02 April 2025

South Western Sydney PHN and South Western Sydney LHD are looking for a GP representative to join the South Western Sydney HealthPathways Advisory Committee and attend regular meetings. 

The advisory committee meets quarterly to discuss:

  • priorities, innovations and critical issues which need to be addressed 
  • communication and feedback regarding pathways and future planning 
  • promoting the use of relevant pathways to different stakeholders 

Meetings are held online. You will be compensated for your time.

2025 meetings 2026 meetings
Wednesday, 19 February 2025 (4.30 to 5.30pm) Wednesday, 18 February 2026 (4.30 to 5.30pm)
Wednesday, 28 May 2025 (4.30 to 5.30pm) Wednesday, 27 May 2026 (4.30 to 5.30pm)
Wednesday, 27 August 2025 (4.30 to 5.30pm) Wednesday, 26 August 2026 (4.30 to 5.30pm)
Wednesday, 26 November 2025 (4.30 to 5.30pm) Wednesday, 25 November 2026 (4.30 to 5.30pm)

If you are interested, please fill out the expression of interest form below and send to healthpathways@swsphn.com.au.

Applications close COB Wednesday, 14 May 2025.

EOI HealthPathways Advisory Committee form

 

Read more about HealthPathways

02 October 2024

SWSPHN has opened Expressions of Interest (EOI) for new HealthPathways GP clinical editors.

The clinical editors support and collaborate with the South Western Sydney HealthPathways Program team and subject matter experts to decide on the relevance of content for localisation of assessment, management and referral pathways.

The clinical editors document pathway content in preparation for publishing by the Australasian HealthPathways team.

 

What is HealthPathways?

The program is a joint project between SWSPHN and South Western Sydney Local Health District (SWSLHD).

It is an initiative between primary and secondary health providers in developing sustainable, clear, concise and localised care pathways from a whole-of-system perspective.

 

The program aims to:

    • achieve new and innovative systems which will keep people healthy and out of hospital
    • assist patients to be cared for and remain healthy within their communities

 

Casual employment

    • bring your understanding of evidence-based practice and clinical quality improvement to this role, supporting the program team in the development of new pathways
    • supportive team environment and flexible working conditions

 

About you

To be considered for the role, the successful applicant will have:

    • current full and unrestricted AHPRA registration as a Medical Practitioner, with no prior history of removal from the register for disciplinary reasons under any jurisdiction
    • knowledge of key providers and individuals in South Western Sydney
    • demonstrated commitment to embedding quality improvement activities into clinical practice as a means to improve patient outcomes
    • an ability to work flexibly

It is desirable the successful applicant will have:

    • good computer skills (including word processing, data entry and email)
    • the capacity to work effectively to agreed deadlines

 

In return you will be offered:

    • an attractive remuneration (commensurate with your skills and experience)
    • access to a friendly and supportive team

 

How to apply

For a detailed job description and EOI registration form please contact Integration and Priority Populations Manager Ben Neville on 4632 3068.

To express interest, please email your EOI registration form and requisite attachments to Ben.Neville@swsphn.com.au by close of business on Friday, 18 October.

 

20 August 2024

HealthPathways offers primary care clinicians locally agreed information to make the right decisions together with patients at the point of care. This online clinical guidance and local service portal is a joint program between South Western Sydney LHD and South Western Sydney PHN, and has been running since 2015.  Here are five reasons to use HealthPathways.

 

1. Easy to use

All the core information needed to assess and manage a condition is provided in a clear, simple format that is easy to scan through. If more information is needed, click on the blue text to open a box with increased clinical detail. This makes using the pathway quick and easy and only presents the information you need and want.

The process of finding processes, referral information, specialist contacts, forms and patient resources quick and easy.

Example of the HealthPathways expandible and collapsible content.

 

2. Trusted source

Content is developed collaboratively by general practitioners, hospital clinicians, and a wide range of other health professionals. Each pathway is evidence-informed, reflects local reality, and preserves clinical autonomy and patient choice. Content is reviewed regularly.

 

3. Give regionally consistent, agreed health advice to patients

HealthPathways serves to reduce unwarranted variation and accelerate evidence into practice.

Take comfort in knowing the advice you provide your patients is regionally consistent and accepted. If other health professionals, e.g. hospital clinicians, become involved in providing care to your patient, understanding the process you followed creates a shortcut to knowing the next steps required to provide patient care.

