for
Practice manager, Practice receptionist, Allied health

Date & time

13 August 2026 @ 7.00PM - 13 August 2026 @ 8.30PM

How to register?

Save the date

Event organiser

SWSPHN - Allison Tran
02 4632 3000
cpd@swsphn.com.au