06 September 2023

GPs across South Western Sydney can refer to the care finder program using this one-page referral form available as a PDF, or templates for Medical Director and Best Practice.  

The aged care system and My Aged Care can be difficult to understand and navigate especially if a person has: 

  • communication and language barriers
  • difficulty processing information due to cognitive decline
  • reluctance to engage with a need for support
  • reluctance to engage with government services

Some older Australians need extra support to navigate the aged care system and use My Aged Care, but do not have family, friends, a carer or a representative they are comfortable with, willing and able to help them access services and supports.

Care finders provide tailored, intensive face-to-face support.  

SWSPHN has commissioned six organisations to employ care finders and Triple I to provide a centralised intake service. Triple I allocates referrals to the most appropriate care finder organisation, which then contacts your patient.  

Find out more