 

4. Access patient factsheets

HealthPathways has a patient-friendly companion website – Health Resource Directory.

Health Resource Directory helps your patient understand their health condition or procedure. Each factsheet details what to expect, what they can do for themselves and where to find support. The information is developed from the clinical guidelines GPs use in South Western Sydney, and is reviewed and endorsed by local community members and GPs.

 

5. Access referral details

Easily access and use recommended public and private referral channels. HealthPathways lists recommended referral sources, including phone, address and business hours and direct links to the latest referral forms.

 

Watch this video on how to get the most from HealthPathways quickly

 

Login or register for HealthPathways

Find out about HealthPathways including who creates the content and how you could get involved.

01 July 2024

Individual account registrations for HealthPathways will be introduced from the first week of July 2024. Individual logins are an early step towards improved security and product expansion opportunities.

The providers of HealthPathways, New Zealand-based Streamliners, are introducing this process to all HealthPathways sites throughout Australia, New Zealand and England.

What this means to practice staff

Since the inception of HealthPathways, GPs have used a region-specific ‘shared login’ to access this clinical and referral information portal. GPs are now encouraged to create their own HealthPathways login. The shared login will eventually be phased out, however a timeframe for this is yet to be determined.

The benefits of using your own login will increase over time. Immediately you will be able to bookmark content you access frequently and toggle between different health regions using your same personal login details.

Next time you go to HealthPathways, click on the Register link and follow the prompts. Keep your new login details safe.

Create your account now:
HealthPathways

 

Find out more about HealthPathways and how to access more than 700 localised health pathways.

28 May 2024
Kira Chamberlain, Kirsty Young, Ben Neville and Alissa Nicolaidis.

Kira Chamberlain, Kirsty Young, Ben Neville and Alissa Nicolaidis.SWSPHN representatives had the opportunity to share ideas – and present some of their own – at the HealthPathways Conference 2024 held in Brisbane earlier this month.

SWSPHN’s Integration and Priority Populations team members Ben Neville, Kira Chamberlain and Alissa Nicolaidis, and South Western Sydney Local Health District’s HealthPathways project coordinator, Kirsty Young, joined colleagues from Australia, New Zealand and Wales at the three-day event.

The conference provided the opportunity for members of the global HealthPathways community, including program managers, coordinators, clinical editors and executives, to connect, collaborate and share ideas.

In South Western Sydney, our local HealthPathways site is used daily by clinicians to help make assessment, management, and specialist referral decisions for their patients.

There are more than 550 conditions listed on HealthPathways. Each pathway is reviewed and updated regularly by the wider HealthPathways clinical team for accuracy.

Each pathway is designed to be simple to navigate, and include management and treatment options for clinical conditions, educational resources for patients, and referral information for local services and specialists.

SWSPHN HealthPathways and Planning Coordinator Kira Chamberlain said the event aimed to encourage global collaboration among all members of the HealthPathways community.

She said prior to the conference an invitation was sent to all HealthPathways members, inviting team members to submit abstracts for giving a presentation at the event.

“We were encouraged to make a submission if there was something we wanted to showcase.

“The topics for abstract submissions included: improving health equity; creating and evaluating health system impact; sharing strategies for member success; and exploring how digital transformation and integration change the face of healthcare.

“My abstract was accepted for the ‘sharing strategies for member success’ oral presentation stream. It showcased the new review process which HealthPathways South Western Sydney has implemented to maximise efficiency.”

Team manager Ben Neville presented as part of the ‘improving health equity’ oral presentation stream and talked about SWSPHN’s Health Resource Directory and its integration within the HealthPathways platform.

Ms Chamberlain said both presentations were well received and sparked lots of conversation in their relevant sessions.

“We both were approached by different regions to look at potential collaboration and engagement opportunities, which is exciting,” she said.

All members of the team agreed the conference offered the ability to network and connect with other regions which have implemented the HealthPathways program.

“There is always an opportunity to improve your own processes, and this often comes from what we learn from other regions,” Ms Chamberlain said.

‘’There were lots of critical conversations around improving processes, improving user engagement and digital transformation, which our team will consider through our implementation of the program. It is always interesting to have a conversation about the applicability within the Australian context.

“Collaboration is key for successful program implementation and conferences such as this help foster this between regions.”

