Mental health

Important update on Mental Health Service Navigator

15 November 2023

After two years of successfully delivering the Mental Health Service Navigator Service directly, SWSPHN will be commissioning a service provider to grow and better integrate the much-needed service.  

This service provides psychosocial advice and service recommendations to people living with complex or persistent mental illness in South Western Sydney.

New referrals to the service ceased on 31 October. Enquiries will still be managed and advice provided for a short period of time to support the transition.

The service is expected to be re-launched under the commissioned service provider in early 2024.

During this transition, GPs and other professionals are encouraged to refer their patients/clients to Head to Health via phone on 1800 595 212 (8.30am to 5pm, Monday to Friday), or by visiting Liverpool Head to Health at 203 Northumberland Street, Liverpool (1pm to 9.30pm, Wednesday to Monday, and 1pm to 5pm Tuesdays).

Head to Health staff will assess and refer patients/clients to the most appropriate mental health service to meet their needs.