Medical Receptionist – Your Padstow Doctors Plus
Location: Padstow, NSW
Employment Type: Temporary Casual Roll
Hours: Monday–Friday, 8:00am–12:30pm and Monday–Thursday, 1.30pm – 5:00pm
About Us
Your Padstow Doctors Plus is a patient-focused general practice committed to delivering high-quality care to our community. We pride ourselves on professionalism, empathy, and efficiency in all aspects of our service.
About the Role
We are seeking an experienced, reliable and personable Medical Receptionist to cover a staff member’s leave. This role is the first point of contact for patients and plays a vital role in ensuring the smooth operation of our clinic.
Key Responsibilities
• Greeting patients and managing front desk operations
• Scheduling and confirming appointments
• Handling phone and email enquiries in a professional manner
• Processing patient billing, Medicare claims, and EFTPOS transactions
• Maintaining accurate patient records in compliance with privacy laws
• Supporting doctors and clinical staff with administrative tasks
• Managing waiting room flow and ensuring a positive patient experience
• Performing routine cleaning
Skills & Experience
• Previous experience in a medical reception roll
• Previous experience with Best Practice medical software
• Previous experience with Tyro EFTPOS facility
• Previous experience with HotDoc booking platform
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• High attention to detail and accuracy
• Understanding of patient confidentiality and privacy obligations
Requirements
• Up-to-date vaccinations
• Valid CPR Certification
What We Offer
• Supportive and friendly team environment
• Ongoing training and professional development
• Remuneration in line with industry standards
How to Apply
Please submit your resume and a brief cover letter outlining your experience and suitability for the role to: reception@yourpadstowdoctorsplus.com.au