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Starting 1 January 2025, South Western Sydney PHN will no longer fund My Emergency Doctor after-hours telehealth consultations for general patients.
Residential aged care homes (RACHs) will still have funded access to My Emergency Doctor after-hours service until 30 June 2025, after which they will incur a cost.
Patients or RACHs may choose to continue using the after-hours service and cover the costs of the after-hours service themselves.
This change is in response to updates the Department of Health and Aged Care is making to after-hours care models. As part of these changes, services similar to healthdirect will no longer be funded. Unfortunately, this means My Emergency Doctor will no longer be eligible for PHN funding under the new guidelines.
To explore other after-hours healthcare options in South Western Sydney, visit the After-hours Healthcare Services on our website.