08 October 2024

The Live Well intervention, developed by South Western Sydney Local Health District’s Older People’s Mental Health (OPMH) services, focuses on improving the health of older adults receiving mental healthcare. The intervention aims to address unhealthy lifestyle habits, which are known to contribute to disease and early mortality, particularly among those with mental health conditions. The program encourages mental health clinicians to engage their clients in making small, sustainable lifestyle changes during routine healthcare encounters. 

The intervention was based on the Canadian Fountain of Health model, which highlights five key areas for healthy living: physical activity, social connections, mental activity, mental wellbeing and optimism. Live Well added a sixth domain, healthy eating, and adapted resources to be culturally appropriate for diverse populations, providing educational materials in multiple languages. The intervention promotes the use of the Health and Wellness Questionnaire (HAWQ), a self-assessment tool which helps individuals rate their current lifestyle in these six areas. Clinicians guide participants through goal-setting using the SMART (Specific, Measurable, Achievable, Relevant, and Timed) method. 

Read research paper 

Key findings 

The study enrolled 65 participants, with 52 completing the program over a 12-week period. Results showed improvements across most lifestyle areas, especially in physical activity, mental activity, mental wellbeing and optimism. Although healthy eating did not see significant changes, participants expressed high levels of satisfaction with the program and reported feeling better about their health and goal achievements. Clinicians who participated in the study also reported positive experiences, noting the program was easy to integrate into their work and helped their patients achieve meaningful improvements in lifestyle. 

What you can do 

If you’re caring for older adults or working with those in mental health services, consider how small lifestyle changes can have a big impact. Promoting physical activity, mental wellbeing and social connections can improve health outcomes and quality of life. Tools like the SMART goal-setting method and the HAWQ can help individuals take manageable steps toward healthier living. To learn more about how to use these strategies, you can explore the Live Well resources, which include multilingual educational materials and goal-setting templates.

Visit South Western Sydney PHN’s website for more information. 

24 July 2024

GPs are invited to take part in a research study which aims to enable older people to remain independent and functioning and offer the right care at the right time in the right place – which may not be the Emergency Department (ED).

The research team wants to know your thoughts on using artificial intelligence to develop an algorithm to identify older people at risk of potentially preventable ED presentations. 

Participants will be asked to participate in a 30 to 45-minute Zoom or telephone interview which will focus on your understanding of the factors which help the implementation of an algorithm. Each participant will receive $75 for their time and expertise.

If you have any questions about the study, please contact project officer Joelle Metri on j.metri@westernsydney.edu.au or call 0411 622 021.

Find out more

 

 

14 July 2024

Help reduce falls-related injuries among older people in our community. Eligible organisations are invited to submit an Expression of Interest (EOI) to deliver the Stepping On – Falls Prevention program within South Western Sydney.

 

Procurement overview

SWSPHN is seeking to commission an organisation with experience delivering the Stepping On program or a similar program. Your organisation will be expected to provide the program within South Western Sydney, which consists of the Bankstown, Camden, Campbelltown, Fairfield, Liverpool, Wollondilly and Wingecarribee local government areas. Phase one will commence in October 2024, and full implementation will commence from January 2025 and run for 12 months.

 

 

About Stepping On

Stepping On is for older adults living in the community who are aged 65 and over, and Aboriginal and Torres Strait Islander adults aged 45 and over. It is appropriate for older people who:

Stepping On logo

  • have had a fall in the past year or have a fear of falling
  • are living independently with or without a walking stick
  • able to speak conversational English or the language in which the group is facilitated

The program is not appropriate for people with cognitive impairments which limit their ability to follow instructions or participate in a group setting (eg dementia, Parkinson’s disease), those who do not live independently in the community or are in an assisted living facility, and those who are permanently dependent on a walking frame.

Program objectives are to

  • increase awareness of falls risk and develop knowledge to prevent falls
  • assist older people in maintaining personal independence
  • encourage, inform, and improve older people’s physical activity skills with a focus on strength and balance training
  • increase self-efficacy in participants, which facilitates a follow-through with falls prevention strategies
  • use a cognitive behavioural approach to find new ways of thinking and behaving in relation to falls prevention in a small group context

Each program runs for seven weeks with a booster session. Weekly sessions are two hours long. Key content includes balance and strength exercises, home hazard solutions, community safety, safe footwear, implementing medication reviews, low vision and falls, vitamin D and calcium and public transport safety.

