18 December 2023

There are many after hours healthcare services available to your patients when your practice is closed, including the new Campbelltown Medicare Urgent Care Clinic (Medicare UCC).

Residents of Campbelltown and surrounding areas needing immediate medical care for non-life threatening conditions, can visit the Medicare UCC at Campbelltown Medical and Dental Centre, 296 Queen Street.

Centrally located across from Campbelltown Mall, the UCC offers free (bulk-billed) care from 8am to 6pm, seven days a week, including public holidays, with no appointment required.

Some common illnesses or injuries which receive priority care include:

  • lacerations/cuts requiring stitches
  • basic fracture management and sprains
  • minor burns
  • rashes
  • urinary tract infections
  • insect and animal bites
  • respiratory conditions
  • ENT infections
  • gastroenteritis
  • deep vein thrombosis

Patients can book online, call 4637 2355 or just walk-in.

If your patients would like information about their other after hours healthcare options or the Healthdirect Service Finder, please direct them to our website, and help keep the hospital emergency room for emergencies only.

14 December 2023

Urgent medical care clinics make it easier for you and your family to access bulk billed, urgent healthcare.

The clinics are bulk billed and open extended hours, seven days a week.

Urgent Care sites help you avoid a visit to the hospital emergency department, which in turn reduces pressure on our hospitals, allowing them to focus on higher urgency and life-threatening conditions.

So, what is the difference between urgent, general, and emergency or life-threatening care?

 

Urgent care

Urgent care is when you need medical attention for an illness or injury which can be managed without a trip to the emergency department but cannot wait for a regular appointment with your regular GP.

You can visit an Urgent Care site for things like minor fractures, sprains, minor infections, respiratory illnesses, mild burns, severe stomach pains or urinary tract infections.

Read more

 

Emergency care

Triple 000 graphic depicting icons for ambulance, police and fire.Emergency or life-threatening illnesses or injuries require immediate medical attention at an emergency department or hospital. This includes things like chest pain, breathing difficulties, severe burns, poisoning, loss of feeling and seizures.

If you or a loved one has a life-threatening injury or illness, do not attend an urgent care service. Call Triple Zero (000) or go to your nearest emergency department.

 

General care

Your local GP is your first point of contact for non-urgent, routine and preventative healthcare.

For example, diagnosis and treatment of a wide range of diseases and illnesses, general screening and health checks, vaccinations and prescriptions, mental health advice, family planning advice, and referrals for tests, scans or specialist care.

Book an appoint with your regular GP or visit the healthdirect service finder to find a GP service.

Healthdirect Service Finder

13 December 2023

Residents of Campbelltown and surrounding areas needing immediate medical care for non-life threatening conditions, can now walk in to the new Medicare Urgent Care Clinic (Medicare UCC) at Campbelltown Medical and Dental Centre, 296 Queen Street.

Centrally located across from Campbelltown Mall, the Urgent Care Clinic opened yesterday and offers free (bulk-billed) care from 8am to 6pm, seven days a week, including public holidays, with no appointment required.

The clinic provides care for urgent health conditions which cannot wait for your usual GP but do not require emergency department attention, including broken bones, wounds, minor burns and infections and illnesses such as urinary tract infections and gastroenteritis.

South Western Sydney PHN Chief Executive Officer, Dr Keith McDonald PhD, said the clinic gave the community better and more appropriate access to the healthcare that is right for them.

“The Urgent Care Clinic at Campbelltown Medical and Dental makes it easier for local residents to access high quality care from highly trained GPs and nurses while freeing up emergency departments to focus on life threatening emergencies,’’ Dr McDonald said.

“Local data shows up to a third of emergency department presentations in 2022 were triaged as category four or five meaning they were non-life threatening and could potentially be treated by a GP.

“Patients can walk-in without an appointment or referral, from 8am to 8pm – no need to wait in a hospital emergency department.”

The Medicare Urgent Care service will be delivered by ForHealth, who operate Campbelltown Medical and Dental.

ForHealth Director of Operations, Simon Taylor-Cross, said the Campbelltown site was the organisation’s sixth Medicare Urgent Care Clinic to open in NSW.

“It has been great to work in partnership with both state and federal governments to support the opening of a much-needed Medicare Urgent Care Clinic for the Campbelltown community,” Mr Taylor-Cross said.

“We have started to see the many benefits of this model across Australia with nine out of 10 patients highly recommending the service. Patients typically begin treatment within 35 minutes of their arrival and have no out-of-pocket costs.

“We look forward to continuing collaborative work within the community towards providing accessible, quality care.”

The commissioning and establishment of the Campbelltown Medicare Urgent Care Clinic involved close collaboration between South Western Sydney PHN, the Commonwealth and the NSW Government.

The clinic is one of the 14 Medicare UCCs across NSW located in Albury, Batemans Bay, Cessnock, Coffs Harbour, Gosford, Lake Haven, Lismore, Maroubra, Penrith, Rooty Hill, Tamworth, Westmead and Wollongong.

Read more about Medicare Urgent Care Clinics: Medicare Urgent Care Clinics | Australian Government Department of Health and Aged Care

Read more about Campbelltown Medicare UCC: Campbelltown Medicare Urgent Care Clinic | Open 7 Days | Free

 

L-R: ForHealth Director of Operations Simon Taylor-Cross, SWSPHN A/Director of Planning and Performance Domenic Zappia, Campbelltown Medical and Dental Centre manager Jackie Plasto, SWSLHD A/Chief Executive Sonia Marshall, Macarthur MP, Dr Michael Freelander and Dr Lahiruwan Somaratne at yesterday’s opening.

16 November 2022

NSW Health is seeking interest and models from general practices with capacity and capability to provide suitable urgent care services in line with the development of an urgent care system in NSW.

The South Western Sydney PHN has been asked by the NSW Health to coordinate the responses from interested general practices in our region and to prioritise these together with the South Western Sydney Local Health District (SWSLHD).

General practices are therefore invited to submit Expressions of Interest to South Western Sydney PHN to become one of 25 NSW Health Urgent Care Services (UCSs).

Urgent Care Services form part of a broader vision for an ‘urgent care system’ in NSW to ease pressure on EDs and improve access to urgent care options for patients. The Commonwealth Government’s 50 Urgent Care Centres, 13 of which are setting up in NSW, are part of this vision.

These services are expected to provide community-based, person-centred care to eligible patients with urgent, but non-life threatening, illnesses or injuries who would otherwise attend an emergency department for treatment. These are patients who are usually ED non-admitted triage categories 3, 4 and 5.

Application Pack Download these Frequently Asked Questions

Expressions of Interest close 5pm, Friday, 2 December and must be submitted to Bianca Lean, Priority Populations Coordinator.

For more information call 4632 3000 or email enquiries@swsphn.com.au


This article appeared in Practice Pulse on Wednesday, 9 November 2022. If you are a GP, practice nurse or practice manager in South Western Sydney and do not get the weekly Practice Pulse email, speak to your Practice Support Officer.