This page provides information and tools to help identify and support individuals at risk of or affected by gambling harm.
GPs and health professionals can assess patients using the Gambling Harm Screening Tool, developed by Fairfield Health Alliance. The tool supports early intervention by helping to identify risk levels and guiding appropriate care, including self-help options or specialist referrals.
For individuals experiencing more severe gambling-related harm, explore the gambling harm referral pathways. These outline referral options to services that offer comprehensive, tailored support.
Below, you'll find a range of support services, self-help tools and community resources for individuals affected by or at risk of gambling harm.
Gambling harm referral
GambleAware
GambleAware offers free and confidential services for gamblers and their families, providing support and guidance in managing the impacts of gambling.
NSW Mental Health Access Line
A state-wide helpline providing triage assessment and referral services, linking people to SWSLHD mental health services (24/7)
Gambling Help Service flyer – therapy and recovery services
The Gambling Help Service is a free and confidential service for problem gamblers and for those affected by problem gambling.
Wesley Mission – Gambling counselling
Wesley Mission provides free, confidential gambling counselling with an online self-referral option. Support is available through face-to-face, phone, and online sessions to help individuals and families affected by gambling harm.
Bet Safe self exclusion form
Use the BetSafe self exclusion form to request for self-exclusion from NSW clubs and hotels.
BetStop – the National Self-Exclusion Register™
The register lets you exclude yourself from all Australian licensed online and phone wagering services in a single step.
Gamblers Anonymous
Gamblers Anonymous offers support and meetings for individuals seeking help with gambling addiction.
Gambling Help Online
Free online support for anyone affected by gambling, available 24/7 across Australia.
Gambling Support
Support services available for people affected by gambling harm from the Department of Social Services.
Addressing problem gambling
MensLine Australia offers advice on recognising and addressing problem gambling, with information on warning signs, support services, and available resources.
NSW Liquor and Gaming: Self-exclusion from the casino and gaming venues
The NSW Liquor & Gaming page offers information on how individuals can voluntarily exclude themselves from casinos and gaming venues.
Smart Recovery meeting
Get support for any addictive behaviours with SMART Recovery meetings, guided by trained facilitators.
Crisis support
Head To Health
A safe and welcoming space for adults, their family and friends, who may be in distress or crisis, or need help finding the right mental health services for their individual needs. The service includes a phone line to provide advice and connection to the local mental health service or support.
Lifeline Australia
Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
Head to Health – Gambling harm resources
Visit Head to Health's search page to find resources related to gambling, including support options, mental health resources, and guidance on managing gambling-related issues.
Head to Health – Lifeline gambling factsheet
A self-help factsheet to help people with gambling problems.
Gambling addiction
Healthdirect website
Oakdene House Foundation: Gamblers anonymous support meetings
Oakdene House Foundation offers gamblers anonymous meetings as part of its services to support individuals struggling with gambling addiction.
Problem gambling – Lifeline Support Toolkit
The Lifeline Support Toolkit is full of practical information to help individuals take the next step in their wellbeing journey.
Domestic violence support
1800Respect
1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.
Women’s Domestic Violence Court Advocacy Program
WDVCASs provide women and their children with information, advocacy and safety planning where appropriate. They provide referrals to services including housing, counselling, financial assistance or health services. A number of WDVCASs work with solicitors from the Domestic Violence Unit or Domestic Violence Duty Scheme, who can provide legal advice on matters including Apprehended Domestic Violence Orders (ADVOs), financial advice, family law, immigration and other issues.
Service NSW – Domestic and family violence
Transactions and services to support people who may be impacted by domestic and family violence (DV or DFV).
Financial support
Commonwealth Financial Counselling
Delivered by community and local government organisations to help people in personal financial difficulty to address their financial problems, manage debt and make informed choices about their money in the future.
National Debt Helpline
The National Debt Helpline is a free, independent service offering confidential financial counseling to help people manage debt. Their professional counsellors provide guidance, referrals to local services, and support for more complex cases.
Emergency housing
Emergency accommodation – NSW Government
A guide for people who are at risk of becoming, or who are, homeless, as well as for people needing temporary crisis accommodation in an emergency.
Link2home – NSW crisis accommodation phone line
A statewide telephone service providing information, assessment and referral to specialist homelessness services, temporary accommodation and other appropriate services for people who are homeless or at risk of homelessness. Link2home also provides information about homelessness services across New South Wales for specialist homelessness service providers and homelessness advocates acting on behalf of clients.
Additional support
Community First Step
Community First Step is a non-profit organization in South West Sydney providing services for children, youth, families, and individuals with disabilities. They focus on community development, settlement support, and empowering residents to overcome social and economic challenges, particularly for newly arrived migrants and disadvantaged groups.
PCYC NSW – Empowering young people to reach their potential
Focusing on youth development, PCYC NSW partners with police and communities to offer sports, education, and leadership programs. Their goal is to prevent crime and support at-risk youth by fostering life skills and resilience across their 66 clubs statewide.
The Smith Family – Learn today, change tomorrow
Supporting disadvantaged children, The Smith Family focuses on breaking the cycle of poverty through education. They provide financial aid, mentoring, and educational programs to help young Australians succeed in school and beyond.
The Salvation Army – Believe in good
Providing support for individuals in need, the Salvation Army offers a range of services including emergency relief, housing, financial counseling, addiction recovery, and family services. Their aim is to assist people facing hardship and help them rebuild their lives with dignity.
Woodville Alliance – Family support services
Offering a variety of support services for families, Woodville Alliance focuses on early learning, disability services, and community development in South West Sydney. They aim to empower individuals facing disadvantage through education, skills development, and inclusive community programs.
