17 August 2022
EVA helps you book your COVID-19 vaccine

Easy Vaccine Access (EVA) is an Australian Government call-back service to help people find a COVID vaccine provider.


Message ‘Hey EVA’ to 0481 611 382

If you need help making a COVID-19 vaccine booking, send an SMS with ‘Hey EVA’ to 0481 611 382.

When you message EVA you will receive a reply asking for your:

  • name
  • preferred language
  • preferred date and time
  • best number for a call back.

A trained operator from the National Coronavirus Helpline will call you at the scheduled time to help book your COVID-19 vaccination. EVA is available between 7am to 10pm, seven days a week.


Through EVA you can receive information and advice about COVID-19 vaccines and get help with:

  • choosing your preferred callback date and time
  • locating an appropriate vaccine appointment
  • locating a walk in vaccination clinic
  • completing the COVID-19 vaccine booking during the call
  • accessing an interpreter.



Find out more

Read these COVID-19 Booster FAQs for advice on keeping you and your family safe.

COVID-19 hasn’t gone away


Visit the Australian Department of Health and Aged Care website for more information.

Health and Aged Care website