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SWSPHN Integration and Priority Populations team members Anna Dasler and Georgia Eggert led the development and distribution of the First Nations Toolkit.
SWSPHN has created our first ever Aboriginal and Torres Strait Islander Health Toolkit to support our region’s general practices to provide culturally safe care to First Nations patients in South Western Sydney.
Additionally, the toolkit also supports general practices with practical advice around understanding and accessing billing available within Aboriginal health incentives.
The toolkit offers comprehensive guidance to help practice staff create a welcoming and safe environment for First Nations patients in mainstream primary healthcare settings. It includes information about government initiatives, incentives, services and programs, and a range of health resources to support holistic, patient-centred care.
Why did we develop the toolkit?
Many services have been, and continue to be, culturally unsuitable and therefore inaccessible to many Aboriginal and Torres Strait Islander people.
SWSPHN is working to not only increase cultural awareness, but also provide all practice staff with the skills and knowledge to effectively change their behaviour, practises and systems, to be culturally competent and safe.
Our toolkit aims to guide best practice and support cultural responsiveness within general practice settings.
What’s inside the toolkit?
- government initiatives and practice incentive payments (CTG, PBS co-payments)
- MBS 715 health assessment details
- support for chronic conditions through the Integrated Team Care (ITC) program
- training opportunities
- steps to implement a culturally safe practice
- supporting First Nations patients with self-identification
- checklists for receptionists, practice managers, nurses and GPs
How do I use the toolkit?
The toolkit has a table of contents which takes practice staff directly to the section of interest. It serves as the first point of reference for practices with enquiries related to First Nation’s health.
SWSPHN’s Indigenous Health Project Officer, Georgia Eggert, is also available to provide support to practices on request. You can contact Georgia by emailing Georgia.Eggert@swsphn.com.au
What further cultural training and information is available?
SWSPHN is providing funding for non-RACGP members to complete RACGP Cultural Awareness Training. This course gives participants the freedom to complete the training at their own pace, with additional background support being provided by the Indigenous Health Project Officer.
Please contact Georgia for more information about the registration process for RACGP Cultural Awareness Training.
Visit MBS Online to find out more about:
MBS item 721 (GP Management Plan, Team Care Arrangements, Multidisciplinary Care Plans)
MBS item 715 (Health Assessment for Aboriginal and Torres Strait Islander People)