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If your practice is not open over the Easter long weekend, please encourage your patients to visit an Urgent Care centre instead of their local emergency department with their urgent, non-life-threatening conditions.
Urgent Care Centres in South Western Sydney will be open from 8am to late, seven days a week over this period, at Campbelltown, Fairfield, Bankstown, Liverpool and Gregory Hills. To seek Urgent Care you can contact the 24 hour health advice service, healthdirect on 1800 022 222. Walk-ins are welcome.
Dr Bishoy Marcus is a GP at the Liverpool Medicare Urgent Care Clinic.
He spoke to SWSPHN about the services Urgent Care provides.
Urgent Care is not a “substitute for a patient’s regular GP” but rather an alternative for patients needing immediate medical attention when their GP is unavailable.
Dr Bishoy Marcus, from Liverpool Medicare Urgent Care Clinic, says the sites are equipped to provide care for a diverse range of conditions, including on occasions when the patient’s regular GP lacked the necessary equipment in their own clinics.
“We always give patients a discharge summary with their GP’s name on it and share any test results with their doctor to facilitate ongoing care,” he said.
“If we send a patient for a test, we advise them to book with their GP immediately. Follow-up care with a general practitioner is essential to ensure continuity of treatment.”
Dr Marcus expressed the need for a strong relationship between Urgent Care sites and GPs to ensure seamless patient care, saying effective communication between Urgent Care sites and general practices helped to maintain the quality and consistency of medical treatment.
“Some GPs are already referring patients to Urgent Care for specific procedures, such as cast removals, when they lack the necessary equipment in their own clinics,” he said.
Dr Marcus also highlighted the increasing demand for accessible, immediate healthcare options to support both patients and GPs.
“As the healthcare system continues to evolve, Urgent Care will play an increasing role in supporting GPs and easing the demand for medical services,” he said.
“Urgent Care sites give people a quick and easy way to get the help they need while still staying connected with their regular GP.
“By improving communication and ensuring patients understand their options, Urgent Care sites can work well alongside GPs to provide well-rounded care.”
Visit our website to see Urgent Care sites in South Western Sydney.
Photo caption: Dr Bishoy Marcus from Liverpool Medicare Urgent Care Clinic, speaks about the important role of Urgent Care in supporting GPs and patients.