New program facilitators will be required to undertake Stepping On training to become a qualified facilitator.

 

Proposal timeline

Action Date
RFP open Monday, 15 July 2024
Last queries date Wednesday, 7 August 2024
RFP closing date Monday, 12 August 2024 @ 5pm
Evaluation period 13 August – 27 August 2024
Successful applicant notified and contract negotiations September 2024
Unsuccessful applicants notified September 2024
Contract commencement  1 October 2024
Phase 1 establishment October 2024
Phase 2 establishment January 2025

 

Submissions accepted via Tenderlink

This Request for Proposal is available on SWSPHN’s Tender Portal – Tenderlink: www.tenderlink.com/swsphn

Interested parties will need to register for SWSPHN’s Tender Portal to ensure they:

  • will receive email notifications when new procurement opportunities are published in relevant categories
  • can access the online forum to address any questions about the program and procurement process
  • can download and view procurement documentation electronically and
  • will be able to submit applications through the e-tender box facility
Tenderlink

 

Enquiries

Enquiries regarding this notification can be directed to Anna Dasler, Integration and Priority Populations Team Lead at anna.dasler@swsphn.com.au or Amy Prince, Director of Planning and Performance care of Melissa McIntyre, melissa.mcintyre@swsphn.com.au

18 June 2024

The Safer Families Centre is encouraging GPs to enrol in self-paced modules on child and elder abuse for tips and resources on how to be more ready to respond to warning signs of abuse which your patients might be exhibiting.

The Identifying and Responding to Child Abuse and Neglect module teaches practical ways to strengthen your skills in identifying and responding to child abuse and neglect and outlines how to respond safely and appropriately to children and their families and determine when reporting is mandated.

It illustrates key challenges in responding to child abuse and neglect within the practice environment and guides you on selecting methods and resources for seeking support for yourself.

The Six Steps to Support you to Assess and Respond to Elder Abuse module looks at the nature, severity, and impact of abuse of older people and explains how to recognise the risk factors, types and signs.

It describes barriers and enablers for seeking help, and strategies to identify and safely respond to older patients experiencing abuse or violence.

15 May 2024

South Western Sydney residents will benefit from a boost in funding for additional Medicare Urgent Care Clinics and a network of new Medicare Mental Health Centres – two of the standout commitments from last night’s Federal Budget.

In handing down the government’s third budget, Treasurer Jim Chalmers said overall spending on health and aged care in 2024-25 would be $146.1 billion, including investments to strengthen Medicare ($2.8 billion), deliver cheaper medicines ($4.3 billion) and invest in a fit and healthy Australia ($1.3 billion).

The government committed $227 million in last night’s budget to increase the number of Medicare Urgent Care Clinics by 29 to 87, enabling more patients to receive fully-bulk billed urgent care from GPs or nurses in more locations.

A $361 million boost over four years to the range of free mental health services was also announced, including funding for 61 walk-in Medicare Mental Health Centres, building on the established Head to Health network. The centres will provide free, walk-in access to a psychologist or psychiatrist for adults with complex and high mental health needs.

This investment includes funding Primary Health Networks to work in partnership with general practice to provide mental health nurses and other allied health workers, for free wraparound care and support to patients with complex needs, in between GP and specialist appointments.

South Western Sydney PHN Chief Executive Officer, Dr Keith McDonald PhD, said the bolstering of access to bulk-billed services both through Urgent Care Clinics and new mental health measures was welcome at a time when the cost of living was impacting access to healthcare.

Dr McDonald said the Australia Bureau of Statistics found the proportion of people who reported delaying or not going to a GP due to the cost grew from 7 per cent 2022-23 compared to 3.5 per cent in 2021-22.

“South Western Sydney was lucky enough to benefit from the opening of a Medicare Urgent Care Clinic (UCC) at Campbelltown Medical and Dental last December,” he said.

“The UCC has made it easier for local residents to access free, high quality care from highly trained GPs and nurses, while freeing up emergency departments to focus on life threatening emergencies,’’ he said.

“We’re looking forward to future announcements about the expansion of the network to additional sites across our region.”