If you are a health professional working in South Western Sydney and would like to learn more about how HealthPathways can benefit you, send an email to healthpathways@swsphn.com.au

 
02 April 2024

Congratulations to the South Western Sydney HealthPathways team who have reached the huge milestone of 700 clinical pathways being localised.  

HealthPathways has been operating in South Western Sydney as a joint venture between SWSPHN and South Western Sydney Local Health District since 2015.

During this time, the team has grown to include five internal staff and hundreds of clinical writers, editors and subject matter experts within our region. 

In other news, the team is looking forward to attending the HealthPathways Conference which will be held in May this year, eager to learn more and network with other regions working with the HealthPathways program.

Log in to HealthPathways

CAPTION: HealthPathways team members Alissa Nicolaidis, Ben Neville and Kirsty Young celebrate the significant milestone – 700 localised pathways.

15 November 2023

South Western Sydney Local Health District (SWSLHD) has compiled a Medical Clinic Directory which provides a list of non-admitted (outpatient) medical clinics and specialists currently operating in each hospital, community health service and drug health service.

It contains basic contact details for each clinic and includes clinics which only accept specialist referrals.

You can find all these clinics listed on HealthPathways, as well as referral criteria, referral forms and other relevant information.

If you have any questions about the Medical Clinic Directory, contact SWSLHD Outpatient Services via email at SWSLHD-DistrictOutpatientServices@health.nsw.gov.au

Download Medical Clinic Directory

02 November 2023

Violence doesn’t start at physical abuse or harm. It starts with attitudes, behaviours and beliefs that create and contribute to an unequal power dynamic which ultimately harms everyone.
(EVIE Project: Ending Violence Improving Equality)

Violence against women and girls (VAWG) is one of the most widespread, persistent and devastating human rights violations in our world today. It is an obstacle to equality, development, peace and the fulfilment of women and girls’ human rights. (United Nations)

The 16 Days of Activism against Gender-Based Violence is an annual international campaign which kicks off on 25 November – International Day for the Elimination of Violence against Women – and is bookended by Human Rights Day on 10 December. 

The campaign started in 1991, and is coordinated each year by the Center for Women’s Global Leadership. It is used as an organising strategy by individuals and organisations around the world to call for the prevention and elimination of violence against women and girls.

While it’s easy to view violence against women and girls as an “over there” problem, the reality is that it’s insidious and all around us.

From July 2022 to June 2023, there were 34,700 domestic violence related assaults in NSW (NSW Bureau of Crime Statistics and Research). Numbers have increased by 3.2 per cent over the last five years.

 

South Western Sydney DV related assaults, July 2022-June 2023

Local Government Area No. of domestic violence
related assaults
Per 100,000 people NSW ranking
Camden 306 255.1 99
Campbelltown 998 561.7 49
Canterbury-Bankstown 1457 498 71
Fairfield 961 438.2 64
Liverpool 1228 524 54
Wingecarribee 135 257.4 97
Wollondilly 149 275 72

On average, one woman is killed every 10 days in Australia by an intimate partner.

These statistics emphasise the importance of not-for-profit women’s health centres like WILMA (Women in the Local Macarthur Area) in the community.

“Nearly every woman who walks through our doors has a history of, or is experiencing, domestic violence,” WILMA manager Dr Vanessa Olsen said earlier this year.

She said the Macarthur region had seen one of the largest increases in domestic violence across the state, with Camden LGA experiencing a 45 per cent jump in cases.

“A women’s only health centre creates a safe space… We are trying to bring out the voice of women in our area, it’s time to stop the violence and fund services for women.” 

SWSPHN is responding to the crisis by commissioning family, domestic and sexual violence (FDSV) trauma-informed mental healthcare services, in particular psychological therapies, in South Western Sydney, as part of the Supporting Recovery Pilot Program. This program is a new model of trauma-informed recovery care for victim-survivors of family, domestic and sexual violence. 

The pilot includes a case management and care navigation service and a psychological therapies service providing trauma-informed care to survivors. These services will work in partnership with FDSV victim-survivors, key advocates, advisory groups, and family, domestic and sexual violence service providers. 

SWSPHN was also successful in tendering for a contract to develop lead-region HealthPathways for the Ministry of Health’s violence, abuse and neglect (VAN) suite of pathways. The Violence, Abuse and Neglect Evidence Strategy 2021-2025 aims to improve health service investment and health outcomes for people experiencing, or who are at risk of experiencing, violence, abuse and neglect.

