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Health literacy tools and resources for the community

Medical appointment question builder

On this page, you will find tools and resources to help you make better decisions about your health.

There are lots of ways you can make better decisions about your health.

  • Be informed – Find out as much as you can by using reliable resources
  • Be organised – Keep an up to date list of the medications, including vitamins and supplements you take and make sure you know what each one is for
  • Be supported – Take a support person with you to appointments or ask your health professional about using an interpreter
  • Be involved – Ask questions about your health including any tests or treatments you might need so your health professionals knows your health goals, preferences and values

These tools can help you:

Medical appointment question builder

Medical appointment question builder

Prepare for your medical appointment by making a list of questions to ask your doctor. Print or email the list so that it is handy to take to your appointment. This will help you get more out of the time with your doctor and help you to remember everything you want to ask.

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Check-Back

Check-Back

Use the check-back method to make sure you understand health information by repeating information back to a health professional using your own words to help you understand.

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health resource directory

Health Resource Directory

This is a website made by South Western Sydney Primary Health Network. On this website you will find reliable health information and links to local services in English, Arabic, Vietnamese and Simplified Chinese.

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Health direct

HealthDirect

This is an Australian Government website with reliable health information. On this website you can also check your symptoms and find your closest medical service on this website.

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Ask, Share, Know

Ask, Share, Know

This website will help you to be able to share decisions about your health and wellbeing with the health professionals who are looking after you. The ‘Ask, Share, Know’ questions help you to learn more about tests, treatments or care.

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Centre for Culture, Equity & Health

Find a health professional who speaks your preferred language

This webpage has a helpful list of directories to help you find health professionals and other health service providers who speak a language other than English.

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