Other announcements of note in last night’s budget include:

  • $91.1 million to boost the supply of healthcare in areas of shortage, including Primary Health Networks supporting health services at risk of closing.
  • $882.2 million to ensure older people get the medical support they need. This includes funding to upskill the residential aged care workforce and provide virtual care services, and deliver complex care for older people outside of the hospital.
  • From 1 August 2024, people in residential aged care will be more likely to receive quality and continuous care from a GP, with GPs and practices eligible to receive quarterly incentive payments, on top of Medicare rebates, to manage the health of their MyMedicare registered residents.
  • $1.4 billion to upgrade technology systems and digital infrastructure across the aged care sector in preparation for the new Aged Care Act.
  • $38.8 million for people aged 45 to 49 to join already eligible 50 to 74-year-olds in screening for bowel cancer by requesting a free test kit.
  • $598.9 million for the continuation of the National COVID-19 Vaccine Program to enable vaccinations to prevent severe COVID-19 disease.
  • $588.5 million over eight years for a national low intensity digital mental health service, which is free of charge and free of need for referral.
  • $35.9 million over four years to extend terminating mental health measures, to enhance the delivery of mental health and suicide prevention services and to provide greater funding certainty for service providers. $21 million of this will fund the PHN Targeted Regional Initiatives for Suicide Prevention (TRISP) for 2024-25.
  • Indexation on Medicare Benefits Schedule rebates is expected to deliver almost $900 million in additional benefits in 2024-25. This is on top of around $940 million in additional Medicare benefits already delivered in 2023-24.
  • Students in nursing, midwifery and social work will benefit from the establishment of a Commonwealth Prac Payment. This will support them while they undertake mandatory placements required for higher education and vocational education and training qualifications. Eligible students will be able to access $319.50 per week during their clinical and professional placement periods.
17 April 2024

The aged care system is not always simple or straightforward.

For older Australians, it can be daunting navigating and accessing aged care services through My Aged Care and other relevant community supports.

Assistance is available from care finders which provide face-to-face assistance to vulnerable older people needing different help to that provided by the My Aged Care call service or website.

SWSPHN has commissioned care finder services across South Western Sydney which cover a range of cultural needs.

What is care finder?

Care finder is a program resulting from the Royal Commission into Aged Care and provides specialist and intensive assistance to a subset of the older Australian population to help them understand and access aged care and connect with other relevant supports in the community.

The service is designed to reach older Australians who are eligible for My Aged Care services and meet one or more of the below criteria:

 

Why is this work important?

The aged care system is complex to navigate and access the services which are needed.

Some groups of older Australians may face barriers in accessing and engaging with the essential supports and services which contribute to better health.

Evidence indicates there is an under-utilisation of aged care services among older Australians.

Indigenous Australians represent only 2.6 per cent of people using aged care services, compared with a population of 3.4 per cent.

This is similar for Culturally and Linguistically Diverse (CALD) populations, with only 18 to 20 per cent of older people born in non-English speaking countries using aged care services in South Western Sydney compared with a NSW average of approximately 34 per cent.

Challenges for CALD communities include English being their second language, not knowing where to access services, lack of confidence to ask for help and social isolation due to language barriers.

Older Australians who are hesitant to engage with institutions and government are also at risk of not accessing services and supports which they may need as they age. 

Care finders aim to see:

  • improved coordination of support when seeking access to aged care
  • improved understanding of aged care services and how to access them
  • improved client willingness/openness to engage with the aged care system
  • increased access to aged care services and connections with other relevant supports
  • increased rates of clients staying connected to the services they need post service commencement

What do care finder services do?

  • assist eligible older people with their My Aged Care applications, provide guidance on services to apply for and attend the My Aged Care assessment where appropriate
  • work through income/means testing and costs (with support from Services Australia as required)
  • help people connect with health services, mental health services, housing services, drug and alcohol services, community groups and transport as needed
  • complete high-level check-in on a periodic basis and follow up support once services have commenced
  • build a rapport with clients and providers

How do people access the service?

Referrals can be made through the Triple I Hub. GPs can use the referral form or install templates for MedicalDirector and Best Practice via the link on this webpage.

Your patients can also self-refer by contacting the services directly. The services’ contact details are listed on the webpage above.

 

09 April 2024

APNA’s Chronic Disease Management and Healthy Ageing program provides an online, evidence-based education framework to support nurses in primary healthcare to increase their knowledge, skills and confidence in key chronic disease management and healthy ageing topics. 

The six-month, intermediate-level program includes monthly workshops on key health priority areas.

