Consultmed eReferral training resources for GPs

13 November 2026

Consultmed Welcome Pack

Consultmed is an electronic referral platform which enables GPs to submit referrals to South Western Sydney Local Health District (SWSLHD) services.

To support GPs with using the system, Consultmed has developed a Welcome Pack with step-by-step guides and instructional videos covering:

creating a Consultmed account
inviting other doctors to join a practice through the Admin Portal
integrating Consultmed with practice management software (PMS)
submitting electronic referrals through PMS integrations

Resources are available for Best Practice, Gentu, Medical Director Clinical and MediRecords.

Access the Consultmed Welcome Pack

Resources for Best Practice users

GPs using Best Practice can access the following installation, setup and referral submission resources, which are also included in the Welcome Pack:

Further assistance

For technical assistance with account setup, PMS integration or referral submission, contact the Consultmed support team at helpdesk@consultmed.co.

Consultmed can also provide onboarding assistance to GP practices requiring additional support.

For more information about the electronic referral platform, visit the Consultmed website.