CALD and refugee

SWSPHN successful in EOI to implement the Embrace Multicultural Mental Health Framework

08 September 2020

South Western Sydney Primary Health Network (SWSPHN) will implement Embrace, a framework for engaging multicultural communities in mental health support, following the announcement of our successful Expression of Interest (EOI).

The Embrace Project is run by Mental Health Australia and delivered in partnership with the Federation of Ethnic Communities’ Council of Australia, and the National Ethnic Disability Alliance.

During the next year, the SWSPHN Embrace Advisory Committee, along with key stakeholders, will develop activities to improve how we engage with Culturally and Linguistically Diverse (CALD) communities in South Western Sydney. This may include how our services are promoted, co-designed, commissioned and evaluated.

As key stakeholders and partners of SWSPHN, we encourage you to implement the framework within your own organisation. In addition, we hope your organisations will participate in consultations and feedback opportunities.


What is the Embrace Project?

The Embrace Project builds on the achievements of previous national projects and aims to promote an equitable mental health system and improved mental health and wellbeing for Australia’s multicultural populations.

The project provides a coordinated approach to meeting the unique needs and challenges faced by people from CALD backgrounds. This includes providing a platform to increase national networking and collaboration opportunities for mental health practitioners working with people from CALD backgrounds.

Crucially, the project works to improve the cultural responsiveness of mainstream mental health services to meet the needs of the diverse Australian population. This is being achieved through further development and implementation of the Framework for Mental Health in Multicultural Australia.


What is the framework?

The Framework for Mental Health in Multicultural Australia is a free, nationally available, online resource which has been mapped against national standards to help you meet your existing requirements. It has been developed to support Australian mental health services, practitioners, Primary Health Networks and others to work effectively in a multicultural context.

The framework consists of a tailored set of modules and self-reflection tools, which allow organisations and practitioners to evaluate and enhance their cultural responsiveness. Registered users build on their strengths and address areas for improvement in a self-paced way, with free access to a range of support and resources to inform both professional and service development.

To find out more go to, email Mental Health Australia on [email protected] or call on 6285 3100.

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