Workshops are complemented by access to self-assessment tools and online learning modules, and participants are encouraged to share their learning, experiences and progress through a community of practice. 

Subsidised by the Australian Government, the course costs $220.

The first workshop will be held on Monday, 29 April.

To secure your spot, visit APNA’s website.   

18 December 2023

The aged care system is not always simple or straightforward.

For older Australians, navigating and accessing aged care services through My Aged Care and other relevant community supports can be daunting.

Assistance is available through care finders who provide face-to-face assistance to vulnerable older people needing different help to that provided by the My Aged Care call service or website.

There are care finder services available in each different region across in South Western Sydney and covering a range of cultural needs.

The care finder tasks can include:

  • Assist eligible older people with their My Aged Care applications, provide guidance on services to apply for and attend the My Aged Care assessment where appropriate
  • Work through income/means testing and costs (with support from Services Australia as required)
  • Help people connect with health services, mental health services, housing services, drug and alcohol services, community groups and transport as needed
  • Complete high-level check-in on a periodic basis and follow up support once services have commenced
  • Build a rapport with clients and providers

Referrals are centralised through the Triple I Hub.

GPs can use the referral form or install templates for MedicalDirector and Best Practice via the link on this webpage.

08 December 2023

Ho ho ho.

December has darted by and you’re already staring down the Christmas Day barrel. Time to get out the checklist and make sure you’ve got all bases covered.

  • Tree and decorations up✅ and up to scratch ✅
  • Gifts for everyone ✅ Wrapped✅ Labelled✅ Under the tree✅
  • Fridge stocked ✅ Alcohol✅
  • Ready for the big day ✅

But slow down.

While preparations for Christmas Day are in hand, there’s a lot of other considerations – focusing on safety and wellbeing – which need some thought and planning as well.

The festive and holiday season are about winding down, celebrations, get-togethers and parties, family and friends, getting away, day trips … and generally eating and drinking too much.

Some of those activities, done on the spur and in the spirit of the moment or without thinking or planning, can present unnecessary risks.

There’s also the natural elements to take into consideration – sun, heat and dry storms can combine lethally to produce bushfires.

At the same time, businesses take the opportunity for a breather – so availability and access to goods and services are limited. 

Here’s some examples of the festive season gone wrong!

  • Celebrating outdoors in the heat of the day. Sun and alcohol don’t mix. Think heatstroke or sunburn. And the chemist or your GP are closed.
  • Heading away for a few days, and you’ve posted your excitement on social media. You’ve also forgotten to get your mail held at the post office. Your friends are happy for you – and so are potential thieves.
  • You’ve gone hard on your Christmas lights display this year. But you’ve used double adaptors and plugged too many lights into one power socket. There’s a meltdown. And a fire.
  • The weather is enticing, and you’ve launched the boat for a few hours in the bay. Alcohol and jovial spirits are a recipe for disaster.

Beyond the Christmas tree and tinsel, some risk assessment and planning should be part of your overall festive preparations.

These will guarantee a safer and happier holiday season all round.

Medication mastermind

According to Healthdirect Australia, more than one in five Australians forget to pack their medication when going on holiday.

Do you have enough prescriptions and medications to get you through the public holidays? If you’re going away, do you have an up-to-date list of your medications?

Visit your GP and pharmacy before the Christmas shutdown and plan ahead.

Theft and security suggestions

Annual crime statistics show an increase in burglaries in the lead-up to Christmas, with a spike in January.

Insurance claims for household theft also skyrocket during the same period.

Common claims over the festive season include jewellery, electrical equipment, computers and accessories, bikes, and tools.

There’s a few simple and commonsense safeguards you can take to protect your home and property.

If you’re home over Christmas:

  • Don’t put Christmas trees and presents near windows with a street view as this can encourage opportunistic thieves.
  • If you are expecting parcel deliveries and no one is home, redirect the parcel to the PO or get a PO locker.
  • Lock toys and tools away each night.
  • Front and back doors are the first line of defence against potential thieves. Invest in the best quality door locks, screens and maybe even a security system.

