Mental health

Frequently Asked Questions

  • As part of changes to strengthen Medicare and improve access to free mental health services, the Australian Government is enhancing and renaming its national network of adult mental health centres.

    The name change to Medicare Mental Health Centres will make these services consistent with other trusted clinical services funded by the Australian Government.

  • Yes. Medicare Mental Health Centres will remain free, open extended hours, and you can still access support without needing a referral or appointment.

    The Australian Government is also providing additional funding to enhance Medicare Mental Health Centre services. This will make sure people with mental health concerns receive the care they need from a range of mental health professionals, including psychologists and psychiatrists.

  • Medicare Mental Health Centres provide a welcoming place where everyone can access free and confidential mental health information, services, and supports.

    They offer immediate support for people in distress, including their family and carers.

    Medicare Mental Health Centres are free for everyone who walks in the door, are open extended hours and no appointment, or referral is needed.

  • Medicare Mental Health Centres offer:

    • immediate help and follow-up for people who are in distress
    • support for people with mental health concerns
    • support for carers and families of people experiencing mental health distress
    • help connecting people with other services to support them in the future, from health to mental health, and social supports like housing and employment
  • Inside every Medicare Mental Health Centre are professionals who can listen and help people to deal with whatever they are going through.

    When you arrive, a trained health care professional will take the time to talk to you and understand your immediate needs. They may also make an appointment for you to visit again.

    The centres are a normal part of everyday healthcare, offering a welcoming place to get free mental health support.

    Medicare Mental Health Centre staff understand everyone is different and has their own challenges. They will address your concerns with empathy, understanding and acceptance.

  • Anyone can access Medicare Mental Health Centres. No appointment or referral is needed, and you don’t need to be an Australian citizen to access support.

  • To find out more about Medicare Mental Health Centres visit health.gov.au/medicare-mental-health or call 1800 595 212, 8.30am to 5pm weekdays.

Commissioned provider details

Liverpool Medicare Mental Health Centre – Neami National

Website: www.neaminational.org.au

 

Campbelltown Medicare Mental Health Centre – Grand Pacific Health

Email campbelltownmmhc@gph.org.au
Website: www.gph.org.au

LGAs services: Bankstown, Camden, Campbelltown, Fairfield, Liverpool, Wollondilly and Wingecarribee