SWSPHN mental health staff hosted the No Wrong Door Sector Collaboration Forum at Rydges Campbelltown last week, the first face-to-face annual forum to be held since the COVID-19 pandemic.
No Wrong Door is a response to the repeat experiences reported by people in the community of “endless closed doors” when trying to navigate the mental health system and seek support. The idea is that regardless of which door a person enters through the system, they are supported to access a suitable service that meets their needs.
SWSPHN delivers and facilitates the No Wrong Door initiative to reduce barriers and enhance support for families in South Western Sydney.
More than 30 signatories to the No Wrong Door Charter – mainly mental health services providers from across South Western Sydney – took advantage of last week’s networking opportunity and information update. The program’s framework was launched on the day and the NWD website relaunched.
Forum participants included:
- Community Links Wellbeing
- Department of Community Justice
- Grand Pacific Health
- Lifeline Macarthur and Western Sydney
- Neami National
- Odyssey House
- One Door Mental Health
- St George Community Housing
- SWS Gamble Aware
- Flourish Australia – headspace Bankstown
The No Wrong Door Framework is an interactive self-paced tool for NWD Charter signatory organisations to self-assess when implementing a no wrong door and recovery-oriented approach. The framework is also a part of a toolbox of resources to support organisations in embedding a No Wrong Door approach across their services. The framework aims to:
- Help No Wrong Door Charter signatory organisations work together to support consumers and carers;
- Ensure consumers receive the help they need, when they need it, and from appropriate services;
- Support organisations in contributing to a service system that is well placed to understand, meet, and continue to adapt to support the needs of people with a mental illness.
Feedback from the forum was positive overall, with all organisations asking for more regular interactions. Attendees were also positive about how well organised the event was, and said they enjoyed the various activities on the day.
For more information about the No Wrong Door initiative, visit the No Wrong Door or SWSPHN websites or email Bessie Berberovic bessie.berberovic@swsphn.com.au