If you’re going away:

  • Don’t post your holiday plans on social media.
  • Ensure the house is securely locked, including windows usually left open.
  • Smart plugs can be set on timers or controlled automatically, and some systems even have a built-in mode which will randomly turn lights or a radio/television on or off during evening or morning hours.
  • Redirect your mail or have it collected by a friend. Ask the friend to regularly clear brochures and advertising material from the letterbox.
  • Tell neighbours or friends, who can check on the house, you are away and who will be at the house legitimately, such as pet minders, family or the mowing man.
  • Secure your garage or, if unable, move items such as bikes inside the house.
  • Do not leave cash in the house and make sure jewellery is locked away in a safe place.
  • Mow the lawn, tidy the yard and stop all deliveries.
  • If you have a landline, turn off the answering machine and turn the phone volume down.

NSW Police recommend some simple ongoing measures to protect your property and give you peace of mind all year through.

Christmas commonsense

Everyone wants their Christmas decorations to look the best and reflect the festive mood.

There’s the twinkling lights display outside, more lights on the tree and perhaps some animated electric displays indoors.

You also might have some Christmas candles to set the atmosphere.

Remember, there are some important do’s and don’ts:

  • Check all smoke detectors in your house in the lead-up to Christmas.
  • Safely maintain your indoor and outdoor electrical decorations. Check them for frayed or bent cords and blown or flickering globes. Keep a record of when you bought the items and replace them as they age.
  • Don’t overload circuits, extension cords, or electrical sockets. Spread decorations across multiple circuits to prevent a meltdown.
  • Consider where to place your Christmas tree. If it’s a real tree, it will dry out and could become a fire hazard.
  • Never leave candles unattended or near flammable objects such as curtains.
  • Turn off lights and other electronics before going to bed.

Kitchen craziness

Festive and holiday season celebrations often start in the kitchen and adjourn to the dining room table. Family and friendship bonds are cemented by good food and accompanied by a glass of wine or beer.

But the fun and laughter can take the focus away from kitchen and cooking safety. A Christmas safety article reports on Christmas Day one in 10 people experience cooking burns and blisters with hot liquids, and one in five people tend to get serious cuts while cutting the meat and vegetables. 

There are a few reminders to take the crazy out of the kitchen on Christmas Day:

  • Limit the number of people in the kitchen – keep children and pets out – and especially around the hotplate, oven and food.
  • Don’t wear loose clothing or sleeves that dangle while cooking.
  • If you are frying, grilling or boiling food, don’t leave pans and pots unattended. If you’re simmering, baking or roasting food, check regularly.
  • Use a timer to remind yourself the stove or oven is on.
  • Keep flammable items, such as pot holders, oven mitts, wooden utensils, paper and plastic bags, food packaging and towels, away from your stove, oven or any other kitchen appliance that generates heat.
  • Use different chopping boards for raw meat, fruit and vegetables.

There’s also some important steps to follow for food preparation and cooking, serving and storage – to ensure you and your family and friends stay safe.

  • Always cook poultry, minced meat and sausages all the way through until the juices run clear and there is no pink.
  • Whole pieces of red meat can be cooked to taste, and if it is properly heated and well browned on the outside to kill bacteria it can be rare inside.
  • Food should not be kept at between 5°C and 60°C — the ‘temperature danger zone’ — for more than two hours. If perishable food has been in the temperature danger zone for two to four hours, you should use it immediately. If perishable food has been in the temperature danger zone for more than four hours, toss it in the bin.
  • Keep food steaming hot until you serve it.
  • Cool leftovers quickly. This prevents bacteria which have survived the cooking process from multiplying while your hot food cools down. The best way to do this is to cover any leftovers and put them in the fridge or freezer. Leftovers can generally be kept for two to four days in the fridge.
  • If you’re sending guests home with leftovers, give them ice packs or blocks from the freezer to keep their food chilled on the way home.
  • When you reheat leftover foods, make sure all parts are steaming hot, enough to kill off any bacteria. Reheat food rapidly to at least 70ºC.

Drink smart, not hard

We’ve all done it! It’s easy to get carried away with friends, parties and festivities, the moment … and the drinks just keep flowing. We can be regretful the next day, but in the meantime some damage may have been done. Relationships. Poor decisions. Accidents.

Think first, before you’re not in a position to make a good decision:

  • If you’re out and about and drinking, always have a plan on how you’re getting home. Never drive. Consider public transport options.
  • If you’re in a group, always look out for one another.
  • Alternate alcoholic drinks with non-alcoholic beverages.
  • Don’t combine alcohol with too much sun. Alcohol will dehydrate you quicker.
  • If you’re had some drinks, avoid activities that put you in the driver’s seat like driving, bike riding, skating, boating or surfing.
  • Step away from lively differences of opinion that may develop into arguments. Agree to disagree.
  • If you do find yourself in a triggering situation, call it a night.
  • If you’re the host of a get-together, ensure there’s plenty of snacks and non-alcoholic drinks. Make games and activities available that offer a break from drinking.

