03 September 2024

When your practice is closed or appointments are unavailable, your patients can visit Urgent Care sites across our region for one-off care for urgent conditions which are not immediately life-threatening but should not be left untreated. 

Please encourage your patients to access care in these circumstances at Urgent Care sites in Campbelltown, Liverpool, Bankstown and Gregory Hills, rather than attending their local hospital emergency department. A fifth Urgent Care site will open in Fairfield in November. 

Conditions they might attend an Urgent Care site for include: suspected fractures/back slabs; access to radiology and pathology; eye concerns; sutures; IV fluids/dehydration; paediatric presentations; ECGs. 

A more comprehensive list of conditions, locations and how to access Urgent Care is available on our website.  

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Urgent Care sites are intended to complement the role of primary care providers by providing short-term, episodic care.  

Patients are discharged back to their regular GP for follow up, with a discharge letter and My Health Record entry. 

For your regular patients or MyMedicare​​ patients registered with your practice, information about their use of an Urgent Care site and the treatment they received will be securely provided to you or your practice to ensure any required follow-up care can be provided.​ 

All Urgent Care sites across South Western Sydney are open seven days a week, from 8am to late.