SWSPHN’s commitment to providing accessible and timely healthcare has reached an impressive milestone with more than 10,000 patients treated at Urgent Care sites across our region.
This achievement highlights the vital role these Urgent Care Clinics (UCC) and Urgent Care Services (UCS) play in supporting our community by offering high-quality, urgent medical care for non-life-threatening conditions.

Expanding access to Urgent Care
Since their launch, the Urgent Care sites in Bankstown, Campbelltown, Liverpool and Gregory Hills have been essential in alleviating pressure on local emergency departments (EDs).
A fifth site in Fairfield is set to open in November 2024, further expanding access to urgent care across the region.
These clinics operate seven days a week, including public holidays from 8am till late, ensuring even greater availability of care.
A vital alternative to emergency departments
A promising 41 per cent of Urgent Care site users surveyed indicated they would have sought care at an ED if Urgent Care had not been available to them.
UCCs are designed to allow walk-in patients and referrals while UCSs have a single front door approach via Healthdirect bookings online or on 1800 022 222, however, cannot turn patients away if they walk in to receive care.
Urgent Care is designed to complement primary care providers, ensuring patients receive timely, episodic care while reducing the strain on hospital Eds. Patients who access Urgent Care are referred to their usual GP for follow-up.
Comprehensive care for urgent needs
Urgent Care sites in South Western Sydney are equipped to manage a wide range of minor illnesses and injuries, including respiratory and gastrointestinal illnesses, urinary tract infections, minor fractures, lacerations, and burns.
With on-site access to radiology and pathology, these clinics offer comprehensive care under one roof, providing essential services such as wound management, fracture care, intravenous therapy and more.
Looking ahead
As we celebrate this significant milestone, we look forward to continuing to expand and enhance access to healthcare in South Western Sydney.
The upcoming opening of the Fairfield UCC will mark another step forward in our mission to improve healthcare access for all residents of South Western Sydney.
Find out about Urgent Care