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Practice for sale formSouth Western Sydney PHN’s innovative interoperability has been wound down and is no longer available in its current form, with a renewed focus on scoping a solution offering enhanced scalability, smoother operation, and stronger alignment with standards and initiatives implemented since iRAD was conceived.
Looking ahead with interoperability improvements
iRAD has played a pioneering role in shaping primary care interoperability in Australia.
SWSPHN is focused on continuing to invest in developing a contemporary, scalable technology platform which will:
- enable secure, near real-time interoperability between general practice, aged care, allied health and hospitals
- align with interoperability standards such as Fast Healthcare Interoperability Resource (FHIR)
- be strategically aligned with key projects such as NSW Health’s Single Digital Patient Record (SDPR) and National Health Information Exchange
- improve deployment, maintenance and usability, based on direct feedback from participating healthcare providers
This transition is not only about advancing technology but about setting a new benchmark for how healthcare data is securely shared, accessed and utilised to improve patient outcomes.
Why iRAD is currently not available
SWSPHN is actively engaging with vendors, partners and government stakeholders as part of a detailed review which will inform a new strategy focused on ensuring primary care remains seamlessly connected within the evolving digital health landscape.
We have listened to feedback from GPs, practice managers, nurses and administrative staff, particularly around the challenges of the previous iRAD model.
Stakeholders highlighted iRAD’s installation and maintenance had been inconvenient and disruptive to practice operations.
A core focus of the renewal strategy is ensuring any future solution integrates seamlessly into both clinical and organisational workflows while being automated, easy to deploy and non-disruptive to practice operations.
During this process, we have determined it is not viable to keep the current version of iRAD operating while we pursue the renewal strategy. As a result, iRAD is not in operation.
The insights gained from iRAD will directly inform the next phase of SWSPHN’s digital health interoperability initiatives.
Patient data remains secure
SWSPHN has always upheld the highest standards of data security, ensuring compliance with Australian privacy regulations, and this commitment continues to be our priority.
iRAD received information only from patients who explicitly consented to participate in the program. Access was strictly limited to treating clinicians at locations where the patient provided consent. Data collected through iRAD was used exclusively to support clinical care.
All patient data previously shared through iRAD is no longer accessible.
This data remains securely stored by SWSPHN within a Microsoft Azure cloud environment hosted in Australia, which complies with Australian legislation and data storage requirements, until the mandatory retention period has elapsed.
Information for current iRAD participating practices
With iRAD no longer in operation, redundant software components will need be removed to maintain streamlined IT environments.
SWSPHN will manage this process for you. We will be in contact with details on how practices can book an uninstallation appointment via a dedicated link for in-person or remote support.
Redundant software components will be removed from practice systems as part of this transition.
SWSPHN would like to thank you for your contribution so far.
If you have any queries or require assistance, reach out to the iRAD team via email irad@swsphn.com.au
SWSPHN looks forward to sharing more as we progress our interoperability strategy.