SWSPHN is also part of the South Western Sydney Domestic and Family Violence Alliance and Non-Fatal Strangulation Working Party, supporting work in the region to support victims of domestic and family violence and improve the clinical response to non-fatal strangulation.

In general terms, violence against women can take physical, sexual and psychological forms, including:

  • intimate partner violence (battering, psychological abuse, marital rape, femicide)
  • sexual violence and harassment (rape, forced sexual acts, unwanted sexual advances, child sexual abuse, forced marriage, street harassment, stalking, cyber- harassment)
  • human trafficking (slavery, sexual exploitation)
  • female genital mutilation
  • child marriage

Find more resources about domestic violence here or visit the Health Resources Directory for information about how your GP can support you as well as make a safety plan.

 

Support services

Emergencies – CALL 000 IMMEDIATELY

Local police:

NSW Police have dedicated domestic violence liaison officers (DVLOs) who are specialists in dealing with domestic and family violence issues. They provide information about apprehended violence orders (AVOs), support victims through the court process and assist victims to connect to appropriate services.

 

DV helplines (operating 24/7)

  • NSW Domestic Violence Line1800 656 463*
    A crisis intervention service for women who experience intimate partner or ex-partner violence. The service provides crisis counselling, advocacy, and assists with referrals to crisis accommodation and women’s refuges. Male callers are also referred to appropriate services. Women experiencing violence are provided crisis counselling over the phone and/or referred directly to services for face-to-face assessment and support, using interpreter services when needed.
  • 1800 Respect1800 737 732*
    A counselling, information and referral service for people who are affected by sexual violence, and domestic or family violence.
  • Domestic Violence Impact Line1800 943 539
    A phone counselling, information and referral for women who are experiencing or have experienced domestic violence. NB: the DV line is specifically designed to assist a person experiencing domestic violence by their partner or ex-partner.
  • Men’s Referral Service1300 766 491
    A phone counselling, information and referral service to help men stop using violent and controlling behaviour. They also provide support and information to women and men seeking information on behalf of their male partners, friends and family members.
  • Men’s Help Line1300 789 978
    A phone counselling support service for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing.
  • LGBTIQ+ Violence Service1800 497 212

 

Sexual assault help

*(Interpreters are available for these helplines. If you are hearing impaired, call the National Relay Service on 133 677)

 

DV Immediate Needs Support Package

  • Financial assistance for relocation and establishing a new home. Phone 1800 633 063 for information

 

Women’s health services

Women’s health services provide counselling, information, education and medical services to women.

  • Bankstown Women’s Health – 9790 1378
  • Benevolent Society, The Centre for Women’s Health – 4633 3777
  • Liverpool Women’s Health – 9601 7777
  • WILMA Women’s Health Centre (Macarthur area) – 4627 2955

 

Women’s Domestic Violence Court Advocacy Services

Women’s Domestic Violence Court Advocacy Services (WDVCAS) assist women with any issues relating to Domestic and Family Violence. Some services include: obtaining legal protection from domestic violence, providing possible referral points, and providing information and assistance throughout the court process.

 

Integrated services

Integrated services provide services to women and children who are victims of domestic violence through referrals and information. They also provide case management services. The GVLDVS listed below also provide counselling services.

  • Bankstown Domestic Violence Service – 9790 1380
  • CORE Community Services, Domestic Violence Project, Cabramatta – 9727 0477
  • Green Valley Liverpool Domestic Violence Service (GVLDVS) – 1800 111 146

 

Staying Home Leaving Violence Services

Staying Home Leaving Violence (SHLV) Services provide case management services to women who wish to leave a violent relationship and stay in their own home or a home of their choice.

 

Specialist homelessness services

Specialist homelessness services assist individuals or families at the risk of, or experiencing, homelessness. Some of these services also have a specific focus to support those escaping domestic or family violence. These include:

  • Bonnie Support Services.
    Bonnie’s provides a range of services such as case management, counselling, therapeutic and creative groups, financial advice, referral, information, outreach, a drop-in support service, children’s services and health relationships training for the local community. Phone: 9729 0939
  • Linking Hearts Multicultural Family Services
    Linking Hearts provides safe and supported crisis and transitional accommodation for families who are homeless or at risk of homelessness. It also provides safe houses for women with children who are escaping domestic and family violence, and helps them to be rapidly rehoused in private rental or social housing. Phone: 9786 4868
  • Macarthur Multipurpose Women with Children Accommodation, Support and Domestic and Family Violence
    This service supports women and children who are homeless or at risk of homelessness, including those escaping domestic and family violence. Responses include intervening early to prevent homelessness, providing safe and supported crisis and transitional accommodation, rapid re-housing, and intensive support for complex needs. Phone: 0476 531 001

 

Groups for men who use violence and abuse in their relationships

The following services provide information, counselling and run groups for men who use violence and abuse in their relationships. The services all run behaviour change programs, counselling and support for men as well as assisting their partners.

