05 March 2024

The Translating and Interpreting Service (TIS National) uses interpreters to ensure equitable access to healthcare.

Family members may be unable to translate complex medical information, but TIS can help by providing support in more than 150 languages.

GPs can access the service free to provide Medicare rebateable services.

Use an interpreter to:

  • break down language barriers between you and your non-English speaking patient
  • empower diverse communities to access the healthcare services they need
  • foster inclusivity and promote better health outcomes for everyone

You can contact TIS National Contact Centre on 131 450:

  • for immediate phone interpreting
  • to pre-book a FREE interpreter

Register for TIS National services

 Time poor, jump the queue: 

The Automated Telephone Interpreting Service (ATIS) is an automated interpreting service GPs can call for direct and immediate access to a phone interpreter.

It is available in more than 50 languages.                    

GPs can access the service by calling 1800 131 450. To use ATIS you need to have a: TIS National client code; ATIS account number; and an ATIS access number. There is no cost for this service for GPs with a TIS account. How do I use ATIS?

Find out more:

SWSPHN Primary Care Resources

TIS National