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Digital health

Extension of Healthdirect Video Call Program

29 October 2020

The Australian Department of Health has extended the Healthdirect Video Call Service Pilot Program to 30 June 2021. If you already have an account set up, SWSPHN’s Digital Health team encourages you to continue using this secure video consulting platform which has been purpose-built for primary health settings.

The eligibility for access to the Video Call Service Pilot remains consistent with the current pilot. The program provides Video Call licenses free of charge for use by GP and non-GP type primary care services classed as Mental Health, Aged Care, Maternity, Indigenous Health and Allied Health services, which includes:

General practice; general practice after hours services; paediatrics and child health palliative medicine; psychiatry; chiropractors; diabetes educators; exercise physiologists; mental health workers; midwives; nurses; Aboriginal and Torres Strait Islander health practitioners and health worker; nurse practitioners; clinical psychologist; psychologist; occupational therapist; social worker; speech pathologist; and physiotherapy.

  • For GPs in private practice wanting to start using the service, please register here  for a free licence.
  • For GPs in ACCHOs wanting to start using the service, please register here for a free licence.
  • For all other eligible services, please register here for a free licence.

Please share these developments with your peers and colleagues who may benefit from the use of Healthdirect Video Call.

The Australian Department of Health is currently reviewing the eligibility criteria for this program and if there are any changes to the program eligibility, we will communicate these changes to you.