 

Community Health Centres

Community Health Centres (CHC) can provide referral and information on general health services and can be found at the following locations:

  • Bankstown: 36-38 Raymond St, Bankstown ­– 9780 2777
  • Bowral: Bendooley Pl, 20 Bendooley St, Bowral ­– 4861 800
  • Budyari Aboriginal (Miller CHC): 18 Woodward Cres, Miller – 9607 8112
  • Cabramatta: 7 Levuka St, Cabramatta ­– 8717 4000
  • Fairfield: 53-65 Mitchell St, Carramar ­– 9794 1700
  • Ingleburn: 59A Cumberland Rd, Ingleburn – 8788 4200
  • Liverpool: Level 3 Health Services Building, cnr Campbell and Goulburn St, Liverpool – 9828 4844
  • Narellan: 14 Queen St, Narellan – 4640 3500
  • Prairiewood: cnr Prairievale Rd and Polding St, Prairiewood – 9616 8169
  • Rosemeadow: 5 Thomas Rose Rd, Rosemeadow – 4633 4100
09 May 2023

SWSPHN developed Health Resource Directory as a tool for improving health literacy within the region.

To make better health accessible for more people living in our region, the Heath Resource Directory team works with a highly specialised team of NAATI-accredited translators to create factsheets in Arabic, Simplified Chinese and Vietnamese. 

Health information can be difficult to read and understand, especially if English is not a patients’ primary language. 

Using accredited translators ensures the information being translated is accurate and easy to understand while written at the highest standard. 

An advocate for improving health literacy, Health Resource Directory project lead, Alissa Nicolaidis, encourages all GPs to visit the website with their culturally diverse patients. 

“Having health information available in a patient’s preferred language is extremely beneficial for helping them understand their health condition and where they can go locally to get more support,” she said.  

The information found on Health Resource Directory includes: 

  • What is the health condition and how it may affect the patient 
  • What the patient can expect from their GP 
  • What the patient can do to help manage their condition 
  • What local health services are available 
  • Questions the patient may want to ask their GP 
  • Other useful information or resources 

Each factsheet is reviewed by local GPs and our Community Advisory Committee. The site, including downloadable factsheets, are regularly updated and more than 150 pages have been translated into Arabic, Simplified Chinese and Vietnamese so far. 

To access the Health Resource Directory website through Health Pathways, visit the ‘Patient Information’ section at the bottom of the page.  

Health Resource Directory
04 April 2023

During April, May and June, we’re asking people who live in South Western Sydney to use Health Resource Directory, the patient companion site for your localised HealthPathways, to learn more about their new health diagnosis by talking to you, their GP.

Our new campaign will involve videos being played regularly in clinics and medical centres throughout the region, advertisements on social media, and increasing our reach on search engines like Google.

Your patients might ask you about Health Resource Directory, how it’s important to their health and why they should trust it. They may also ask for information in a language other than English.

The Health Resource Directory website is home to more than 300 webpages. Each page has is a separate health condition and includes patient-friendly information re-written from the HealthPathway about that condition. Webpages include downloadable factsheets and audio files which are published in English, Vietnamese, Simplified Chinese and Arabic.

Each Health Resource Directory factsheet and webpage provides information about:

  • What the health condition, procedure or resource is and how it may affect the patient
  • What the patient can expect while being cared for
  • What the patient can do to help manage their condition
  • What local health services are available
  • Questions the patient may want to ask
  • Other useful information or resources

Information found in these factsheets has been written to suit community members, using localised health information listed on the HealthPathways website.

You can find a link to Health Resource Directory in the ‘Information for patients’ section of the relevant pathway on HealthPathways.

Watch this video for an explanation of how to access Health Resource Directory factsheets during a consultation to provide your patient with information about their diagnosis.