Sun smart

The festive season coincides with summer holidays and, of course, that’s the peak heat point of the year.

Extreme heat events in Australia claim more deaths than all other natural hazard events combined. Those at greater risk include older people, people with existing medical conditions, babies and young children, outdoor workers, socially isolated people, people who are homeless and pregnant women.

Visit NSW Health for some beat the heat advice and recommendations. Healthdirect also has some great information and suggestions to stay cool and avoid hot weather risks.

Cancer Council NSW still promotes its slip, slop and slap campaign, though in later years it has added another two pieces of sound advice: seek shade and slide on the sunglasses.

DIY dangers

Holidays are the perfect time to catch up on some DIY projects and house maintenance. Think ladders, electrical equipment or chemicals.

A few simple measures can mean the difference between getting the job done safely and a trip to emergency:

  • Safety gear: Wear the right clothing for the job such as long sleeves and pants, enclosed shoes, protective glasses, earmuffs or plugs; breathing protection, gloves, disposable overalls, cut-resistant clothing and kneepads.
  • Hidden dangers: Be aware of the age of your property and be on the alert for lead-based paints and asbestos-based products.
  • Tools: Use the right tool for the job and make sure it’s in good working order. Always let someone know what you are doing so they can be aware of risks and hazards and find you if needed. It’s good practice to have someone working with you when using ladders, even at low heights.
  • Tradesman: Don’t attempt jobs that require a licensed tradesman such as electrician or plumber. It’s illegal to do them yourself.
  • Assess the job: Don’t do a DIY job beyond your capabilities and tool kit. Safety, structural integrity and longevity are paramount, especially for future homeowners.

Bushfire threat

Most of us remember the 2019-2020 Black Summer bushfires which roared into life across Australia, caused by dry conditions, a lack of soil moisture and, finally, extreme temperatures. They peaked in December 2019 and were only extinguished completely in May 2020, after ravaging 24.3 million hectares, destroying 3,000 buildings (including 2,782 homes), and claiming 34 lives.

  • The NSW Government has guidelines on how to prepare a bushfire survival plan.
  • The NSW RFS has an online assessment tool designed to help you make an informed decision when making your bush fire survival plan, such as whether you will leave early, or stay with your property and defend it.
  • While no one wants any type of emergency over Christmas, it’s always wise to be prepared in a practical sense. An emergency preparedness kit should be stocked and stored in an accessible spot. It should include food, water, medications, phone numbers, first aid kit, torch with extra batteries, and blankets.

Take the stress out of Christmas

The Christmas and holiday season are a conundrum. On one hand, they’re about family, friends, and celebrations. That can bring lots of fun and laughter, though it can be a cause of stress in itself.

But it’s also the loneliest time of the year for some. Lifeline reports calls and texts peak up to 6 per cent above average in the days between Christmas and New Year’s Eve and on the day immediately after the New Year’s Day public holiday.

Healthdirect offers a practical eight ways to stress-proof your festive season. Healthdirect also offers 24-hour health advice on 1800 022 222.

If you need and want to talk to someone, there’s always a caring and friendly person at Lifeline 11 13 14, while the Mental Health Line can offer support on 1800 011 511.

21 November 2023

GPs across the South Western Sydney can refer to the care finder program using this one-page referral form available as a PDF or templates for Medical Director and Best Practice.  

The aged care system and My Aged Care can be difficult to understand and navigate especially if a person has: 

  • communication and language barriers
  • difficulty processing information due to cognitive decline
  • reluctance to engage with a need for support
  • reluctance to engage with government services

Some older Australians need extra support to navigate the aged care system and use My Aged Care but do not have family, friends, a carer or a representative they are comfortable receiving help from and who is willing and able to help them access aged care services and supports.  

Care finder provides eligible people with tailored, intensive face-to-face support.  

SWSPHN has commissioned six organisations to employ care finders and the Triple III Hub to provide a centralised intake service.

Triple III allocates referrals to the most appropriate care finder organisation which will then contact your patient.  

Find out more