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Telehealth training in September has left healthcare providers in South Western Sydney better equipped than ever to embrace the digital future of healthcare.
GPs, nurses and Residential Aged Care Home (RACH) staff from across the region took part in the SWSPHN-hosted session to enhance their telehealth capabilities to improve patient outcomes and streamline healthcare delivery.
The session aimed to bridge the gap between traditional healthcare practices and modern telehealth solutions, ensuring all participants were well prepared to leverage the telehealth equipment provided to RACHs by SWSPHN.
The training session, held on Wednesday, 25 September, covered topics designed to build confidence and competence in telehealth.
What did the training include?
Key areas of focus included:
- utilise effective communication skills required to manage the aged care/GP interface in a telehealth environment
- describe the ISBAR4AC communication protocol and its benefits in standardising communications
- recognise and describe the deteriorating resident in a RACH and the triggers for escalation to medical consultation/care
- discuss and identify the ‘goals of care’ in the management of the RACH resident
Feedback from participants
Feedback from those at the session included comments such as:
“It crystalises what are the basics of good aged care communication”
“Very informative”
“Beautiful demonstration on other side of the coin”
“Presentation was very impressive and practical”
“Good refresher on telehealth in RACH”
“Through, educational and interesting”
“Very informative and important for telehealth”
“Good learning opportunity”
How do I take part in the next training session?
The last telehealth training for the year will be held on Thursday, 7 November, from 6.30pm to 9.30pm at Park Proxi Gibraltar Bowral.
Session will be presented by Simon Gould from Medics for Life and is suitable for GPs, GP registrars and practice nurses.
There’s a one-off incentive payment of $300 for each GP or GP registrar practicing in South Western Sydney and $160 for each nurse or RACH staff member. This activity has been approved for two RACGP CPD education activity hours.
Register now for the last training session of the year.